Type: Power Washing
Lead Grade: B
Name: Terry (redacted)
Phone Number: (redacted)
Email Address: (redacted)
Address: (redacted)
City: Fort Mill
Intro:
At Phone Staffer, we help home service companies generate high-quality leads through strategic cold calling campaigns. In this example, our team reached out to a homeowner in Fort Smith to offer a free estimate for professional power washing services. The homeowner showed interest in having the exterior of their house cleaned and scheduled a visit for April 14th in the evening.
This successful interaction demonstrates how cold calling for leads can be an effective outbound marketing tactic for home service companies looking to get more local opportunities. Below is the redacted transcript from that call to maintain customer privacy.
Ai Transcript:
Phone Staffer Caller:
Hi, is this Mary?
Lead:
No, I’m sorry there’s no one here by that name.
Phone Staffer Caller:
Oh, okay, okay, well we will update the records then. But, well ma’am, this is Christine from (redacted). Just quick question, do you happen to be homeowner as well on Jack Thomas Drive? In Fort Smith?
Lead:
Uh huh.
Phone Staffer Caller:
Oh, okay. Yeah. Well, maybe I can interest you then. Actually ma’am, we’re just reaching out the area because we will be working there starting April 14, that’s next Monday. And I was just wondering if maybe we can visit and provide you with a free estimate. So we offer basically power washing service like, uhm, for the house exterior, driveway, sidings and other areas of the property. But again it’s just for a free visit.
Lead:
Oh, okay. What day would this be?
Phone Staffer Caller:
Uh, well if you have availability, the earliest we have is Monday, April 14.
Lead:
We should be around, yeah. If we’re around we’ll take a look, okay?
Phone Staffer Caller:
Okay, great. Uh, well, can I schedule you for between 11 a.m. to 1 p.m. ma’am?
Lead:
Uh, Monday is actually not, that is not a good time. It’d be better in the afternoon for us.
Phone Staffer Caller:
Oh, how about between 5 p.m. to 7 p.m., is that okay?
Lead:
That would be fine, yeah. If you’re out this way we’ll stop and get a estimate, okay?
Phone Staffer Caller:
Okay, great. Uh, ma’am, any specific area of the property that you wish to get an estimate for power washing?
Lead:
No, just the house.
Phone Staffer Caller:
Oh, the house.
Lead:
The only thing that needs it is the house.
Phone Staffer Caller:
Uh huh. And can I have your complete name as well so I can forward it to the estimator?
Lead:
Uh, it would be Terry (redacted).
Phone Staffer Caller:
Oh, okay, Terry (redacted). And just to confirm the complete property address, that would still be (redacted), correct?
Lead:
That is, yeah, that’s correct. Yeah, we’ll take a look. We’re getting several estimates. Thank you.
Phone Staffer Caller:
Okay, just, oh, just two more thing ma’am. The best contact number is the one ending in (redacted), right?
Lead:
Yes.
Phone Staffer Caller:
And how about the e-mail?
Lead:
That’s the only phone number.
Phone Staffer Caller:
Okay, and how about the e-mail address where we can send a confirmation to?
Lead:
Uh, you already have it.
Phone Staffer Caller:
No, not the e-mail.
Lead:
No, I don’t give out the e-mails. I’m sorry.
Phone Staffer Caller:
Oh, I understand. Okay. Oh, not a problem. Okay, well, I’ll go ahead and set up this one April 14th between 5 p.m. to 7 p.m.
Lead:
Okay, we’ll take a look. Thank you.
Phone Staffer Caller:
And an hour before appointment, the estimator will give you a call, ma’am, just to let you know they’re already in the area and just to confirm the last minute details, okay?
Lead:
Okay, thank you.
Phone Staffer Caller:
Okay. Thank you