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Cold Calling

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Type: Power Washing
Lead Grade: Cold – C
Name: James (redacted)
Phone Number: (redacted)
Email Address: (redacted)
Address: (redacted)
City: Austin

Intro:

At Phone Staffer, we specialize in outbound marketing for home service companies by using proven cold calling strategies to connect with potential customers. In this transcript, our team reached out to a property in Austin, Texas, to introduce power washing services on behalf of our client. The receptionist provided the appropriate contact details to submit a service proposal to the facility manager for review.

This conversation illustrates how cold calling for leads can be an effective way to get more leads for your home service company and initiate valuable connections with prospects. Below is the redacted information from the call to maintain privacy.

Ai Transcript:

Phone Staffer Caller:
Thanks for calling our community. After the call, we’d like to follow up with you by text message so we can respond more quickly. If you agree to text, press 1. If you do not agree to text, press 2.
This call and the information you provide may be recorded and used by the property and a third-party service provider for quality and product improvement purposes.

Lead:
Good afternoon. Thank you for calling the (redacted). This is Gail.

Phone Staffer Caller:
Hi Gail. This is Teysa. Thank you so much for answering my call.

Lead:
How are yes?

Phone Staffer Caller:
I’m fine, thank you.

Lead:
How may I help you today?

Phone Staffer Caller:
That’s great to hear, Gail. I think you can definitely help me with this visit, because I’m trying to reach out to your manager. Is it OK if I’ll go and get that with him?

Lead:
Is it OK if you go and do… I’m sorry, what did you say?

Phone Staffer Caller:
Oh, I’m sorry. I’m just trying to reach out to your manager because we’re trying to drop by into your office and then give a proposal regarding our power washing services.

Lead:
OK, the manager is at lunch right now, but you’re welcome to email a proposal for the power washing.

Phone Staffer Caller:
Are they waiting on that? Do they have that requested to you?

Lead:
No, unfortunately not.

Phone Staffer Caller:
You’re welcome.

Lead:
You’re welcome to email that over, and then he can present that to upper management for budgeting.

Phone Staffer Caller:
Oh, that’s great. May I know which is the best email address, Gail?

Lead:
Well, you can send it to… yeah, send it to manager — manager at (redacted).

Phone Staffer Caller:
Oh, is that plural “woods”? I see. Just to confirm, that’s manager at (redacted) dot com? There’s no “B” in it?

Lead:
Correct.

Phone Staffer Caller:
Right. You gave me — may I know what’s the name of the manager?

Lead:
The manager’s name is James. James, as in Paul, E, R, S, Sam, H, I, N, G.

Phone Staffer Caller:
Thank you. Gail, are you the leasing agent?

Lead:
No, ma’am. No, ma’am. I’m a temp here at this property.

Phone Staffer Caller:
Oh, thank you. So, (redacted), which is located at (redacted), Austin, Texas (redacted)?

Lead:
That is correct.

Phone Staffer Caller:
Thank you. I’m good and familiar with the information, Gail. Appreciate your assistance.

Lead:
You’re very welcome. Have a nice day. Bye-bye.

Phone Staffer Caller:
Have a nice day. Bye-bye.