Type:
Lead Grade: B
Name: Nomelito (redacted)
Phone Number: (redacted)
Email Address: (redacted)
Address: (redacted)
City:
Intro:
Phone Staffer specializes in home service lead generation through cold calling for leads and outbound marketing for home service companies. In this transcript, we cold-called a homeowner in [city], [state] to generate a power washing lead for exterior surfaces like the driveway, with an estimator visit scheduled and a rough price range discussed. The lead mentioned moss on the roof and asked about inspection capabilities; the appointment was set for Monday 11-12, with the estimator to confirm exact pricing on-site. This is a power washing lead, but would also work well for roofing companies in [city], [state]. If you’re looking to improve your home service lead generation, or need help with outbound efforts to get more leads for your company, this transcript demonstrates a practical cold calling approach. Note: the information has been redacted to protect privacy.
Ai Transcript:
Lead: Hello, this is Nomelito. May I help you?
Phone Staffer Caller: Hi, Nomelito. Coming to you with (redacted). From whom? From (redacted). And Powerwashing, what do you guys do?
Lead: Yeah, we offer pre-estimated powerwashing to the exterior of your house, like the patio, driveway.
Phone Staffer Caller: Oh, like, okay. And how much does it cost for the driveway?
Lead: That will be approximately $200-$250 but that will be discussed to you by the estimator once they go to your place. How does that sound?
Phone Staffer Caller: Okay. Alright, so, yeah, we have a schedule on, let me check, okay? Alright.
Lead: Okay, that will be on Monday, March 9th. March 9th? Monday? At what time, do you know?
Phone Staffer Caller: Yeah, we have a morning which is 11-12, 12-1 and afternoon will be 1-2, 2-3, 3-4, 4-5 or 5-6. So which time would you prefer?
Lead: So, you said there will be an estimator will come into my house, right? And estimate how much would it cost to powerwash my driveway? That is correct.
Phone Staffer Caller: Okay. Alright, so, and you said it’s $250 depending on how big the driveway is?
Lead: Yeah, approximately, that’s just an estimate, approximately $200-$250 but it’s really depending on when you speak to the estimator because they can provide you the exact information about the cost, okay?
Phone Staffer Caller: Okay, okay.
Lead: So, let’s schedule it for Monday at 11. Okay, perfect. Let me check Nomalita, okay?
Phone Staffer Caller: Okay. Please bear with me here. Alright, I just need to know when was the last time you had your house powerwashed?
Lead: I did it myself. I have a powerwasher. I did it about three years ago.
Phone Staffer Caller: Uh-huh, three years ago. And you’re still using your powerwasher?
Lead: Yes.
Phone Staffer Caller: Okay. So, yeah, right now, what specific area would you like to have or need powerwashing so that I can also take note of that?
Lead: So, I have moss. Do you guys do the roofing also?
Phone Staffer Caller: For the roofing, that will be discussed also by the estimator.
Lead: Okay. So, I do have, my roof has moss building up. Does he have a drone? Does he have a drone that he could probably look at what my roof looks like from the drone?
Phone Staffer Caller: Definitely, we have all the equipment or tools that they need to have for the house.
Lead: Okay. We don’t have to worry about it. So, the roof has moss building up already, right?
Phone Staffer Caller: Right. There’s moss building up. Okay. And also, aside from the roof, is there any other area, particular area of the house?
Lead: No, no, no. Just driveway and the roof. That’s it.
Phone Staffer Caller: Driveway and the roof. Okay.
Lead: So, Nomalito, just to confirm, the schedule will be on Monday. That will be March 9. Okay.
Phone Staffer Caller: Okay. Monday, March 9, between 11 to 12. Okay.
Lead: Okay. So, one more thing. Wait, wait, wait, wait. Who am I talking to?
Phone Staffer Caller: Oh, this is Camille. Camille with (redacted).
Lead: Well, you know what? We’re doing taxes on that day.
Phone Staffer Caller: Oh, okay. Can we maybe schedule it for maybe Tuesday? Tuesday will be March 10, right? March 10.
Lead: March 9 was the… I don’t know. I think it’s March… I’m going to double check my appointment.
Phone Staffer Caller: No worries. I think I believe it is March… Yeah, we can do Monday. We can do Monday. Monday, March 9. March 9, yeah. We can do Monday.
Lead: Okay. Let me check. So, that will be, just to confirm, 11 to 12. March 9, 11 to 12, Monday.
Phone Staffer Caller: Okay.
Lead: So, your first and last name will be Nomalito Redacted.
Phone Staffer Caller: Correct.
Lead: Last four digits of your number ending in (redacted), right?
Phone Staffer Caller: Correct. Yes.
Lead: Address: (redacted).
Phone Staffer Caller: Okay.
Lead: So, one more thing. What is your email address we can send the information to? So, the name is (redacted).
Phone Staffer Caller: (redacted).
Lead: Okay. Let me spell it out. Okay. That’s A for Apple, R for Richard, T for Tom, H for Hannah, U for Umbrella, R for Richard, J for Kite. (redacted).
Phone Staffer Caller: (redacted).
Lead: Correct. Okay. Thank you so much. So, here’s the thing. Our estimator will contact you via phone call 15 to 30 minutes prior to the schedule. And that will be on Monday, 11 to 12.
Phone Staffer Caller: Okay. Sounds good.
Lead: Thank you so much, Nomalito, for your time. Thank you. And you have a great day. Bye-bye.