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Cold Calling

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Type: Power Washing
Lead Grade: C
Name: Robert (redacted)
Phone Number: (redacted)
Email Address: (redacted)
Address: (redacted)
City: Wake Forest

Intro:

At Phone Staffer, we specialize in home service lead generation using cold calling and outbound lead generation to book appointments for service-based companies. In Wake Forest, NC, we reached out to a homeowner to secure a free estimate for power washing. This is a power washing lead, but would also work well for roofing companies in Wake Forest, NC.

The call aimed to schedule a virtual estimate for power washing the front and back of the house, with the homeowner showing interest and a willingness to proceed if the price is right. This transcript demonstrates how cold calling for leads can drive booked appointments and how outbound marketing for home service companies can help get more leads for a company in Wake Forest, NC.

Below is the redacted information from the call to protect individual privacy.

Ai Transcript:

Phone Staffer Caller: Hello? Hello? I’m speaking with Robert. Who is this please? My name is Jarek with (redacted). I’m just reaching out to you because we’re going to be working in your area by next week. I was wondering if we can drop by to give you a free estimate for Powerwashing. Yeah, what area are you going to be in? It’s actually for (redacted). We’re going to be trying to find someone in the neighborhood who are willing to get a free assessment for Powerwashing. Yeah, if you want to give me a free estimate, that’ll be fine. I’ll let you know if I could go with it.

Lead: Yes sir. Are you good with Monday though? It doesn’t matter. You could come whenever. Let me know what day and I’ll, you know what I mean? Just call me after because I won’t be home. So just call me after you get the estimate.

Phone Staffer Caller: Oh, I see. Because actually somebody needs to be in the area or in the house. Our estimator can talk to them.

Lead: Yeah, I can’t. I mean, listen, you give me a great price, I’ll let you do it right then on the spot. But I can’t do all that. I can’t be home talking about just, you know, it’s pressure washing. I mean, I don’t want you to come and buy and give. Is somebody there? Is someone else there to assist the estimator at your house? Possibly. There may be. Possibly. I can’t guarantee it. I don’t know. My wife, I don’t know if she’ll be home or not.

Phone Staffer Caller: How about we give you a call instead on Monday? Instead of what? What were you going to say? Instead of our estimator could, you know, come directly, they were just going to give you a call first so that if you mentioned the price is right, they can actually go ahead and go to the place. Would that work for you?

Lead: Right. Yeah, yeah, yeah, yeah. If the price is good, I’ll give you the OK and I’ll give you the information to bill.

Phone Staffer Caller: OK, let me just confirm it here. Are you available on call on Monday from eleven a.m. to one p.m.? I may be. Yeah, you could try me. Yeah. OK.

Lead: And just to confirm, this will be on (redacted). We’ve got in front of you. This is for Robert. Right.

Phone Staffer Caller: OK, do you have to get? How’d you get my information? Just out of curiosity.

Lead: Oh, this is actually the public since I’ve mentioned. Yeah, yeah, yeah. Working in the neighborhood, do you have some something in mind or some specific area that you want to get an estimate like roof sidings? Yes, not the roof, but you’ll see in the front of the house. Yeah, the top peak. I can’t I can’t reach the top peak at the front of the house and and the back of the house. I can’t reach myself. I see. I get that. And when is the last time you you power wash that or is it that professionally or you just get it yourself? I pressure I pressure washed it. I pressure washed it. And I want to say about two, three months ago. I pressure. Yeah. Yeah, dad. Oh, all right. Yeah, I mean, I do that stuff. You know what I mean? But I can only go so high. I can’t reach the top piece in the front and I can’t reach the top at the back. So the front and the back. I feel like. Yeah.

Phone Staffer Caller: So just in case the estimator will going to give you the confirmation. Do you have any email confirmation email? Yeah, you could do you could do my name Rob Redacted, jr. (redacted).

Lead: OK, Rob Redacted, jr. OK, so I think it’s pretty much everything here. So the phone number would be (redacted). Right. The one that you got.

Phone Staffer Caller: OK, so, yeah, just to confirm once again, this is only a virtual appointment. The estimator we’re going to be contacting you from 11 a.m. to 1 p.m. This would only take 10 to 15 minutes, though. And just to make sure you will be the one who are going to be talking to them. Right. That’s correct.

Lead: OK, thank you so much, Robert. Have a good one. All right. You too. Thank you. Bye. Thank you.