Type: Power Washing
Lead Grade: C
Name: Courtney (redacted)
Phone Number: (redacted)
Email Address: (redacted)
Address: (redacted)
City: Hamilton
Intro:
At Phone Staffer, we specialize in helping home service companies get more leads through strategic cold calling. In this instance, our team connected with a property representative at a luxury apartment community in Hamilton to discuss pressure washing services. The caller expressed interest in having the breezeways evaluated for cleaning and scheduled a time for our client to visit the location and provide a proposal. This is just one example of how consistent outbound marketing for home service companies can generate high-value leads in commercial and residential spaces. Below is the redacted call transcript for reference.
Ai Transcript:
Phone Staffer Caller:
Thanks for calling our community. After the call we’d like to follow up with you by text message so we can respond more quickly. If you agree to text, press one. If you do not agree to text, press two.
This call and the information you provide may be recorded and used by the property and a third-party service provider for quality and product improvement purposes.
Caller on phone speaker point.
Caller on phone speaker point.
Caller on phone speaker point.
Caller on phone speaker point.
Lead:
Yeah, 11 am is perfect if you could make that one. It’s just hard to justify because sometimes people put in tour, but someone will be in the office. So you just give us a call ahead.
Phone Staffer Caller:
Yes. That the property. And which areas do you guys pressure wash?
Lead:
Usually areas that need attention. Mainly just the breezeways because when you’re dealing with residents it’s hard to power wash patios with stuff on it.
Phone Staffer Caller:
Okay, breezeways and patios. Got it.
Lead:
Breezeways and patios… not patios, it’s where we do the patios because there’s three flights of stairs, so three patios each, so we don’t want to disturb anybody’s stuff.
Phone Staffer Caller:
I got you, just the breezeways. Okay, I’ll have them come take a look at that and share our proposal.
And just to confirm, address for (redacted) luxury apartments, that’s 7. 895 (redacted) Drive at (redacted), right?
Lead:
That is correct.
Phone Staffer Caller:
Okay, awesome. And just to confirm. Your name is Courtney—
Lead:
—Co. Yeah, Courtney.
Phone Staffer Caller:
Okay. Yeah. Can you also have your last name ma’am?
Lead:
The whole rew—H. O. L. S. C. H. U. H.
Phone Staffer Caller:
Okay. So, H. O. L. S. C. H. U. H. Alright, you got it. Okay, awesome.
Assistant property manager. And is there an email where I could send you guys your information for reference and confirmation?
Lead:
I’ll give you business cards and all that info when we see you on Tuesday.
Phone Staffer Caller:
Okay, okay. All right, no problem. And on Tuesday will it be the 1–2, as in the project manager, doing the quick tour of the facility?
Lead:
Courtney—So it just depends on what’s going on. Again, my schedule changes rapidly so I could have a tour at that time, but there will be somebody at least here in the office—either my property manager or me.
Phone Staffer Caller:
Okay, got it. So I’ll have them come look for you first and in case you’re not available, the property manager can assist them. Can you give me the name of the property manager?
Lead:
Her name is Nicole.
Phone Staffer Caller:
Nicole. Got it. Do you have her last name, Courtney?
Lead:
Okay, got it.
Phone Staffer Caller:
So yeah, we’ll come by on Tuesday between 11 to 1, okay, and take a look at your res and have a great day.