Type: Roofing
Lead Grade: C
Name: Sherril (redacted)
Phone Number: (redacted)
Email Address: (redacted)
Address: (redacted)
City: Thomasville
Intro:
Ai Transcript:
“`
Phone Staffer Caller: Hi, is this Cheryl?
Lead: It is. Yes.
Phone Staffer Caller: Hi. My name is Ratey. I know we haven’t spoken before, and this is a cold call for reasonable things. Can I take 30 seconds of your time and see if I could help? If not, you won’t hear from me again.
Lead: Okay.
Phone Staffer Caller: Thank you. So we’re just reaching out because we have been helping homeowners in your neighborhood after previous hailstorms. And a lot of roofs in your area were potentially impacted. So we’re wondering, when is the last time you had your roof looked at?
Lead: I’ve had three people look at it.
Phone Staffer Caller: And, recently?
Lead: Yes, yes.
Phone Staffer Caller: Oh. Can I just ask, is it …
Lead: It was last week.
Phone Staffer Caller: Oh. Is it damaged? Is there a visible damage?
Lead: No. No. Nothing serious.
Phone Staffer Caller: Oh, and how’s the current standing, if you don’t mind me asking?
Lead: Do what?
Phone Staffer Caller: What’s the status? I mean, does it need, like, repair?
Lead: No, it’s okay.
Phone Staffer Caller: No, it’s okay. I see. So, no major damages, or anything?
Lead: No.
Phone Staffer Caller: Gotcha. Alright. Well, technically the reason I’m asking is because we are currently working the area and doing some works. So we’re also offering a free roof inspection. Maybe you might be interested? I mean, there’s nothing wrong with a second set of eyes, but it, of course, it depends on you since you’ve mentioned that you’ve already had it looked through times.
Lead: Well, just one person got up there on it and looked at it. The other two just passed, but they never come back.
Phone Staffer Caller: And you’re not in contract with them?
Lead: No. No. I don’t think there’s nothing wrong with it.
Phone Staffer Caller: Oh. Definitely not hoping that there is something wrong. But it’s always a good thing to have it checked visibly. We don’t really know if there’s any damage at all. Not unless someone comes up in the room. Are you still open for a new set of eyes?
Lead: They can look if they want to, as long as they don’t cross me.
Phone Staffer Caller: Oh definitely, this is a free roof inspection. So you don’t have to worry. In case, of course, you would like to have something done. Then you can talk to them about it. If not, then it’s fine. All right. Potentially, we are hoping to work with you in the future, but not necessarily right away. Are you open to a free roof inspection? So just to confirm, no visible damages on your end, any leakage or missing shingles?
Lead: Not really, no.
Phone Staffer Caller: How old is your roof, if you don’t mind?
Lead: Gosh, I’m not sure, probably close to 10 years.
Phone Staffer Caller: Close to 10 years, I see, all right. So here’s the thing, our roof inspector will give you a call within the next 24 to 48 hours. That way they could set up the appointment with you, and, you know, check if when would you be best available for them to drop by. I’ll go ahead and forward your details, that way they could bring you up. I just want to make sure, am I speaking with Cheryl (redacted)?
Lead: You are.
Phone Staffer Caller: And the best number to reach you on is (redacted)?
Lead: Yes.
Phone Staffer Caller: Perfect. Also, I want to make sure that we will be dropping by the right address? This is the (redacted), Thomasville, Georgia?
Lead: Correct.
Phone Staffer Caller: (redacted), awesome. Any best email address that I could grab, Cheryl? That way we could send your company details?
Lead: Do what now?
Phone Staffer Caller: Do you happen to have, like, a best email address?
Lead: I don’t have no internet.
Phone Staffer Caller: Oh, I see. Gotcha. No worries. But yes, I’ll go ahead and forward your details to our roofing inspector. Please expect a call within the next 24 to 48 hours for you guys to set up the appointment. Alright?
Lead: Okay.
Phone Staffer Caller: Wonderful. Well, thank you so much for your time, Cheryl, really appreciate your help here. Of course for, you know, for answering the call. Please have a good day.
Lead: Alright, you take care. Bye now.
Phone Staffer Caller: Alright, bye.
“`