Type: Power Washing
Lead Grade: B
Name: Natasha (redacted)
Phone Number: (redacted)
Email Address: (redacted)
Address: (redacted)
City: Bessemer
Intro:
At Phone Staffer, we help home service companies get more leads through professional cold calling and outbound marketing strategies. In this call, our team connected with a property manager at an apartment complex in Bessemer, Alabama to offer commercial power washing services, including parking lot cleaning. A meeting was successfully scheduled for our client to deliver a proposal and walk through the property. This conversation is a great example of how cold calling for leads can open doors to new business opportunities in the home and property service industry. Below is the redacted transcript from the call.
Ai Transcript:
Phone Staffer Caller:
This call may be recorded for quality assurance and training purposes.
If you are interested in learning more about renting one of our beautiful homes, press 1.
If you are a resident and need to place a routine maintenance request, press 2.
If you are a resident with a maintenance emergency, press 3.
If you need to contact a courtesy officer, press—
Thank you for calling the best place to replace apartment. This is Tasha.
Lead:
Hi and good morning. I am Jessica. I am a vendor, I was hoping to reach a property manager.
Phone Staffer Caller:
I’m the property manager. How can I help you?
Lead:
Good morning. I am a vendor of a power washing company, and my manager was hoping to stop by your office and provide a 10-15 minute proposal. Would he be available by Friday?
Phone Staffer Caller:
Yes, he can stop by Friday. He is open 8 to 5.
Lead:
Then what’s the best time in between for you?
Phone Staffer Caller:
The morning would be better.
Lead:
Morning—can we do 9 o’clock?
I would like to send an email right now so you can check our company. What’s the best email?
Phone Staffer Caller:
(natasha.mack@spm.net)
Lead:
Just to confirm, it’s Natasha N-A-T-A-F-H-A .net and app at SPM.net?
Phone Staffer Caller:
Thank you.
Lead:
May I have two quick questions?
So, since what we do is soft and fiber washing for the exterior of your entire facility, we wanted to know—what are the areas that need cleaning most of the time? Because we do parking, garage, driveway. What do you think?
Phone Staffer Caller:
Say that one more time.
Lead:
Oh, I’m sorry.
Yeah, we wanted to know what are the areas of your facility that we would need to work on? Let’s say the parking, the garage, the driveway. Which one do you think?
Phone Staffer Caller:
Probably the parking lot. I don’t have a garage here.
Lead:
The parking lot. OK.
…parking lot. And how often does that need cleaning then? What are you saying?
Phone Staffer Caller:
Maybe once a quarter. So quarterly.
Lead:
Alright. Yep. Thank you for letting me know.
So let me just confirm everything that I have here.
The address that I need, the name of the business is (redacted).
The address, correct me if I’m wrong: (redacted), Bessemer, Alabama (redacted).
The best number ends in (redacted), right?
Phone Staffer Caller:
Yes, it’s great.
Lead:
What is your last name, if you don’t mind me asking?
Phone Staffer Caller:
Ok.
Lead:
Right.
So, by the way, the name of our company, we’ll be sending this to you later today so you can see it.
But yeah, the name of our company is (redacted).
The name of the person who’s going to drop by is Wyatt. Wyatt is my manager. He’s a local, so no problem about that.
Wyatt will be giving a call before coming by.
So let me finish the calendar—so it will be April 4th, Friday, between 9 onwards.
OK, do you have any questions for me then?
Phone Staffer Caller:
No.
Lead:
OK—yep, before I forget, one more thing.
Will you be the same person who would personally walk through with my manager for the tour for 10 to 15 minutes?
Phone Staffer Caller:
Yes.
Lead:
OK. Well