Type: Power Washing
Lead Grade: B
Name: Gary (redacted)
Phone Number: (redacted)
Email Address: (redacted)
Address: (redacted)
City: Collierville
Intro:
Phone Staffer specializes in home service lead generation through cold calling and outbound marketing. In this transcript, we reached a homeowner in Collierville, Tennessee to offer a free power washing estimate for the exterior of their house. The caller outlined a quick 10–15 minute estimate and discussed scheduling options, including a Wednesday afternoon follow-up or a potential phone estimate if a visit wasn’t convenient.
This is a power washing lead, but would also work well for roofing companies in Collierville, Tennessee, or other exterior home services in the area. If you’re looking to boost your home service lead generation or scale outbound marketing to get more leads, this example demonstrates how cold calling for leads can create qualified opportunities. Below is the redacted information from the call to protect individual privacy.
Ai Transcript:
Phone Staffer Caller: Hi, is this Sherry?
Lead: No ma’am.
Phone Staffer Caller: Oh I’m sorry. Is this Mr Redacted?
Lead: This is Gary Redacted, yes ma’am.
Phone Staffer Caller: Thank you so much.
Phone Staffer Caller: Well Gary my name is Angel and I’m with (redacted).
Phone Staffer Caller: Well the reason why I’m calling you is because my team is going to be doing some scheduled powerwashing around your area in Collierville, Tennessee.
Phone Staffer Caller: And we’re hoping we could drop by to provide you free estimates for powerwashing the exterior of your house.
Phone Staffer Caller: It’ll only take like 10 to 15 minutes.
Phone Staffer Caller: A free estimate would be fine.
Phone Staffer Caller: Do we have to be here though?
Lead: Yes if you’re not here.
Lead: Or could you call later?
Phone Staffer Caller: You know what I mean? If you could call later and give us the estimate that’d be one thing but we are hardly ever home.
Lead: Yeah my estimator can give you a call instead if you want.
Lead: Are you going to be available for a phone call on Wednesday the 11th of March in between?
Phone Staffer Caller: Should be yes. You’ll be able to reach me by phone?
Lead: Yes ma’am.
Phone Staffer Caller: And what time is the best time?
Lead: Oh I’m sorry. Late morning, early afternoon, really any time in the afternoon is probably ideal.
Lead: In the afternoon.
Phone Staffer Caller: How about 3 p.m. to 4 p.m.?
Lead: I’m sorry I keep interrupting you.
Phone Staffer Caller: Go ahead ma’am.
Lead: I’m so sorry about that.
Phone Staffer Caller: I would just like to confirm if 3 p.m. up until 4 p.m. would be okay with you for a phone call?
Lead: This is for a phone call follow-up after they’ve assessed or come up with the estimate?
Phone Staffer Caller: No, no. They will be providing the estimate over the phone.
Lead: Oh I thought they come and look at the property and then decide what the cost is going to be. No?
Lead: Yeah, they will be doing that as well if you’re going to be available. They will do that.
Lead: Okay, so we have to be here when they do it. Is that what you’re saying?
Lead: Yes. They won’t call later and give us the estimate?
Lead: No.
Lead: Because Sherry needs to be here and she’s only here in the evening, most evenings.
Lead: That’s kind of the deal. So she will want to talk to them. If anybody’s going to meet with her, put it that way.
Lead: How about that?
Lead: Sure, no problem.
Lead: We do have a schedule in the evening. We have 7.30 p.m. Ideally, here’s what they can do if they will do it.
Phone Staffer Caller: If they will come, look at the house on their own, don’t need us to be here at all, and just sort of figure out what it’s going to cost and then call us next Wednesday. That’d be fine.
Lead: Either one of us could talk to them on Wednesday. How about that?
Phone Staffer Caller: I see. Will that work?
Lead: I think someone needs to assist my estimator for that matter. So it’s not just like outside windows and brick walls outside. It involves some inside stuff? Is that what you’re saying?
Phone Staffer Caller: No, not inside stuff. Just the outside.
Lead: Yeah. We don’t want to trespass and we want something to be there, to be present.
Phone Staffer Caller: Okay. All right. I can appreciate where you’re coming from. I’ll tell you what, if they will just come by and leave their business card, we’ll get a hold of them later on. How’s that sound?
Lead: Can they call you on Wednesday? They can talk to you and if ever you have further queries, then they can answer it for you?
Phone Staffer Caller: Yeah, that would be fine if they want to give me a call. And if I’m here and I’m free to talk to them, I’ll be happy to.
Lead: All right. So do you have any other questions for me before I let you go?
Lead: No, I think we’re good. I appreciate you calling and I hope you have a good day. You too. Thank you so much. Thank you. It’s been a breath of fresh air when I talk to you. Well, I appreciate that. Thank you. You made my day. Thank you so much. I appreciate having a great day. Thank you. And you have a lovely voice. Let me just add that.
Lead: Oh, thank you. Okay. Take care. Okay. Goodbye for now. Bye-bye. I’ll call you soon.