Type:
Lead Grade: A
Name: Ashley (redacted)
Phone Number: (redacted)
Email Address: (redacted)
Address: (redacted)
City:
Intro:
Phone Staffer specializes in cold calling for leads and home service lead generation, delivering outbound marketing for home service companies to get more leads. In this transcript, we reached out to a homeowner in (location of transcript) to generate a power washing lead and discuss a pre-estimate for the exterior of the home—siding, patio, driveway, and a screened-in porch—and to schedule an estimator visit. The lead indicated interest in receiving an estimate and potentially scheduling service later in the spring. This is a power washing lead, but would also work well for roofing companies in (location of transcript). If you’re looking to improve your home service lead generation or implement outbound efforts to get more leads for your company, this example demonstrates how cold calling for leads can drive booked estimates, with redacted details to protect privacy.
Ai Transcript:
Phone Staffer Caller: Hello, is this Ashley? Pardon? Is this Ashley? Uh, yeah. May I ask who’s calling? Yes, I’m here with (redacted) so we’ll be doing some Powerwashing work at 8 o’clock.
Lead: I’m sorry, I cannot understand what you’re saying. You sound very muffled and I’m in my car. Sorry, is this better? Yes. Yeah, we’ll be doing some Powerwashing work at 8 o’clock. I’d like to check if we’re going to be interested with a pre-estimate. That will be for the exterior of your house, patio, driveway.
Lead: Uh, sure. You guys can give us an estimate. I don’t know if we’ll be interested or not, but I’ll take an estimate.
Phone Staffer Caller: Great. Okay. Okay, so I’d like to know because we have a schedule which is on Friday that will be on the 13th, March 13th. We have a schedule daytime between 9 to 12. We also have lunchtime at 12 to 1.30 and in the afternoon between 1.30 to 4.30. Which is your available schedule, preferred schedule? This is just to give us an estimate, right? Not to do the actual Powerwashing? Yes, every estimate, that is correct. You’ll be speaking with an estimator about it.
Lead: Okay. The morning is probably the best.
Phone Staffer Caller: Okay, so Ashley, just to confirm, that is on Friday, March 13th, and the morning is at 9 to 10.30 a.m.? Actually, you know what? I actually just remembered I have a thing then. What was the later time? The latest time?
Lead: Okay, we do have on Wednesday, that will be on March 18th. And what time there? We have a schedule 12 to 1.30, 1.30 to 3 and 3 to 4.30. Let’s do the 12 to 1.30 is fine on Wednesday.
Phone Staffer Caller: Okay, great. So let me just take note of that. That will be on Wednesday, March 18th. So the time will be 3 to 4.30, right?
Lead: Sure. Oh, in the afternoon, right? Okay. Yeah, that’s fine. 3 to 4.30 is fine. Can you actually do it this Friday? Do you have the 3 to 4.30? Friday, March 13th? Yeah. We have a 3 to 4.30 p.m.
Phone Staffer Caller: Okay, let’s do it Friday instead of next Wednesday. That works a little better for me.
Lead: Oh, I see. Okay, let me just take note of that. That will be on Friday, March 13th. And just to confirm, so the schedule is Friday, March 13th, 3 to 4.30 p.m. Okay, and let me just ask you, when was the last time you had your house power washed? It’s been a few years, honestly. And if we do decide to get it power washed, we would probably want to get it power washed later in the spring so we get rid of all the pollen, too. Just FYI.
Lead: Okay, so you had your house power washed a few years ago, and if you are going to decide to power wash, it’s going to be later in the spring and also to get rid of the pollen, right? Yeah.
Lead: From what? Sorry? Don’t worry about it.
Phone Staffer Caller: Okay. All right. So also, what specific area of the house needs power washing? Is it the patio, driveway, garage?
Lead: Yeah, I would say the patio, screened-in porch, and just like the siding of the house.
Phone Staffer Caller: Okay, so that would be patio. And the other one is screening porch?
Lead: Yeah, the screened-in porch. Screened-in porch.
Phone Staffer Caller: Okay. And the siding of the house, right?
Lead: Yeah.
Phone Staffer Caller: Okay. So Ashley, the first and last name that you have here is Ashley Redacted, right?
Lead: Yeah, that’s correct.
Phone Staffer Caller: And your number is ending in (redacted), correct?
Lead: Yes, that’s correct.
Phone Staffer Caller: Full address is at (redacted), and that will be (redacted) for the zip code, right?
Lead: Yeah.
Phone Staffer Caller: And do you have an email address where we can send the confirmation to?
Lead: Sure.
Phone Staffer Caller: (redacted)
Lead: All right. So just to confirm, that will be on Friday, March 13th, your schedule, at 3 to 4, 30 p.m., and the estimator will contact you 15 to 30 minutes prior to the schedule. So you’ll be the one assisting the estimator, right?
Phone Staffer Caller: That’s correct.
Lead: Okay. So I think I got all what I need. Ashley, thank you so much for your time. Okay?
Lead: Okay. Have a good one.
Phone Staffer Caller: You too. Thank you.