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Cold Calling

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Type: Power Washing
Lead Grade: A
Name: Thomas (redacted)
Phone Number: (redacted)
Email Address: (redacted)
Address: (redacted)
City: Atlanta

Intro:

Cold Calling for leads in Atlanta, GA. At Phone Staffer, we specialize in home service lead generation through outbound cold calls to homeowners. In this transcript, we contacted a homeowner in Atlanta, GA to offer a free exterior power washing estimate for areas such as the driveway, siding, gutters, and roof. The lead expressed interest specifically in gutters and agreed to have an estimator visit for a future date. This is a power washing lead, but would also work well for roofing companies in Atlanta, GA. If you’re looking to improve your home service lead generation or need outbound strategies to get more leads, this example shows how cold calling for leads can drive interest and bookings. Below is the redacted information from the call to protect individual privacy.

Ai Transcript:

Phone Staffer Caller: Hello, is this Thomas?

Lead: Hi Sherry, good afternoon. This is Lynn by the way with (redacted). How are you today?

Phone Staffer Caller: Alright. That’s great to hear. Yeah, I’m just reaching out by the way because our team will be working on (redacted) starting next week. So I was wondering if we could also give you a free estimate for exterior power washing.

Lead: Exterior… I didn’t understand you.

Phone Staffer Caller: Oh, sorry. We will be in the area in (redacted) this week or next week. So we would like to offer you a free estimate or free culture for power washing the exterior part of the house, like your driveway, the siding or the roofing gutters.

Lead: You said free? Free estimate only.

Phone Staffer Caller: Okay, that’s how it only goes. Sorry, I didn’t catch you. Only goes… Just the driveway only. So you would like to have the estimate for the driveway only? Correct me if I’m wrong.

Lead: The driveway don’t need washing. What about the gutters? Do you have an estimate for the gutters?

Phone Staffer Caller: The what part first? Sorry, your voice is very muffled. My apologies. What part of the house? The gutters up there where the roof is.

Lead: Okay. Yeah, the gutters also in the roof, we do provide estimate and we power wash also those areas. The siding, the roof, the gutters, the driveway, your walkway or the deck and patio. What other areas would you like to have an estimate for?

Lead: The gutters.

Phone Staffer Caller: So just gutters? Yes.

Lead: How large is your property? If you don’t mind me asking. So I can take note of that.

Phone Staffer Caller: Oh, I really can’t explain. I haven’t seen the blueprint for so long. I can’t explain.

Lead: Oh, it’s all right. But you’ve mentioned you haven’t had it cleaned for or power wash for so long, right? How many years? The gutters have never been washed.

Phone Staffer Caller: Never been washed. Okay.

Lead: My mother may have had it washed before, but she no longer with us, so I don’t know. But I know since we’ve been here, it hasn’t been washed. It’s a basement, so the gutters in the back is higher than the front. So the front is higher than the back. Okay. We’ll take note of that.

Phone Staffer Caller: So just the gutters. Let me quickly confirm. Will you be available this week or next week? We will be there tomorrow between 6 and 5. What time? Would you be available tomorrow between 3 to 5, sir? Will you be the one assisting the estimator? Yeah, I’ll be there tomorrow from 3 to 5. 3 to 5 p.m.

Lead: All righty. And you are still in (redacted). Is that right?

Phone Staffer Caller: That’s right.

Lead: Okay. And I’m speaking with Mr. Thomas, Thomas Redacted, correct? Yeah, Junior, uh-huh.

Phone Staffer Caller: Thank you, Thomas. Is the best number to contact you the one I’m calling right now, ending in (redacted)? Is this the best number?

Lead: It’s the best number.

Phone Staffer Caller: All righty. We’ll take note of that.

Lead: One last question. Do you happen to have an e-mail address where we can send the appointment confirmation and also additional details of our company? I have a Gmail. I have a Gmail. Yeah? I’m ready whenever you are.

Phone Staffer Caller: King Redacted, K-I-N-G N-E-L-S-O-N, (redacted). Thank you. Did you mention King for your last name, K-I-N-G, and then Nelson, N-E-L-S-O-N? Yes. Is that right? Yes. Okay. And then number (redacted). Okay. That’s right.

Lead: All right. So I will send this over. Sorry, I will send this over to our estimator. He will be calling you before the appointment, so please keep your line open. Again, your appointment will be tomorrow between 3 to 5 in the afternoon. Okay? All right. Sounds great. All right. Thank you so much for your time, Thomas. Okay. We’ll see you tomorrow, sir. All right. Have a great day. Bye. Bye.