Type: Power Washing
Lead Grade: A
Name: Patrick (redacted)
Phone Number: (redacted)
Email Address: (redacted)
Address: (redacted)
City: Charlotte
Intro:
At Phone Staffer, we specialize in helping home service companies get more leads through effective outbound marketing. In this redacted transcript, one of our agents connected with a homeowner in Charlotte, North Carolina, to offer a free estimate for power washing services. The homeowner expressed interest in cleaning the back deck, sidesteps, and the white trim around the windows. A convenient time was scheduled for the project manager to conduct an on-site estimate.
This call demonstrates how targeted cold calling for leads can be a valuable strategy for home service businesses looking to grow their client base and improve local outreach. Below is the redacted call transcript to ensure customer privacy.
Ai Transcript:
Phone Staffer Caller:
Hi, is this Patrick?
Lead:
Uh, yes. What’s up?
Phone Staffer Caller:
Yeah. Hi Patrick, this is actually Joyce from (redacted). And we’re just letting you know, sir, that we will be working in the area next week to power wash some neighbors. So just wondering if you’re interested in getting a free estimate for power washing the house exteriors?
Lead:
Uh, sure. I can do that. It’s my question. I’m not sure. I can give you the address and you just look at it. Do I have to be there? That’s my issue here. I don’t want to have to be there.
Phone Staffer Caller:
Oh, well, yes, there should be like someone at home, but, uhm, anything if you’re not around, you can have at least anyone in your home. But, you know, we can actually like check for the availability of the time and the date that you are in the area. But nothing to worry, sir, Patrick, because our project manager will going to give you a call prior to them coming to your home. So at least you will be aware of that and nothing to worry because this is actually a free estimate only.
Lead:
Okay. They will just going to visit the area, see what you have and then just give you a free estimate.
Phone Staffer Caller:
All right, that’s fine. I mean, it’s outside of the house. I’m not letting them in.
Lead:
Okay. Yes, of course. It’s just that exterior part of the house there. So, yeah, would you mind me asking? Let me just go ahead and try to take a look for the availability here. Would you mind me asking by the way, what part of the house you wanted to get a free estimate? Is it the house exterior?
Lead:
Okay. The, the, the back deck and sidesteps and the white paint around the windows.
Phone Staffer Caller:
Okay, so I just wanted to make sure I get here correctly. So you prefer to chat or to get a free estimate the back deck and then the sidesteps of the house and the white paints around the windows. Correct.
Lead:
All right. Cool. Thank you so much for that. And hold on. So, just give me a sec here.
Phone Staffer Caller:
Okay, sir. We’re going to go ahead and try to side. Partially. 1 moment here. All right, so, yeah, will you be around available on April 11. Around 3 to 5 in the afternoon?
Lead:
Okay, let me see what that is. Yeah, that would be on Friday. Exactly. I mean, I can be there. I can be I can be there at 5. I don’t want to promise you before that. I work.
Phone Staffer Caller:
Oh, yeah, greatness because we do have here a service up until 7:00 PM. So, perfect time. I believe is 5 to 7:00 PM.
Lead:
Okay. Thank you so much for it.
Phone Staffer Caller:
All right. Perfect. I’ll take note of that. So, yeah, I just wanted to make sure I got here the correct details of yours. I’m speaking with Patrick. And the best phone number to reach you out if ever is the number ending (redacted). And you’re currently at (redacted), Charlotte, North Carolina (redacted). Correct?
Lead:
Perfect. Thank you.
Phone Staffer Caller:
And, uh, yeah, I was able to confirm or set an appointment for you, sir Patrick. So, again, that would be on April 11 around 5 to 7 PM to get a free estimate for your back. Side steps and white paint on the around the