Type: Power Washing
Lead Grade: C
Name: Adam (redacted)
Phone Number: (redacted)
Email Address: (redacted)
Address: (redacted)
City: Mandeville
Intro:
At Phone Staffer, we help home service companies get more leads through professional outbound marketing efforts. In the following call, our team connected with a property owner in Mandeville who expressed interest in scheduling an estimate for commercial power washing. The client agreed to meet with a project manager for a brief walkthrough of the property to discuss washing the front of their building. This is another strong example of how cold calling for leads can spark new business and bring valuable opportunities to home service companies looking to grow. Below is the redacted transcript of the call for privacy.
Ai Transcript:
Phone Staffer Caller: Hello, this is Kim, how are you?
Lead: I’m good, how are you?
Phone Staffer Caller: Oh very good, thank you so much. Yeah, I’m calling from (redacted), the service doing a follow-up call for Adam.
Lead: I’m sorry, say that again?
Phone Staffer Caller: Oh, I’m calling from (redacted) power washing services. Am I speaking with Adam?
Lead: No, but I can get the phone to him.
Phone Staffer Caller: Oh OK, thank you.
Lead: Hello?
Phone Staffer Caller: Oh hi Adam, good morning—it’s afternoon. This is Kim from (redacted) power washing, how are you?
Lead: I’m OK. Who’s this?
Phone Staffer Caller: Oh yes, we spoke last time and you advised me to call today, Monday from (redacted) power washing.
Lead: (redacted) power washing? You didn’t talk to me.
Phone Staffer Caller: That was last week, on Monday though.
Lead: I thought it was me? Ma’am, I would remember. But anyway, what can I help you with?
Phone Staffer Caller: Oh, OK, because the name that I get was Adam, but I apologize. Thank you for confirming. So, one of our project managers is going to be in the area in a few days’ time and we’re just trying to see if it’s possible for us to stop by. And yeah, we would like to offer you guys a free quote, if possible, for power washing.
Lead: Sure, tell them to stop by.
Phone Staffer Caller: Is there a better day or time that works for you—like your preference we could go see—or…
Lead: It doesn’t matter. Any time Monday through Friday, 7:30 a.m. to 4:30 a.m.
Phone Staffer Caller: Oh OK. You’re just going to be in there. Perfect, thank you Adam. If you would allow me to, I’ll go ahead and take April 3 between 9 to 11 a.m. You would be available to our project manager by that timeframe, right? It’s just 10 to 15 minutes.
Lead: Between 9 to 11?
Phone Staffer Caller: Yeah.
Lead: OK, got it.
Phone Staffer Caller: And yeah, just in case Thursday, you know, you got busy or whatsoever, allow me to—if it’s OK of course—I’ll go ahead and take Friday as well. Same time, 9 to 11. Just a backup schedule in case Thursday 9 to 11 would not work, OK?
Lead: Alright.
Phone Staffer Caller: May I know, Adam, what would be the best email that I could send you confirmation about this?
Lead: No, it’s OK. No email.
Phone Staffer Caller: No email? Alright, no worries. I’ll let them know about that. Maybe you guys could just talk about it when they go in there. And I do have here, with your name—just as Adam M. Of course, if you prefer not to give a last name, I’ll keep it as an M in there. But otherwise, would you want me to let them know about your last name?
Lead: …
Phone Staffer Caller: May I know what’s your designation with (redacted)?
Lead: I’m the president.
Phone Staffer Caller: President—oh wow. Thank you, President, there you go. And did I get the correct address for you guys—(redacted)?
Lead: Correct.
Phone Staffer Caller: And the number ending in 1292, this would always be the best one that we could reach you at, right?
Lead: Correct.
Phone Staffer Caller: Hey, I was just wondering, one last thing I guess to ask—