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Cold Calling

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Type:
Lead Grade: A
Name: Glenn (redacted)
Phone Number: (redacted)
Email Address: (redacted)
Address: (redacted)
City:

Intro:

Phone Staffer specializes in home service lead generation through cold calling for leads. In this transcript, we reached out to a homeowner in (redacted location) to offer a free exterior power washing estimate. The homeowner expressed interest in cleaning the entire exterior and asked to schedule after pollen subsides, and requested a no-charge quote. We offered a free quote and tentatively scheduled a visit window, noting that the homeowner’s son might assist the estimator. This exchange demonstrates how cold calling for leads can generate power washing leads and help home service companies book estimates, illustrating effective home service lead generation and outbound lead generation in action.

This is a power washing lead, but would also work well for roofing companies in (redacted location). If you’re looking to get more leads for a home service company via outbound marketing, this transcript shows effective outbound lead generation and appointment setting. Below is the redacted information from the call to protect privacy.

Ai Transcript:

Phone Staffer Caller: Hello? Glenn? Yeah? Oh, hi there. This is Randy from (redacted). How are you today?
Lead: Good, thanks.
Phone Staffer Caller: Great. Well, I’m trying to call you because we’ll be at (redacted) starting next Monday and we’re offering a free estimate for Powerwashing. So I was just wondering if you guys would be interested as well.
Lead: Not right now. We just talked about it this weekend. We’re probably going to have to wait until after the pollen subsides. So if you want to try back maybe and I don’t know how much you charge but if you want to try back again when we get past all this pollen that’s coming.
Phone Staffer Caller: Well, I mean for the estimate we’re collecting as early as now but for the service itself we’re going to be starting during fall time. I’m sorry, during spring time.
Lead: Okay.
Phone Staffer Caller: Yeah, I mean you can do that. You can give us a quote. It’s a free quote, right?
Lead: Yeah, it’s a free quote. There’s no charge. Any particular part of your house you wanted to get an estimate on?
Phone Staffer Caller: The whole exterior. The whole exterior.
Lead: Any place else? Like a patio?
Phone Staffer Caller: No.
Lead: How often do you have the exterior part of the house powerwashed by the way?
Phone Staffer Caller: Once a year.
Lead: Once a year?
Phone Staffer Caller: Once a year, yeah.
Lead: So the last time you did it was last year?
Phone Staffer Caller: Yes.
Lead: Alright. Will it be you who will be assisting our estimators when they come? Like maybe show them around for about 10 or 15 minutes?
Phone Staffer Caller: It depends on when you come, but if I know when you’re coming I can ask my son to be there.
Lead: Okay. Let me just check my calendar real quick. Let’s see. I do have an open spot next Monday, the 9th of March. Would you be available? Or would your son be available? What time? I have three options in between 10.30am to 12pm or 12pm to 1.30pm or 3pm to 4.30pm. Which time works best for you?
Phone Staffer Caller: The first one. What was it? 10.30am to 12pm?
Lead: Yeah, 10.30am to 12pm. Yeah, that’s fine. Just come to the house.
Phone Staffer Caller: Okay. So it’s going to be you, right? Who will be assisting them?
Lead: I don’t think it will be me, but it will probably be my son, Kyle. I’ll just put your son’s name in the notes here. Kyle.
Phone Staffer Caller: Okay. Alright. Just to make sure they have the right information though, that will be Glenn (redacted), first and last name.
Lead: Best phone number for us to call you back will be the same one, the one that ends in (redacted), right?
Phone Staffer Caller: Yeah, just leave a message if I don’t pick up, yes.
Lead: Okay. Complete address is (redacted). Zip code is (redacted). Did I get it right?
Phone Staffer Caller: That’s correct.
Lead: Lastly, Glenn, do you have an email address where I can send you our company’s details?
Phone Staffer Caller: (redacted)
Lead: Alright. So I guess we’re all set, Glenn. Again, that’s going to be the 9th of March, Monday, in between 1030 to 12.
Lead: Alright. Sounds good. Thank you. Thank you so much for your time, man. Have a great day. Bye-bye.
Phone Staffer Caller: You too. Bye.