Type: Power Washing
Lead Grade: B
Name: Joe (redacted)
Phone Number: (redacted)
Email Address: (redacted)
Address: (redacted)
City: Cordova
Intro:
Phone Staffer specializes in home service lead generation through cold calling and outbound marketing. In this transcript from Cordova, Tennessee, we reached out to a homeowner to offer a free power washing estimate for areas like the driveway, siding, and garage floors. The conversation demonstrates how a cold calling for leads approach can generate interest and move toward a virtual estimate when scheduling in-person visits is tricky. The prospect agreed to a follow-up phone discussion, with a virtual estimate requested and a proposed time slot on Thursday between 2 and 3 p.m. This is a power washing lead, but the same outbound for leads strategy would work well for roofing companies and other home services in Cordova, Tennessee. If you’re looking to get more leads for your home service company through outbound marketing, this example shows how effective cold calling for leads can be. Below is the redacted information from the call to protect privacy.
Ai Transcript:
Phone Staffer Caller: Hello? Hello? Hey Joe? Yeah. Oh, hi there. Joe, this is Randy from (redacted). How are you today?
Lead: From what?
Phone Staffer Caller: Randy from (redacted). It’s Powerwashing coming. You know, for cleaning the parts of the house by pressure washing it. Like the dry boys.
Lead: Oh yeah. Okay.
Phone Staffer Caller: Yeah. I’m doing alright. I was trying to call you because we’ll be at (redacted) starting next Monday and we’re trying to offer a free estimate. You know, for power washing. I was wondering if you’d be interested as well.
Lead: When are you going to be by?
Phone Staffer Caller: Let’s see. Let me just check my calendar real quick. So starting Monday, any day starting. Next Monday? Yeah, next Monday that’ll be the 9th. So we’ll be there for two weeks.
Lead: Have you got any part of your house?
Phone Staffer Caller: I’ve got to be there. I mean, somebody has to be at home. I mean, to show my estimators around for about 10-15 minutes max?
Lead: During the week I can’t do it. I’m single.
Phone Staffer Caller: Okay. I’m by myself. What about if we schedule a virtual appointment instead? So in that way my estimators will just call you and give you the estimate over the phone. Would that be better?
Lead: I guess. Yeah, they can do that. Without looking at it.
Phone Staffer Caller: Okay. Any, I mean, they can look at it online. Global Earth or something?
Lead: Yeah. Yeah. Or whatever. Yeah. Okay. That’d be fine. Yeah.
Phone Staffer Caller: Any particular part of your house you wanted to get an estimate on? For power washing?
Lead: Yeah, for power washing. Like a driveway or backyard, patio?
Phone Staffer Caller: I’ll have to look. I don’t have any real stains all over. What about a roof or sidings?
Lead: Yeah. How high pressure is this? Does it got heat on it too?
Phone Staffer Caller: No, no. Only, we can adjust the pressure though. Like for example, if we clean the windows, we adjust it to a low power so that windows don’t break.
Lead: Yeah. You don’t even do inside the garage?
Phone Staffer Caller: Inside the garage. On the garage floor? Yeah, we can also do that. So I’ll put in garage floors?
Lead: Yeah.
Phone Staffer Caller: All right. Anyplace else? Since it’s a pre-estimate, man, we’ll, might as well make the most of it.
Lead: Yeah. I don’t know. I mean, I just don’t have, that house isn’t real old. It’s 2008. It just doesn’t have a lot of trees around. You know, that kind of sap shit gets on siding. When was the last time you had your house power washed, by the way? Do you remember?
Lead: No, I haven’t lived there in about five years.
Lead: Five years.
Lead: Okay. So you haven’t had it power washed before?
Lead: No.
Phone Staffer Caller: All right. So I’ll put in the garage floors for now. And when my estimators call you, I mean, once you look at your house, I mean, you can give them other parts of your house that you wanted to get an estimate on.
Lead: Yeah, I’ll take a look at it later and just see if there’s anything.
Phone Staffer Caller: Would you be able to receive a phone call, though, this Thursday?
Lead: Yeah, just make sure it’s on a solid line. I don’t know. That’s a potential spam when I answered it. My thing’s real – some of them, I get a lot of these wanting to buy my house thing every day or buy health insurance. Yeah, I understand. A lot of callers. And it’ll point it out saying spam on my phone. You know how you got it. Well –
Lead: Just call me Thursday and then we’ll go from there. I’ll see if there’s other places.
Phone Staffer Caller: Okay. What time would you be available on Thursday to receive a phone call? Is it okay to put in the afternoon? Yeah. We’ll put it in between 3 to – let’s see. About 2 to 3 o’clock.
Lead: 2 to 3, let’s see. I have 1.30 to 3 in between those times. Would that work?
Phone Staffer Caller: All right. Okay. All right. 1.30 to 3. All right. All right.
Lead: Just to confirm that I have the right information, though, that would be Joe Redacted, first and last name. Best phone number for us to call you back would be the same one, the one that ends in (redacted). Complete address is (redacted). Zip code is 38018.
Lead: Lastly, Joe, do you have an email address where I could send you the company’s details? Yes, (redacted). (redacted).
Lead: Gotcha. All right. So I guess we’re all set again. We’re going to have – we’re going to call you on Thursday. That will be the 5th of March in between 1.30 to 3. Okay. All right. Thanks so much for your time, Joe. Have a great day, man. Thank you. Bye-bye.