Type:
Lead Grade: A
Name: Myrtice (redacted)
Phone Number: (redacted)
Email Address: (redacted)
Address: (redacted)
City:
Intro:
Phone Staffer specializes in home service lead generation and outbound lead generation for home service companies through cold calling. In this transcript, we contacted a resident in Sarasota, FL to generate a power washing lead for a free exterior estimate covering the driveway, pool deck, siding, and other exterior areas. The homeowner requested an on-site estimate, and a 10 a.m. appointment was scheduled. This is a power washing lead, but the same approach would also work well for roofing companies in Florida seeking to get more leads.
Examples like this show how effective cold calling for leads and outbound marketing for home service companies can be for securing timely estimates and appointments. If you’re looking to improve your home service lead generation or expand outbound efforts to get more leads for your company, this approach is a solid model. Below is the redacted information from the call to protect individual privacy.
Ai Transcript:
Phone Staffer Caller: Hi, is this Myrtice?
Lead: Hello? Hello? Hello, Hi, am I speaking with Myrtice Redacted?
Lead: Who’s calling?
Phone Staffer Caller: My name is Angel, I’m with (redacted).
Lead: And uh, who?
Phone Staffer Caller: My name is Angel, I’m with (redacted).
Phone Staffer Caller: And by the way, this is a cold call for Powerwashing.
Lead: I don’t understand what you’re saying, paparazzi, who is that?
Lead: No, we don’t, I didn’t say any paparazzi.
Lead: I said, I’m calling in behalf of (redacted).
Phone Staffer Caller: If you’re familiar with pressure washing, we pressure wash our driveways, sidewalks.
Lead: Oh, pressure washing, I’m sorry.
Phone Staffer Caller: No, you’re good, I’m sorry about that.
Phone Staffer Caller: Well, I just need 20 seconds of your time, if I may, see if it’s relevant to you, and if it’s not, then we won’t be bothering you.
Lead: Thank you so much.
Lead: Thank you so much.
Phone Staffer Caller: Well Myrtice, the reason why we’re calling you is because my team is going to be doing some scheduled powerwashing, or pressure washing around your area in Sarasota, Florida.
Lead: So we’re hoping if we could drop by to provide you a free estimate for powerwashing the exterior of your house, like the driveway, pool decks, roofs, the sidings of the house, garage, etc.
Phone Staffer Caller: So you can come by and give me an estimate.
Lead: All right.
Phone Staffer Caller: And are you going to be available for, let’s see here, on Monday, in between 8 to 12 p.m.?
Lead: Wait, hold on, I have an appointment next week. Hold on.
Lead: Sure, sure.
Phone Staffer Caller: Okay. Let’s see here. My appointment is… Let me get my glasses. I have an appointment Monday at 10. The 9th?
Lead: Yeah.
Phone Staffer Caller: So maybe we can have it on Tuesday?
Lead: Are you going to be available on Tuesday?
Lead: Well, I have two doctor’s appointments. One’s the 9th and one’s the 10th. That’s Monday and Tuesday.
Phone Staffer Caller: How about Wednesday? Are you free on Wednesday?
Lead: Yeah, Wednesday will be fine.
Phone Staffer Caller: Which one do you prefer, the morning or the afternoon?
Lead: Morning.
Phone Staffer Caller: Morning.
Lead: Okay.
Phone Staffer Caller: And you want to be available at 10 a.m., up until 12 p.m. schedule?
Lead: Is that okay with you?
Lead: Yes.
Phone Staffer Caller: Can you make it… Oh, you want to come between 8 and 12?
Lead: Yes, that’s right.
Phone Staffer Caller: You don’t want a special, you know, date or time?
Lead: Mm-hmm.
Phone Staffer Caller: If you want, we can have it, like, I can put on the notes if you want it to be in between 9 to 12. Or in between 11 to 12? Or you want it earlier?
Lead: Can we make it around 10?
Lead: 10, okay.
Phone Staffer Caller: I’ll put it on the notes that you are requesting for 10 a.m., okay?
Lead: Yes.
Phone Staffer Caller: Sure, sure.
Phone Staffer Caller: All right.
Phone Staffer Caller: And also, I would just like to confirm a few details here.
Phone Staffer Caller: Your first name is Mertiz, and your last name is Baldwin?
Lead: Right.
Phone Staffer Caller: All right, thank you.
Phone Staffer Caller: And the address of, or this is the best contact number to give you a call, the one ending in 1505?
Lead: Correct.
Phone Staffer Caller: Is this your mobile?
Lead: Yes.
Phone Staffer Caller: All right, thank you so much.
Phone Staffer Caller: And also, the address of the property that you wanted to be automated for power washing is in (redacted). Is that right?
Lead: Correct.
Phone Staffer Caller: That’s right. Thank you.
Phone Staffer Caller: And also, what is the best email address where we can send the confirmation to, as well as the information of our company?
Lead: Yes.
Phone Staffer Caller: Well, you know what, Mertiz? I have an email here. I don’t know if this is a good email. It’s (redacted). Is that email still?
Lead: No, that’s not mine.
Phone Staffer Caller: Okay.
Lead: Well, we’ll be sending. Yes, go ahead.
Phone Staffer Caller: Yeah, well, I’ll be looking for you then at 10 a.m. March 11th.
Lead: And I would just like to know where can we send the confirmation to? Do you have like an email where we can send it to?
Phone Staffer Caller: Mail. Email. Email address.
Lead: Well, it’s (redacted).
Phone Staffer Caller: Okay.
Lead: Thank you so much. So, just to confirm, that’s Mertiz Redacted at (redacted).
Phone Staffer Caller: Correct.
Phone Staffer Caller: And the name of your company again?
Lead: The name of your company again?
Phone Staffer Caller: (redacted).
Lead: (redacted).
Phone Staffer Caller: And you don’t have to worry because we will be sending the information of our company along with a confirmation email at the end of this call via email. So, just check your email.
Lead: Okay. I’ll check it.
Phone Staffer Caller: I’ll check it.
Lead: And also, I would just like to know, Mertiz, which part of your house do you want to be estimated for power washing?
Lead: Is it the whole exterior or just specific portions?
Phone Staffer Caller: The exterior. The whole exterior. We’re going to do one part to do it all, don’t we? Do the whole house, don’t we?
Lead: Yes, we definitely. But sometimes customers would like to request for just specific parts or portions of their house. When they get here, they can look at it and see if the whole house needed a lot.
Phone Staffer Caller: Sure, sure.
Lead: And when was the last time you power washed your whole exterior?
Lead: It’s been a while, but it got really dirty in the back from the hurricane. And I haven’t had it cleaned since the storm. So, it really needed it in the back. But the whole house needs one. If it’s one part going to get done, I expect for the whole house to get done.
Phone Staffer Caller: I see.
Lead: And did you hire someone last time that you power washed the house?
Lead: Yes.
Phone Staffer Caller: All right.
Lead: And Mertiz, you’re going to be the one to assist my estimator around 10 to 15 minutes, right?
Lead: Right, yeah. It’ll be me.
Phone Staffer Caller: Okay.
Phone Staffer Caller: Thank you so much. I think I got everything that I needed, Mertiz.
Lead: So, expect my estimator to be there on the 11th of March. That’s going to be Wednesday in between 8 a.m. to 12 p.m. But you requested for 10 a.m. schedule, all right?
Lead: Correct, correct.
Phone Staffer Caller: Okay.
Phone Staffer Caller: Thank you so much, Mertiz, for your time.
Lead: And you have a great day.
Phone Staffer Caller: You’re welcome.
Lead: Thank you.
Lead: Thank you.
Lead: Bye.
Phone Staffer Caller: Okay.
Phone Staffer Caller: Bye-bye.
Lead: Bye-bye.