Type: Power Washing
Lead Grade: Cold – B
Name: Peter (redacted)
Phone Number: (redacted)
Email Address: (redacted)
Address: (redacted)
City: Stamford
Intro:
At Phone Staffer, we help home service companies get more leads through expert outbound calling strategies. In this cold call, our agent contacted a property management office in Stamford, Connecticut, to offer a no-cost estimate for pressure washing services. The assistant property manager expressed interest in receiving company information before scheduling an appointment for a site visit and quote. This conversation demonstrates how cold calling for leads can open doors to new opportunities, especially for home service companies looking to grow through outbound marketing. Below is the redacted lead information from the call:
Ai Transcript:
Phone Staffer Caller: Please hold while I try to connect you.
Phone Staffer Caller: Hello, this is Matilda Realty. How can I help you?
Lead: Hi, my name is Emily and I’m with (redacted). How are you?
Phone Staffer Caller: Good. Can I help you?
Lead: Can I speak with the property manager?
Phone Staffer Caller: Okay, just a moment.
Lead: Thank you.
Phone Staffer Caller: Hello.
Lead: Hi. Am I speaking with the property manager now?
Phone Staffer Caller: No, unfortunately the property manager is not available. He’s in a meeting right now. Is there any way that I can assist you?
Lead: Yes. Am I speaking with the assistant property manager?
Phone Staffer Caller: Yes.
Lead: Hi. My name is Emily. I’m with (redacted). My project manager would like to know what’s the best time to drop by, like in approximately 10 to 15 minutes, to tour the facility and provide a free estimate and proposal that management may look into. They can decide better once they know what we offer when it comes to pressure washing the facility. What would be the best time I could drop by the office?
Phone Staffer Caller: Okay. Are there ways that you can send company information to us directly? And once we verify that information, we can schedule an appointment.
Lead: Actually, we’ve been submitting proposals. (Redacted) does nationwide service, but we have different project managers assigned to each zip code. So, I have a project manager that handles Connecticut and New York, and also he handles Stamford, Bronx City in Stamford. So he would be happy to drop by in approximately 15 minutes to tour the facility and see areas that need power washing, so he can give you a free quotation.
Phone Staffer Caller: Unfortunately, we prefer to schedule that appointment in advance, so we would like to check the information ahead of doing an appointment with you. If you can send us that information through our e-mail, it would be best.
Lead: Yes, what’s the best e-mail to send our information, please?
Phone Staffer Caller: Okay. It is info@(redacted).com.
Lead: Got it correctly. And who is the manager? So would I put in your name or the property manager’s name?
Phone Staffer Caller: The property manager’s name is Peter (redacted). He will be reviewing the information. I will let him know that he will be getting this by today. I can schedule within these weeks or next week if we receive the information.
Lead: You said it’s Peter (redacted)? (Redacted) is G-R-A-N-T, isn’t it?
Phone Staffer Caller: Yes, correct.
Lead: Thank you. And the name of the property is the Lafayette Samford. It’s located at (redacted), Stamford, CT (redacted).
Phone Staffer Caller: Thank you.
Lead: And the best number we could reach him will be this number I’m calling you at right now — the (redacted)?
Phone Staffer Caller: Yes, it is this number.
Lead: Okay. And the woman I’m speaking with, please — you’re the Assistant Property Manager — what’s your name please?
Phone Staffer Caller: This is Lorena.
Lead: Lorena? Is it Lorena?
Phone Staffer Caller: Yes, Lorena.
Lead: Thank you so much, Lorena. Yes, and would you like to give me your last name or just your first name?
Phone Staffer Caller: Yes, it’s (redacted).
Lead: (Redacted)?
Phone Staffer Caller: Yeah.
Lead: Oh, okay. So we will