Type:
Lead Grade: A
Name: Ivan (redacted)
Phone Number: (redacted)
Email Address: (redacted)
Address: (redacted)
City:
Intro:
Power washing lead in (Nevada). At Phone Staffer, we specialize in cold calling for leads and home service lead generation to help contractors win more exterior cleaning jobs. In this transcript, we connected with a homeowner in Nevada to offer a free pre-estimate for exterior power washing of a two-story home, including a brick walkway, with the option for an on-site visit or a virtual assessment. The goal was to secure an appointment and gather property details, with a virtual pre-estimate arranged for the next afternoon. This is a power washing lead, but would also work well for roofing companies in Nevada. Below is the redacted information from the call to protect individual privacy.
Ai Transcript:
Lead: Hello? This is Luke. Yeah, this is Luke. Who’s this?
Phone Staffer Caller: Hi, sir. This is Ivan and I’m calling from (redacted). How are you today?
Lead: I am good. You’re calling from Powerwashing? Yes, sir. (redacted). Got it. What’s going on? Yeah, we’ll be in your neighborhood in Nevada. I started researching Powerwashing and we’re offering free estimates while we’re in the area. I was wondering if you’d be interested. Our estimator will drop by for a few minutes and get a free to give a quick estimate. Do you guys do exterior houses?
Phone Staffer Caller: Yes, sir. We’re doing exterior Powerwashing.
Lead: Okay. If I’ve got a two-story house and it’s tall, can you guys get up to the second story? Do you guys have ladders and equipment to get up there?
Phone Staffer Caller: Yes, sir. You could? We have a bucket truck as well. That’s it. So that would be a two-story home. You probably had a full exterior? Just the front of the house that faces the street.
Lead: Okay. Aside from that one, sir, any sidings, a driveway? Probably, well, maybe some brick that I have in the front of my house. There’s like a brick walkway.
Phone Staffer Caller: Okay. That would be really amazing though. So there’s a brick walkway. And by the way, Luke, if you don’t mind me asking, sir, when was the last time you had your home Powerwashed?
Lead: I don’t think I’ve ever had it Powerwashed. What was that? You haven’t Powerwashed your home since then? How old is your house, though, if you don’t mind me asking?
Phone Staffer Caller: It’s about 20 years old, but I’ve only had it for three years.
Lead: Okay. Do you guys charge hourly or just per project? How does it work?
Phone Staffer Caller: Usually, sir, going with the charges, it would be our estimator providing that information.
Lead: Okay. And how much does it cost to get it Powerwashed?
Phone Staffer Caller: It’s about $1,000.
Lead: Okay. And do you guys charge hourly or just per project? How does it work? Usually, sir, going with the charges, it would be our estimator providing that information. So we’re just the one who just set up an appointment. And usually, we had a lot of going on promotions as well that we can definitely check on.
Lead: Yeah. But just to verify, your last name is Christy? It is, yeah.
Phone Staffer Caller: Okay.
Lead: And the phone number is (redacted), right? That’s correct.
Phone Staffer Caller: And just to verify, Luke, the address is (redacted). Yeah, that’s my old house. I’ve got a new one.
Lead: Okay. Do you have the new address as well? That’s still in Nevada, right?
Phone Staffer Caller: It is, yeah.
Lead: Okay. May I have the address, please?
Phone Staffer Caller: Yeah, my new address is (redacted).
Lead: (redacted). Okay, let me check here. (redacted). (redacted), right?
Phone Staffer Caller: Yep.
Lead: Okay, thank you very much, (redacted).
Phone Staffer Caller: Now, for this appointment though, may I have your best email address so that we can send all this information?
Lead: Yeah, my email is (redacted).
Phone Staffer Caller: That’s really amazing. Give me a minute. Let me get a new computer. I’m checking everything right now. Can I get a minute, please?
Lead: Okay.
Phone Staffer Caller: By the way, Luke, if you don’t mind me asking though, have you tried power washing with professionals before?
Lead: No, I’ve never. I’ve done it myself, but I’ve never hired someone to do it.
Phone Staffer Caller: Okay. Oh, you’ve done it yourself. Okay, how often do you do a power wash, though?
Lead: In my backyard, maybe once a year. Once a year, okay. Not exactly a bad one. And are you the one who will be assisting our estimator once they go and visit the address?
Phone Staffer Caller: Yeah.
Lead: Do I have to be home for them to give me a minute?
Phone Staffer Caller: Yeah. If you’re not around, though, you can have at least as well a virtual assistment. Let me go ahead and fully notate everything here so that they can definitely pass by to check and they can definitely provide it to you virtually. But let me go ahead and check everything, okay?
Lead: Okay.
Phone Staffer Caller: Okay. And notatorial as well, Luke, you will be notified prior going to the address. Luke, if you don’t mind me asking, sir, are you available on Tuesday? That would be in the tent. But we only have an afternoon schedule. Are you talking about tomorrow, Tuesday?
Lead: Yeah, tomorrow, Tuesday.
Phone Staffer Caller: 1 to 3 and we also have 3 to 5. If it’s virtual, I can make it happen. Virtual? Okay. I can take note of that one if you prefer virtual, though. So that would be the appropriate 1 to 3 in the afternoon or 3 to 5? 3 to 5 p.m. would be great.
Lead: And sir, we will be contacting you in the afternoon and they will provide you the pre-estimation of that one, okay? That will be virtually.
Phone Staffer Caller: Okay. And you will be calling your phone number.
Lead: That’s (redacted). It’s (redacted).
Phone Staffer Caller: Sorry, (redacted), I mean.
Lead: Oh, (redacted). Okay. (redacted). Yeah, I was just talking to my wife yesterday. We wanted to…
Phone Staffer Caller: Oh, go ahead. Yes, sir. So, that would be (redacted). We’ll be the one to contact you tomorrow. That would be 3 to 5 in the afternoon, okay?
Lead: Okay, cool. Oh, this is really amazing. So, that’s between 3 to 5 in the afternoon. And the virtual appointment, that would be tomorrow, 3 to 5 in the afternoon. That would be Tuesday, that’s at the time, of course, for pre-powerwashing estimate. At your address, that would be the new address and (redacted), that’s in (redacted), (redacted), (redacted), right? Yep.
Lead: So, we really appreciate it again for your time, and we look forward to helping restore and replace your homes here, okay? Have a great day.
Phone Staffer Caller: Okay. Thank you very much.
Lead: Thank you very much.
Phone Staffer Caller: You’re welcome, sir.
Lead: All right, bye now.