Type:
Lead Grade: B
Name: Marina (redacted)
Phone Number: (redacted)
Email Address: (redacted)
Address: (redacted)
City:
Intro:
Phone Staffer uses cold calling to generate home service leads. In this redacted transcript, a cold call was made to a homeowner in Nashville, Tennessee, offering a free, no-obligation exterior power washing estimate for the whole house. The homeowner expressed interest and requested a quote, with an estimator scheduled for Wednesday, March 4, 9–11 a.m. Personal details such as names and addresses are redacted to protect privacy. This is a power washing lead in Nashville, Tennessee, but the same outbound approach would also work well for roofing companies in Nashville. If you’re looking to improve your home service lead generation or outbound marketing, this transcript demonstrates how cold calling for leads can help home service companies book qualified appointments.
Ai Transcript:
Phone Staffer Caller: Hi, this is Marina Redacted.
Lead: Hello.
Phone Staffer Caller: Yes. Yes, hi Camille here with (redacted). We haven’t spoken before and this is a cold call for Powerwashing. So do you have 30 seconds of your time?
Lead: I do but I don’t need Powerwashing right now.
Phone Staffer Caller: I’m assuming this is for a house? Yes, for the exterior of the house.
Lead: Can I get a number for you guys because I do want to get it done but not in like the next three months. I’m thinking maybe once we get warmer.
Phone Staffer Caller: Oh, I understand. Is this the same number as the house?
Lead: Yes.
Phone Staffer Caller: Okay, so may I know what specific area of the house do you want to have Powerwashed in the next few months?
Lead: Probably the whole house. The whole exterior part of the house, right?
Phone Staffer Caller: Yeah. Okay, so I understand because this is absolutely free and no obligation and no contract. So this is just a free estimate of Powerwashing for the exterior of the house. So that if you will decide if you’re going to be interested in the next few months, how is that? So would you be interested?
Lead: Yeah, to get a quote, yeah.
Phone Staffer Caller: Okay, great. So let me just ask you, the specific area that you need would be the whole exterior of the house, right?
Lead: Yes.
Phone Staffer Caller: Okay, and when was the last time you had your house Powerwashed?
Lead: I’m not sure. I’ve only been in the house for a year and I haven’t done it since I moved in.
Phone Staffer Caller: Oh, okay. You just moved in for about a year, right?
Lead: Mm-hmm.
Phone Staffer Caller: All right, so I understand. Right now your full name is Marina Redacted, is that correct?
Lead: Mm-hm.
Phone Staffer Caller: Okay, phone number is ending in 179, right?
Lead: Correct.
Phone Staffer Caller: Okay, and your address, let me just confirm your address will be at, hold on, (redacted)
Lead: (redacted)
Phone Staffer Caller: It’s (redacted)
Lead: (redacted)
Phone Staffer Caller: Oh, sorry, sorry. I’m sorry about that.
Lead: (redacted)
Phone Staffer Caller: Okay, so yeah, Nashville.
Lead: (redacted)
Phone Staffer Caller: And do you have an email address where we can send the confirmation to and the copy as well?
Lead: (redacted)
Phone Staffer Caller: Okay, that will be (redacted).
Lead: (redacted)
Phone Staffer Caller: So I’ll take note. By the way, which is your preferred schedule? Because we actually have a schedule here for, hold on.
Lead: (redacted)
Phone Staffer Caller: Okay, so that would be, we have a schedule on Wednesday, which is March 4. Do I have to be present? I know it’s fine.
Lead: You have to be present and the estimator will call you. So Monday through Friday, I’m in Clarksville. I don’t work in Nashville. This is just a phone call. Would that be fine with you?
Phone Staffer Caller: Oh, okay. Yeah, that’s fine.
Lead: (redacted)
Phone Staffer Caller: So we have a morning time, which is at 9 to 11 and 11 to 1. Afternoon schedule will be 1 to 3 and 3 to 5 p.m. 9 to 11 is fine.
Lead: 9 to 11 is fine.
Phone Staffer Caller: Hold on. 3 to 5, I’m sorry, 3 to 5? 9 to 11. Oh, 9 to 11. Hold on. So let me check. 9 to 11. Okay, that will be on Wednesday, March 4, 9 to 11.
Lead: Okay.
Phone Staffer Caller: So I think I got all that I need. And is there anything, I mean, the estimator will contact you via phone call.
Lead: Okay.
Phone Staffer Caller: That will be Wednesday, March 4, at 9 to 11 a.m.
Lead: Thank you so much for your time.
Phone Staffer Caller: All right, cool. Thank you. And for considering the offer pre-estimate.
Lead: Thank you. Have a great day. Bye.
Phone Staffer Caller: You’re welcome. Thank you. Bye-bye.