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Cold Calling

Why us?

Type: Power Washing
Lead Grade: Cold – C
Name: [Collection] (redacted)
Phone Number: (redacted)
Email Address: (redacted)
Address: (redacted)
City: Stamford

Intro:

At Phone Staffer, we help home service companies get more leads through strategic outbound marketing efforts like cold calling. In this call, our representative reached out to a leasing manager at a new apartment building in Stamford, Connecticut, to offer pressure washing services on behalf of our client. While the property was still under construction, the contact expressed potential future interest and requested an email with company details for consideration once operations begin.

This is a strong example of how cold calling for leads can lay the groundwork for future business, even when immediate services aren’t needed. For home service companies looking to grow through outbound lead generation, proactive calls like this one can help keep your services top of mind. Below is the redacted transcript from the call.

Ai Transcript:

Phone Staffer Caller:
I’m from the building 18 Dock Street in Danforth, Connecticut. I just got a missed call from this number.
Yes, ahh I call because — myself to you — my name is Emily.
Sure. With — (redacted) — so I anticipated.
Am I speaking with the property manager now?

Lead:
No, but I might be able to assist. What is the nature of the call?

Phone Staffer Caller:
Oh, my — probably planning — would like to drop by the office of the manager who makes the decision when it comes to pressure washing the facility, so they could tour the premises together and he would give precondition and proposal that the management may look into. But need to confirm the appointment date with the manager who looks after this kind of matter.

Lead:
Right. Yeah, so my name is Tomy. I’m the leasing manager for the building.
You know, what I would suggest is to send me an email, and if this is something that there’s traction for, I’m more than happy to connect with you later.
Right now, the building is still under construction, so there are no current vendors that we’re working with to start anything new — if that makes sense.

Phone Staffer Caller:
Okay. So may I have the email so we can send you our company’s info?

Lead:
Sure, please. Can you go to our website?
Yeah, absolutely. It’s a-c (as in cat), a-t (as in Paul), Utah — at R-o-s-e PeterMaryGeorge.com.

Phone Staffer Caller:
So that would be acat… at rospng.com?

Lead:
That’s right.

Phone Staffer Caller:
Can I have your name, please?

Lead:
Yeah, my name’s Tomy.

Phone Staffer Caller:
Tommy? T-O-M-M-Y — is that it?

Lead:
No, no. T-O-M-Y.

Phone Staffer Caller:
Oh okay. And you said that you are the leasing manager, right?

Lead:
That’s right.

Phone Staffer Caller:
You told me that everything is under construction right now and you have no vendors at this time?

Lead:
No, sorry, that’s not what I meant. It’s basically — we’re in the process of finishing the building. We don’t have any residents as of yet.

Phone Staffer Caller:
Okay. So it’s being prepared to be available to be rented. Is that it?

Lead:
That’s right.

Phone Staffer Caller:
Okay. So when do you think you will be open?

Lead:
Well, we’re hoping end of April, early May.

Phone Staffer Caller:
Oh, okay. So that’s good.
Of course, when you will open, you need to have it cleaned, right?

Lead:
Yeah, sure.

Phone Staffer Caller:
So if there’s a way that I can speak — can you transfer me to the property or maintenance manager, Tomy?

Lead:
Ma’am, so we do have a cleaning service that we’ve hired.
Again, the best thing to do here honestly is — once we launch, things may change.
But until then, there’s not going to be anything new we’re going to do for a service like this.
So I’d appreciate it — just send me an email to the address that I gave you, and if there’s an opportunity down the line for us to work together, I’m more than happy to keep your information as a possibility.

Phone Staffer Caller:
Yes. Can I have the name of the property, please?

Lead:
Yeah sure, 18 Dock.

Phone Staffer Caller:
Oh, 18 Dock. And let me check in here. 18 Dock.