Type: Power Washing
Lead Grade: Cold – C
Name: Andrea (redacted)
Phone Number: (redacted)
Email Address: (redacted)
Address: (redacted)
City: Irving
Intro:
At Phone Staffer, we help home service companies get more qualified leads through strategic cold calling campaigns. In this example, our team contacted a leasing consultant at an apartment complex in Irving to introduce power washing services offered by our client. Although the complex currently works with another provider, the call led to a potential opportunity by securing the property manager’s contact details for follow-up. This is a great illustration of how outbound marketing for home service companies can open doors and build future opportunities. Below is the redacted transcript for privacy.
Ai Transcript:
Phone Staffer Caller:
Thank you for calling (redacted). We value your time and will be with you promptly.
This call may be recorded for quality assurance and training purposes.
If you are interested in learning more about renting one of our beautiful homes, press 1.
If you are a resident with a maintenance emergency, press 2.
If you are a resident and need to place a routine maintenance request, press 3.
If you have a question for the office staff, press 4.
Phone Staffer Caller:
(ringing) (redacted), this is Satray. How can I help you?
Lead:
This is Roger…
Phone Staffer Caller:
This is (redacted).
Lead:
Hi, this is Fraj with (redacted). How are you doing today?
Phone Staffer Caller:
I’m good.
Lead:
That is great to hear. I’m happy to say to you—my name is Praji again—and I’m actually reaching out regarding a power washing service for your apartment complex.
I’d like to take this opportunity because one of our project managers is actually in the area right now visiting properties and providing proposals.
So I wanted to know if he can drop by maybe sometime this week or next week—no obligation, no commitment—just to let him touch base and provide a proposal for power washing services.
Phone Staffer Caller:
We actually already have a company for that.
Lead:
I see. Would you be willing to hear an offer from any other providers, like as a backup maybe?
Phone Staffer Caller:
Yeah, you can just drop off your information and we can give it to my manager.
Lead:
Oh, OK. Are you looking for an option right now, ma’am, or not at the moment?
Phone Staffer Caller:
I mean, like I said, we have a company. But if you want to drop off your information, you’re more than welcome.
Lead:
Yeah, you know we want to prevent us wasting time and you wasting your time.
But is it OK if I just get the email of the property manager, if that’s OK, ma’am, so we can send the company profile via email?
Phone Staffer Caller:
I guess it’s going to be (redacted)
Lead:
OK thank you for that—(repeats back redacted email).
And may I know the name of the property manager, please?
Phone Staffer Caller:
It’s Andrea.
Lead:
Andrea. OK. I wasn’t able to get your name, sorry. May I know your name again?
Phone Staffer Caller:
Yes, my name is Sarahi.
Lead:
Oh, can you spell that out for me?
Phone Staffer Caller:
S-A-R-A-H-I.
Lead:
Again, this is a unique name. Are you like the leasing consultant there or like assistant manager?
Phone Staffer Caller:
Leasing consultant.
Lead:
OK, thank you. And this is for (redacted)—address is still at (redacted) in Irving (redacted)?
And this is still your best callback number—(redacted)—correct?
Phone Staffer Caller:
Yeah.
Lead:
Thank you so much for this. I’m sorry—I will just provide this one to my project manager so we can communicate with the property manager by email, OK?
Phone Staffer Caller:
OK, sounds good.
Lead:
Thank you so much. You take care for me, bye bye.
Phone Staffer Caller:
Thank you. Bye bye.