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Cold Calling

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Type: Power Washing
Lead Grade: B
Name: Kelli (redacted)
Phone Number: (redacted)
Email Address: (redacted)
Address: (redacted)
City: Nashville

Intro:

At Phone Staffer, we specialize in home service lead generation and outbound lead generation through cold calling for leads. In this Nashville, TN transcript, we reached out to a homeowner to generate a lead for power washing the exterior of their house—covering areas like the patio, driveway, and siding—and to schedule an on-site estimate.

The lead expressed interest and a appointment window was booked, with the estimator set to contact the homeowner 30 minutes prior to the visit. This is a power washing lead, but would also work well for roofing companies in Nashville, TN. This example demonstrates how cold calling for leads can help home service companies get more business and how outbound marketing for home service companies can be effective across trades. If you’re looking to improve your home service lead generation or expand outbound efforts to get more leads for your company, this approach is a solid model. Below is the redacted information from the call to protect individual privacy.

Ai Transcript:

Lead: Hello, is this Kelli?
Phone Staffer Caller: Yes.
Phone Staffer Caller: Hi, Camille here with [redacted] and I’m sorry, I didn’t hear this.
Lead: This is who?
Phone Staffer Caller: Yeah, Camille here with [redacted].
Phone Staffer Caller: So we haven’t spoken before and this is a cold call for Powerwashing. Do you have 30 seconds of your time to check if I can help?
Lead: Go ahead.
Phone Staffer Caller: Okay, great. So we will be working in the area and I’d like to check if you’re going to be interested with the estimate for Powerwashing of the exterior of your house like the patio, driveway, chippies?
Lead: When are you guys in the area?
Phone Staffer Caller: Okay, so we have here, we’ll be, we have a schedule on, hold on, that will be on Wednesday, March 4th. How does that sound?
Lead: Okay, great. That’s actually a good day. What time?
Phone Staffer Caller: Alright, so what time, let me check the schedule, okay?
Phone Staffer Caller: So the morning schedule will be 10.30 to 12 and then the afternoon will be 12 to 1.30 and 1.30 to 3. Which is your preferred time?
Lead: That 1.30 to 3. 1.30 to 3, perfect.
Phone Staffer Caller: So let me just check here. So that will be on Wednesday, March 4th, 1.30 to 3. Uh-huh.
Lead: Alright.
Phone Staffer Caller: Also let me just check, when was the last time you had your house powerwashed?
Lead: I did part of it myself last summer.
Lead: Last summer.
Phone Staffer Caller: Last summer, last year, right?
Lead: Yes.
Phone Staffer Caller: Okay. So do you have any specific area of the house like the patio, garage that you would like to have powerwashing?
Lead: Particularly, just definitely one side of the house gets more sticky, if you will, than the rest, but yeah.
Phone Staffer Caller: Uh-huh.
Lead: So definitely one side of the house?
Lead: At least, yeah.
Phone Staffer Caller: Sidings?
Lead: Yeah, sidings.
Phone Staffer Caller: Okay, like the sidings, okay.
Phone Staffer Caller: So any other eyesores?
Lead: Um, not that I really paid attention to.
Phone Staffer Caller: Alright, so thank you.
Lead: So, by the way, your full name is Kelly (redacted), right?
Phone Staffer Caller: (redacted), yeah.
Lead: And your number will be the last ending in (redacted), is that correct?
Phone Staffer Caller: Correct.
Lead: Okay, great.
Lead: And your address is at (redacted).
Phone Staffer Caller: Thank you so much.
Lead: Alright, so do you have any other email address where we can send information and a copy of the schedule?
Lead: It is my first name, Kelli, at (redacted).
Phone Staffer Caller: Okay, (redacted).
Lead: Let me just spell it out, okay?
Lead: So that will be K for Kai, E for Edward, L for Lima, L for Lima, I for India, C for Kat, number 5, at S for Sam, B for Boy, C for Kat, G for George, L for Lima, O for Oscar, B for Boy, A for Apple, L for Lima, dot, and for Nancy, E for Edward, T for Tom. LEC5 at (redacted), right?
Phone Staffer Caller: Correct.
Phone Staffer Caller: Okay, great. So, yeah, the estimator will contact you 30 minutes prior to the schedule and also the time.
Lead: So that will be on Wednesday, March 4, 1.30 to 3 p.m., okay?
Lead: Okay, that’s perfect.
Phone Staffer Caller: Alright, perfect.
Phone Staffer Caller: So I think I got all what I need, so please wait for the email then and the call from our estimator, alright?
Lead: Okay, yeah.
Lead: Thank you so much for your time, Kelli.
Lead: Alright, thank you.
Lead: You have a great day.
Lead: Alright, you too. Bye-bye.
Phone Staffer Caller: Bye-bye.