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Cold Calling

Why us?

Type: Power Washing
Lead Grade: C
Name: Tikeysha (redacted)
Phone Number: (redacted)
Email Address: (redacted)
Address: (redacted)
City: Austin

Intro:

At Phone Staffer, we specialize in home service outbound lead generation by directly connecting with potential clients through cold calling. In the transcript below, our representative contacted a property manager in Austin, Texas to offer a free estimate for professional power washing services on behalf of our client. A site visit was successfully scheduled for the following week, demonstrating how outbound calling can effectively generate qualified leads for home service companies.

This conversation highlights a real-world example of how to cold call for leads home service company teams are targeting, especially when looking to build relationships with property managers and commercial property contacts. Below is the redacted information from the call to maintain privacy.

Ai Transcript:

Phone Staffer Caller:
Thank you for choosing (redacted). This is Tikeysha. Can I help you?

Lead:
Hi Tikeysha. This is Chris. I am looking to speak with your property manager or assistant manager.

Phone Staffer Caller:
This is she. How can I help you?

Lead:
Good afternoon. Thank you. I was routed to you. By the way, Tikeysha, I’m a vendor. And I’m with (redacted), powerwashing to be exact. We’re trying to reach out to you to see if you’d allow us to drop by the property and give you some proposals and a free estimate for powerwashing. Maybe sometime next week, if you’re available?

Phone Staffer Caller:
Okay.

Lead:
How about sometime next week, around Thursday or Friday? Would that be a good time for you?

Phone Staffer Caller:
Thursday is good. A time between 12 to 3 p.m.

Lead:
Okay. What’s your first name again?

Phone Staffer Caller:
My name is Chris, with a K.

Lead:
Okay. I wish I had a Mac. Phone number is the one that ends in— or would you like me to provide the full number?

Phone Staffer Caller:
Provide the phone number, please.

Lead:
Sure, that would be (redacted). And just wanted to confirm that we’ll be dropping by at the correct location. You’re still at (redacted), Austin, Texas. And is this your best call number ending in 6321?

Phone Staffer Caller:
Correct.

Lead:
And the name of the property would be (redacted), right?

Phone Staffer Caller:
That’s correct, yes.

Lead:
Thank you so much, Tikeysha. And before I let you go, of course, do you have a best email I can send our company’s materials ahead of time as well?

Phone Staffer Caller:
No, not at this time. This is just my second day. But I’ve got you on the calendar for next Thursday between 12 and 3.

Lead:
Sure, sure. Thank you so much, Tikeysha.

Phone Staffer Caller:
You’re welcome.

Lead:
And before I let you go—of course—can I have your last name, if you don’t mind?

Phone Staffer Caller:
It’s Ashley. A-S-H-L-E-Y.

Lead:
Ashley. And how do you spell your first name, by the way?

Phone Staffer Caller:
T-I-K-E-Y-S-H-A.

Lead:
Oh, Tikeysha. Thank you so much. I thought “Lakesha.”

Phone Staffer Caller:
Oh, you’re welcome.

Lead:
All right, I think I’ve got everything I need. See you next week?

Phone Staffer Caller:
Yeah. See you next week.

Lead:
Tikeysha, one last question. Will you be the one to assist my project manager on the tour of the property, like for the 15 minutes? Or will it be just me?

Phone Staffer Caller:
It will be me.

Lead:
Thank you so much, Tikeysha. You’re so welcome. Thank you again. Have a nice day, by the way.

Phone Staffer Caller:
You too. See you all next week. Have a nice weekend. Bye bye.