Type: Power Washing
Lead Grade: Cold – C
Name: Douglas (redacted)
Phone Number: (redacted)
Email Address: (redacted)
Address: (redacted)
City: Stamford
Intro:
At Phone Staffer, we help home service companies grow through proven outbound marketing strategies like cold calling. In this transcript, our representative reached out to a hotel in Stamford to generate a commercial lead for our client offering power washing services. The facilities manager requested additional information by email, including a breakdown of services and pricing, after expressing interest in possibly cleaning the property exterior for the first time in several years.
This example shows how cold calling for leads is a valuable method to connect with property decision-makers and drive opportunities for home service businesses. Below is the redacted transcript of the call to respect privacy.
Ai Transcript:
Phone Staffer Caller:
Good afternoon, (redacted), how may I help you?
Lead:
Hi, my name’s Emily and I’m with (redacted). How are you?
Phone Staffer Caller:
I’m good, how are you?
Lead:
Good to hear. I’m also good. May I please speak with the trail manager or the facilities manager, please?
Phone Staffer Caller:
Alright.
Lead:
Thank you.
Lead:
Good afternoon, how can I help?
Lead:
Yes, my name is Emily and I’m with (redacted). How are you?
Lead:
I’m okay, Emily. How are you?
Lead:
I’m also good, thanks for asking. My project manager would like to know what’s the best time to drop by the hotel, the facilities, so he could tour the facility with you and give you fiscalization and a proposal that the management may look into… so you can decide better after. So when would be the best time to drop by?
Phone Staffer Caller:
Would you be able to send me an email just outlining what you offer?
Lead:
Okay. We do power washes — external part of the facility: walls, windows, patios. If you have pools, the driveway, hallways like that — those are the places that we do pressure-wash. So yes, it’s not the actual service right away. But we would like to send you a proposal. But my project manager would like to know what are those areas we could give you the facultation or estimate, and you can decide after.
Phone Staffer Caller:
Well, I understand what you’re saying. But we haven’t had the hotel power washed for seven years, so it’s not as if it’s something that we do regularly. We certainly don’t. But if you could send me an email just outlining what you do, what you offer, and like a rough estimate — per square foot or per square — and then I can get back to you. I can get back to you.
Lead:
Okay, what’s the best email that we could send your our company’s info? Ready, you got a pen?
Phone Staffer Caller:
Dr. Gray. As in Dr. Gray — gray as in the color.
Lead:
Uh-huh.
Phone Staffer Caller:
At (redacted).
Lead:
Did you say Dr. Gray?
Phone Staffer Caller:
I did. dr.gray@(redacted).com
Lead:
So then it would be drgray@(redacted).com? Containers, right?
Phone Staffer Caller:
Yes, thank you. And I’m speaking… now, can I have your name please?
Lead:
My name is Douglas (redacted). I’m the manager here.
Lead:
Okay, Douglas (redacted). So Douglas, the name of the property would be (redacted)? It’s located at number (redacted), Stamford, Connecticut (redacted)?
Phone Staffer Caller:
That’s exactly correct.
Lead:
Thank you. And the best number we could reach you would be at this number I’m calling you at right now? The four-three-hundred-thousand four digits?
Phone Staffer Caller:
That’s also correct.
Lead:
Okay, thank you. So everything’s noted, Douglas. So since you want our information first, we will be happy to send you those. Have a great day!
Phone Staffer Caller:
Thank you. You too.