Type: Power Washing
Lead Grade: Cold – C
Name: Lori (redacted)
Phone Number: (redacted)
Email Address: (redacted)
Address: (redacted)
City: Rye
Intro:
At Phone Staffer, we help home service companies grow their business through outbound marketing strategies like cold calling. In this call, our agent reached out to a property management office in Rye, New York, to schedule a pressure washing estimate at one of their managed apartment complexes. We engaged with the administrative team to gather contact information for the property manager and began the process of booking an on-site visit. This demonstrates the effectiveness of cold calling for leads in the home service industry.
If you’re looking for ways to get more leads for your home service company, cold calling is a proven method that connects you directly with decision-makers. Below is the redacted transcript of this interaction to ensure privacy.
Ai Transcript:
Phone Staffer Caller:
Good afternoon, Empire. Hi, I’m Emily here. I’m with (redacted) for pressure washing. How are you?
Lead:
Good, and you?
Phone Staffer Caller:
I’m also good, thanks for asking. May I please speak with either the property or the maintenance manager?
Lead:
Uhm, she is not available right now. She’s away from her desk.
Phone Staffer Caller:
Okay, I think I can message. Do you want to send her an email?
Lead:
Sure.
Phone Staffer Caller:
What’s the best email to send her the proposal info, please?
Lead:
Contact@eispropertymanagement.com
Phone Staffer Caller:
Contact at…? After the “at,” what is it? C-A-S?
Lead:
Sorry—eispropertymanagement.com
Phone Staffer Caller:
Thank you. And who’s the manager please?
Lead:
Her name is Lori.
Phone Staffer Caller:
Did you say Gloria? I’m sorry—Lori?
Lead:
Yes, Lori.
Phone Staffer Caller:
Okay, is it L-O-R-I-E?
Lead:
L-O-R-I.
Phone Staffer Caller:
Only. And what’s her last name, please?
Lead:
Well, I think just her first name will do.
Phone Staffer Caller:
OK, no problem. So the name of the property would be (redacted) Apartment Corp. And it’s located at (redacted), Rye, New York (redacted). This is all correct?
Lead:
Is that what you’re looking for?
Phone Staffer Caller:
I’m not sure. If you can send her an email, she’ll be able to respond.
Lead:
Yes, but I need to make sure that I have the correct address.
Phone Staffer Caller:
For—what is this exactly for? Okay, I’m supposed to set up an appointment so my project manager can visit the facility with the manager and provide a free quotation and proposal that the management may look into when it comes to pressure washing the facility. It is just like 10 to 15 minutes.
Lead:
So… which would you be implying? Proposal for… wash?
Phone Staffer Caller:
I’m sorry, I’m—uh—wall washing, water for pressure washing.
Lead:
Okay.
Phone Staffer Caller:
So may I speak with the assistant office manager? What is your name?
Lead:
My name is Emily.
Phone Staffer Caller:
Can you hold on for one second, Emily?
Phone Staffer Caller:
Yes, please.
[Music]
Lead:
Emily?
Phone Staffer Caller:
Yes?
Lead:
Sorry, I was checking to see if I can catch her but she is away from her desk. I can get her an email with all the information. I’m going to give you another email also.
Phone Staffer Caller:
Yes, can I have the email, please?
Lead:
It’s lori@eispropertymanagement.com
Phone Staffer Caller:
Okay, so the same thing as earlier—is that it?
Lead:
Yes, instead of “contact,” you just put “lori.”
Phone Staffer Caller:
Okay, got it. And so, because I spoke to a guard earlier—the security…
Lead:
Who?
Phone Staffer Caller:
The security guard at (redacted)?
Lead:
Yes, (redacted).
Phone Staffer Caller:
Okay, so which is the property, because sometimes they manage not just one but multiple properties—so is this the property name: (redacted) Apartment Corp?
Lead:
Yeah.
Phone Staffer Caller:
And it’s located at (redacted), New York?
Lead:
Just—I’m sorry, I cannot give you more information on the phone, but just send her everything in an