Type: Power Washing
Lead Grade: Cold – A
Name: Paris (redacted)
Phone Number: (redacted)
Email Address: (redacted)
Address: (redacted)
City: Mt Vernon
Intro:
At Phone Staffer, we specialize in outbound lead generation for home service companies by using proven cold calling strategies. In this call, our team contacted a property manager at a storage facility in Mount Vernon, New York, to offer professional power washing services. The manager expressed interest in a free estimate for cleaning areas such as hallways and driveways, and an appointment was arranged for our client’s project manager to visit the location.
This is a strong example of how outbound efforts like cold calling can generate high-quality phone leads for home service companies looking to expand their client base. Below is the redacted transcript of the interaction to maintain individual privacy.
Ai Transcript:
Phone Staffer Caller:
Thank you for calling (redacted). This is Karl. How can I help you with today?
Lead:
Hi, hello, good morning Karl. Jolie here, how are you today?
Phone Staffer Caller:
Doing good ma’am. How about you?
Lead:
Yeah, I’m good also. Very good. Karl, the reason I’m calling today is I wanted to check when would be the best time to drop by your office to speak with the property manager?
Phone Staffer Caller:
I see. Is this the one on (redacted)?
Lead:
Yes, New York 10550, right?
Phone Staffer Caller:
Yep.
Lead:
Yeah, because our project manager will be in the area next week doing some work, so I just wanted to check if we can come by your office and provide some of our proposal. Anyway, we offer power washing services, so we provide a free quotation. We clean driveways, hallways, or any exterior part that may need power washing or cleaning. We can help you and provide a free estimate.
Phone Staffer Caller:
I’m speaking with the reservation department. If you want to speak with the property manager, I can connect you. But the best time to stop by would be 9:30 AM to 6:00 PM. Those are the working hours of our property.
Lead:
Okay, I’ll take note of that, thank you.
Phone Staffer Caller:
For sure.
Lead:
Alright. So, yeah, that would be okay. I mean, if you’re going to connect me with the property manager so I could set an appointment?
Phone Staffer Caller:
Sure, give me a second.
[Transfer tone]
Phone Staffer Caller:
Hi, hello, good morning. You’re early here. How are you today?
Lead:
I’m doing alright. The reason I’m calling today is I wanted to check when would be the best time to drop by your office. Our manager will be in the area next week doing some work, so I just wanted to provide some of our proposals. We offer power washing services and provide a free quotation.
Phone Staffer Caller:
I’m the part-time property manager. The full-time property manager will be here tomorrow. If you want to give him a call back tomorrow, he’ll be able to give you more information.
Lead:
Oh sure. But is there a possibility that we can drop by tomorrow to speak with the property manager? I mean, are you authorized to schedule an appointment as well? Seems that you’re also one of the managers.
Phone Staffer Caller:
Yes, I just don’t know what availability he has for tomorrow because I’m off tomorrow. The full-time property manager is here anytime between 9:30 and 6:00. So you guys can probably meet up with him in the morning if you have a slot.
Lead:
Let me check. Yeah, we do have schedule open from 8:00 AM till 12:00 PM.
Phone Staffer Caller:
Okay, the office doesn’t open until 9:30. So anytime after 10:00 AM would be fine.
Lead:
Okay sure. I’ll inform our project manager it’ll be tomorrow after 10:00 AM. And just to confirm, the address would be (redacted), New York 10550, correct?
Phone Staffer Caller:
Correct.
Lead:
Okay, and may I ask the name of the property manager who’ll assess tomorrow?
Phone Staffer Caller:
His name is Harris.
Lead:
Can you spell that? Just to make sure we have the correct name.
Phone Staffer Caller:
Harris—H-A-R-R-I-S.
Lead:
And last name?
Phone Staffer Caller:
I don’t know his last name unfortunately.
Lead:
Okay, I see. We’ll inform our project manager