Type: Power Washing
Lead Grade: Cold – C
Name: Tony (redacted)
Phone Number: (redacted)
Email Address: (redacted)
Address: (redacted)
City: Acworth
Intro:
At Phone Staffer, we help home service companies get more leads through expert cold calling and outbound marketing strategies. In this transcript, our team contacted a property supervisor at an apartment complex in Acworth, Georgia, to introduce power washing services on behalf of our client. Although the lead already had an existing vendor, they expressed interest in keeping our contact details for future reference or backup power washing needs. This interaction is a solid example of how outbound lead generation for home service companies opens doors for long-term client relationships and future job opportunities. Below is the redacted transcript to demonstrate how we initiate these valuable conversations.
Ai Transcript:
Phone Staffer Caller:
Hello. Thank you for calling the (redacted). This call may be recorded for quality assurance and training purposes.
To continue, please press 1. Thank you for choosing the (redacted). How may I help you?
Caller:
I wasn’t here with (redacted). Is there any way that I can speak with your manager please?
Phone Staffer Caller:
If you’ll give me one moment, I’ll see if she’s available.
Caller:
Thank you.
Lead:
Hello.
Caller:
Yes. Hi. Again, Christine here with (redacted). Am I speaking with the manager already?
Lead:
I’m the main supervisor, yes.
Caller:
Okay. Great. Well, conceptionally, sir, we are a power washing company.
The reason for my call is that our manager will be in your area this week until next week working on some neighborhood establishments.
He would also like to come by to your property, aside from his appointment.
Of course, he would like to introduce our resources for future reference, or maybe for backup purposes, for you to have a better comparison as well.
Is it okay if he can drop by maybe on Thursday or Friday, or by next week?
Lead:
First I really appreciate you giving us the call, that’s for sure.
Second, I want to make sure that you are aware we have a special contract already in place with one company.
However, I’m definitely always open to check with new companies.
At this time, we don’t have time, or it can be available to schedule a company to start the job until we finish the contract with the ones that we already have.
But I can provide you with my email, that way you can send me your information and the minute that we need somebody, I’ll be more than happy to give you a call.
Caller:
Yes, of course.
Well, this is to keep your options open, you don’t have to worry that we’re asking to change anything.
Since we will be in the area, he would like to drop by and, of course, introduce our services for future reference, or maybe for backup purposes.
Just in case that your current guys can’t do areas in your facility, at least that’s the time that we can come in for backup purposes.
Lead:
Okay.
Caller:
If you have other areas—
Lead:
Yes, go ahead, sir.
Caller:
No, you go ahead.
Lead:
What I’m trying to say is that if ever that your current—you know, you mentioned that you have your own guys—
so if your current guys can’t do areas in your facility, at least that’s the time that our team can help you when it comes to power washing your property.
Or do you have any other property that you would like to, you know, get an estimate to power wash?
And you can also compare our price to your current vendor.
And see if you are, you know, if you would like our service options as well.
So if ever, is it okay if he can drop by, maybe on Friday or by next week?
Lead:
No, I don’t think—I mean, realistically, there is not much that I can do.
But I can share with you—your phone number is (redacted), yes?
Caller:
Yes, sir.
Lead:
Okay. Yes, sir.
I will keep that information. If I need you, definitely I will give you a call.
Caller:
Okay.
What is the best email that we can send you more information, please?
Lead:
Yes. It is B as in boy, Y as in yellow, R as in ray, O as in orange, N as in Nancy, dot,