Type: Power Washing
Lead Grade: Cold – C
Name: Jennifer (redacted)
Phone Number: (redacted)
Email Address: (redacted)
Address: (redacted)
City: Cartersville
Intro:
At Phone Staffer, we specialize in outbound marketing for home service companies by using cold calling as a proven strategy to connect with potential clients. In this example, we reached out to a property manager in Cartersville, Georgia, to introduce power washing services on behalf of our client. While the property currently handles pressure washing in-house, the conversation allowed us to offer our services for future consideration and send over service information for backup support.
This interaction demonstrates how cold calling for leads can effectively create opportunities and build awareness for home service providers, even when prospects aren’t actively seeking new vendors. Below is the redacted information from that outreach:
Ai Transcript:
Phone Staffer Caller:
Hello! Thank you for calling (redacted). Please listen to all of the following choices.
If you are interested in learning more about our community or scheduling a tour, please press one.
If you’re a current resident, vendor, or trying to reach the community office to speak with a specific associate, please press two.
If this is a maintenance call, please press three.
Please listen to all of the following choices.
If you are interested in learning more about our community or scheduling a tour, please press one.
If you’re a current resident, vendor, or trying to reach the community office to speak with a specific associate, please press two.
If this is a maintenance call, please press three.
Please listen to all of the following choices.
If you are interested in learning more about our community or scheduling a tour, please press one.
If you’re a current resident, vendor, or trying to reach the community office to speak with a specific associate, please hold for the next available agent.
This call may be recorded for quality and training purposes.
Thank you for choosing (redacted), this is McKinsey. How can I help you?
Lead:
Yeah, hi, Kristen here with (redacted). How are you doing?
Phone Staffer Caller:
Doing fine, how are you?
Lead:
I’m doing great. Thank you for asking. Is there any way that I can speak with your manager, property manager or the one that is in charge with your exterior maintenance please?
OK. Am I speaking with him?
Phone Staffer Caller:
Give me two seconds. Let me see if she is busy. I’m going to put you on hold OK?
Lead:
OK, thank you.
[Music]
Phone Staffer Caller:
We’re located at (redacted), Georgia. Just off of Interstate 20, across from (redacted) and minutes from Interstate 75.
Please continue to hold, we’ll be with you right away.
[Music]
Phone Staffer Caller:
Good Afternoon. This is (redacted), Jennifer speaking. How may I help you?
Lead:
Hi Jennifer, Kristen here with (redacted). How are you doing?
Phone Staffer Caller:
I’m doing great. Thank you for asking.
Lead:
Well, I’m just wondering if you can help me? Because actually, we are, again, we are a power washing company and I guess I’m speaking with the property manager, right?
Phone Staffer Caller:
I am the Maintenance Supervisor.
Lead:
Maintenance Supervisor, okay.
And you mentioned that your name is Jen… or Jennifer?
Phone Staffer Caller:
Jennifer, yes.
Lead:
Again, like what I mentioned, we are a power washing company.
And the reason why I’m asking if we can drop by your office is because we also have an appointment with your neighborhood establishment.
We’re checking if we can also drop by the same time to your office aside from our appointment.
Well, this is to maximize our time and, of course, keep your options open.
Phone Staffer Caller:
Yes ma’am.
Lead:
OK, so if ever is it okay if we can—
Phone Staffer Caller:
At this time, we’re actually not in the market for pressure washing.
Our property is small, so we’re just going to do it in-house.
Lead:
Ah, OK.
Well, you don’t have to worry. We’re not asking to change anything.
It seems our Project Manager will be in the area.
Of course, he would like to introduce our services for future reference or maybe for backup purposes, just in case that your current guys can’t do areas in your facility.
At least that’s the time that we can come in—for backup purposes.
You don’t have to worry; it won’t take too much of your time and