Type:
Lead Grade: C
Name: Beverly (redacted)
Phone Number: (redacted)
Email Address: (redacted)
Address: (redacted)
City:
Intro:
Phone Staffer specializes in (Cold Calling for leads) and (Home service lead generation) for home service companies. In this transcript, we contacted a homeowner in (location not disclosed) to generate a power washing lead by offering a free, no-cost, no-obligation exterior cleaning estimate for siding and driveway, with an on-site assessment and a tentative appointment.
The lead expressed interest in power washing the siding and driveway and agreed to a 9:00–10:30 a.m. slot on Monday, with the estimator calling an hour before the appointment. The call reinforces that there’s no payment required for the estimate and aims to provide information to help the homeowner decide later. While framed as a power washing lead, this outbound approach is easily adaptable for roofing companies, or other home services, in (location not disclosed). If you’re looking to improve home service lead generation or outbound efforts to get more leads for your company, this transcript illustrates a practical method. Note: privacy redactions are applied to protect personal details.
Ai Transcript:
Phone Staffer Caller: Hello? Yes. Ma’am. My name is Derek with (redacted) and we’re going to be working with you in the next week. So I would like to ask you can jump out and give you a free estimate for power washing.
Lead: A power washer for what? For exteriors of the house ma’am like a roof, side deck, garage.
Phone Staffer Caller: Oh, okay. About how much do they estimate for my size house?
Lead: I see. Because right now we’re actually providing a free no cost and no obligation estimate. Are you available on Monday though?
Lead: No, Monday. Today is Wednesday. You have to call me and remind me.
Phone Staffer Caller: Yeah. Well, actually, our estimator actually can call you an hour before the set appointment. I have a schedule here ma’am on Monday afternoon or do you prefer morning?
Lead: So what is this? You’re going to give me a demonstration and if I like it, I pay for it?
Phone Staffer Caller: Yes, ma’am.
Lead: But when or the estimate itself doesn’t you don’t need to pay anything for that. People watch that.
Lead: Okay, what do I pay for?
Phone Staffer Caller: No, I have no money in the bank on Monday on my card.
Phone Staffer Caller: Yeah, no worries, ma’am. There’s no need for you to pay for it. We just wanted to provide you a free evaluation as of the moment. Maybe you might need the power washing in the future. At least you have the info that you need.
Lead: Anyway, are you available from 9 a.m. Monday 9 a.m. To 10:30 a.m. Yes.
Lead: Okay. So do you have a specific area in the house or in the outside of the house that you want to get an estimate with?
Lead: I’m going to sell my house. If you want to power wash the siding and I’ll take a look at it and see how it is, but I don’t have any money right now. I’m telling you.
Phone Staffer Caller: Yeah, it’s okay, ma’am. Just the sidings.
Lead: All right. When is the last time that one was being power wash? Like how often? I don’t think I’ve ever had in the driveway. I’ve never had power wash season.
Phone Staffer Caller: Okay, just to confirm you want to get a estimate on sidings and driveways, right?
Lead: Yes.
Phone Staffer Caller: Okay. All right. So let me just confirm here. Is this on the address? (redacted)
Lead: Yeah. And this is for Beverly (redacted), right? Dr. (redacted). If I’m not available, my son is. He’s 35. He’ll be here.
Phone Staffer Caller: Okay. Okay, of course. And the phone number that we can contact you, ma’am, on Monday would be this number on the engine (redacted). Yes.
Lead: Okay. Do you happen to have any email so that we can send a confirmation with?
Phone Staffer Caller: Yes, (redacted)
Lead: Okay, (redacted). That’s correct?
Phone Staffer Caller: That’s correct. Okay. So I think I pretty much have everything here. Just a quick recap. This will be on 9 a.m. to 10:30 a.m. on Monday. That will be on March 9. And the estimator, we’re going to be contacting you an hour before the set appointment. And this would only take about 10 to 15 minutes of your time, ma’am. It will be going to be quick. And just to make sure, you mentioned son, right? My adult son. My adult son, yes.
Lead: Yeah, we’re going to be assisting the estimator, correct?
Phone Staffer Caller: Oh, I didn’t say that. I’m disabled. I’m on the bed disabled with a cane. I can’t assist anybody. And he works nights and he maybe sleeps. I don’t know what kind of assistance you need.
Lead: Yeah, just talk to them or maybe your adopted son.
Phone Staffer Caller: Okay, I’ll take note of it here.
Lead: No, not my adopted son. He’s my adult son.
Phone Staffer Caller: Oh, sorry. Adult son. I apologize, ma’am.
Lead: Yeah, that’s my bad. I apologize. Yeah, your adult son.
Phone Staffer Caller: Okay.
Lead: Okay. No, I’ll take note of that now, okay? Thank you so much.
Lead: Okay. Okay, don’t forget to remind me.
Lead: All right. Have a good one. Thank you.