Type: Power Washing
Lead Grade: C
Name: Gregory (redacted)
Phone Number: (redacted)
Email Address: (redacted)
Address: (redacted)
City: Lawrencevill
Intro:
Phone Staffer specializes in Cold Calling for leads and Home service lead generation for home service companies. In this transcript, we contacted a homeowner to offer a no-obligation power washing estimate and to set up a brief 10–15 minute call to discuss options. The homeowner requested a callback during work hours, and a follow-up appointment was scheduled, illustrating how Outbound Marketing for Home Service Companies can drive booked estimates and help you get more leads for your business. All personally identifiable details are redacted in this example to protect privacy.
Ai Transcript:
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Phone Staffer Caller: Hello?
Lead: Hello
Phone Staffer Caller: Gregory. Yes? How can I help you?
Lead: Ah yes, this is Rika and I’m calling from (redacted). Remember I spoke to you last Tuesday and you’re busy?
Phone Staffer Caller: Oh yes, that’s right.
Lead: Yes, we just want to set an appointment for you for powerwashing and this will be via phone call since you’re working all day.
Phone Staffer Caller: Yeah, but I don’t, I mean, I’m not even sure how you got my number or anything like that, so I don’t know anything about the powerwashing service. Yeah, so if you don’t mind explaining a little bit more to me.
Lead: Oh yes sir. We got your number through public records because we want to reach out to homeowners of Florenceville to give a free estimate.
Phone Staffer Caller: Okay, so will you be available then on the 28th Wednesday between 3-5PM for a 10-15 minute call?
Lead: No, no, I’m at work at that time. I can call back at this number (redacted) to find out, you know, when I’m open, because you don’t do during the weekends, right? You only do them during the week, right?
Phone Staffer Caller: Ah yes. Yeah. If you want it earlier, we can do it at 8 o’clock.
Lead: Well, I’m at work, I’m at work from 730-5 every day.
Phone Staffer Caller: Oh.
Lead: So, I just, yeah.
Phone Staffer Caller: How about lunch time, sir? For only 10-15 minutes call?
Lead: No, but what type of powerwashing were you offering?
Phone Staffer Caller: Ah, yes, any exterior part of the house. We do softwashing, pressure washing, okay, for front yard, back yard, exterior walls, even windows, roofing gutters.
Lead: Okay, good. Can they call you then between 1230-2PM for 10-15 minutes? You said, can they call me?
Phone Staffer Caller: Yes, only for a call.
Lead: Oh, yeah, that’s fine.
Phone Staffer Caller: All right. So, we’ll set a date for their call on Friday, it will be the 30th, next Friday between 1230-2PM.
Lead: Yeah, next Friday.
Phone Staffer Caller: Yes, next Friday.
Lead: Yeah, not this Friday, but next Friday.
Phone Staffer Caller: Yes, sir. And your full name is Gregory (redacted), right?
Lead: Correct.
Phone Staffer Caller: And it’s the best phone number where the estimator can reach out to you, this (redacted) in the end.
Lead: Yes, that is correct.
Phone Staffer Caller: And the property you want to have an estimate with is (redacted), and this is in Lawrenceville, Georgia with a zip code of (redacted), right?
Lead: Right.
Phone Staffer Caller: And may I ask what part of your property would you like to have an estimate for powerwashing?
Lead: Well, see, I don’t know. That’s what I’m saying, I don’t know yet. I haven’t talked it over with my wife yet, and I just wanted to see what you guys offered first.
Phone Staffer Caller: Okay. So, as soon as the estimator will call you, you just tell them what area would you like to start with when it comes to powerwashing. All right?
Lead: Okay. You just tell them.
Phone Staffer Caller: And can you remember when was the last time you did powerwash your house exterior?
Lead: Yeah, I don’t remember.
Phone Staffer Caller: Any estimation, is it two years ago, three years ago?
Lead: Like I said, I don’t remember. I had to get with my wife first.
Phone Staffer Caller: Okay. And only, can you remember, did you always hire someone to do powerwashing for you, or do you do it by yourself?
Lead: Both.
Phone Staffer Caller: Both, okay. And one last thing I need to hear, okay, Gregory, is your email address for us to send the confirmation of your appointment then.
Lead: I’m sorry, say it again?
Phone Staffer Caller: Your email address for us to send the confirmation of the appointment.
Lead: Oh, no, it’s fine. You don’t have to send it. It’s fine.
Phone Staffer Caller: Okay. And can we send it through your number, this (redacted), in the end, via fax?
Lead: Yes.
Phone Staffer Caller: Okay.
Lead: Thank you.
Phone Staffer Caller: Thank you.
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