Type: Power Washing
Lead Grade: C
Name: Rees (redacted)
Phone Number: (redacted)
Email Address: (redacted)
Address: (redacted)
City: Raleigh
Intro:
At Phone Staffer, we specialize in home service lead generation through cold calling techniques. In this Raleigh, NC transcript, we reached out to a homeowner to discuss power washing services, and the conversation progressed to a virtual exterior estimate with a morning appointment window booked. To protect privacy, identifying details like names, addresses, and contact information are redacted in this post. This example demonstrates how a power washing lead can be generated through targeted outbound outreach.
This is a power washing lead, but the same approach would work well for roofing companies in Raleigh, NC. It highlights the effectiveness of outbound for leads and cold calling for leads for home service companies, including methods like home service outbound lead generation and getting more leads for your business. If you’re looking to improve your own lead generation strategy, this real-world transcript offers a practical, privacy-conscious blueprint.
Ai Transcript:
Phone Staffer Caller: Hello Monica? Hello? Oh hi, is this Monica Redacted?
Lead: No, this is her husband.
Phone Staffer Caller: Oh hi, Paul here with (redacted). We have not spoken before and this is a cold call for Powerwashing. You may have 30 seconds of your time to see if I can help and if not you won’t hear from me again. Would it sound fair?
Lead: Yeah, well uhm are you talking about Powerwashing the house?
Phone Staffer Caller: Yeah, exactly. Because we will be in the area this week and working in a few of the neighbor’s properties in (redacted) in Raleigh, North Carolina.
Phone Staffer Caller: So starting Wednesday next week we will be there until Friday. So we have morning and afternoon schedule. So are you available next week?
Lead: Uhm, I don’t know if we are because I got to work on everything. I’ll give you our time slot here.
Phone Staffer Caller: So from Wednesday we have 12 to 1.30, 1.30 to 3, 3 to 4.30. How much was the charge though?
Lead: Oh wow, that’s a good question. Well it depends on the size, like the ballpark. Usually the estimator will be the one to give you the details. But if ever, during our conversation through email, we can send you the details so that you’ll know the cost before making a decision.
Phone Staffer Caller: Oh, send me an email and I’ll call you all back.
Lead: Oh well, what’s your email address by the way? It’s (redacted)
Lead: So Monica Redacted? (redacted) How do you spell Lynne? (redacted)
Phone Staffer Caller: Thank you. Well before we can send this email, since you know we have an appointment schedule, instead of in person we can do a virtual. Which means to say we will call you instead of an in person visit. And that way you’ll know the cost before making a decision since you’re busy out there.
Lead: Alright.
Phone Staffer Caller: How about in the morning? Can we call like 9 to 10.30 in the morning?
Lead: Yeah, that’ll be good.
Phone Staffer Caller: Awesome. And if you don’t mind, which part of the house would you like to do the estimate through virtual appointment?
Lead: I don’t know yet because I got to talk to my wife because I don’t know, I don’t be home like that. I be at work so she would know more.
Phone Staffer Caller: So your wife will be available there on that day?
Lead: Yeah.
Phone Staffer Caller: Is it possible if we can do it in person instead of virtual? I mean if it’s okay with you?
Lead: Nah, because my wife, I’d rather her do virtual.
Phone Staffer Caller: Okay, virtual. And when was the last time the house been power washed?
Lead: I really don’t know.
Phone Staffer Caller: Okay. Well since you don’t know which part of the house, would you like the whole exterior? I mean just an advice if it’s okay with you. The whole exterior, the driveway, the sidings, the fan.
Lead: Yeah, I would like to know how much it cost though. If you want, I can note here the whole exterior. Would that be okay?
Phone Staffer Caller: Alright.
Phone Staffer Caller: And may I know who am I speaking with?
Lead: Reese.
Phone Staffer Caller: Reese. And you are the husband of Monica and also are you the decision maker?
Lead: Yeah.
Phone Staffer Caller: Awesome. Thank you. The phone number I see here is (redacted).
Lead: Yes.
Phone Staffer Caller: Public address (redacted) Raleigh, North Carolina 27610.
Lead: Please let her know that our estimator will call on that day and make sure to be at that property during that time of 9 to 10.30am.
Phone Staffer Caller: Okay.
Phone Staffer Caller: On Friday, March 20. Also do you have any backup date aside from this for virtual?
Lead: No.
Phone Staffer Caller: Okay. So I’ll note here we will estimate the whole exterior.
Lead: Okay.
Phone Staffer Caller: And if ever the estimation will be there. I’m saying just put it as the front because I don’t think we need the whole thing.
Lead: Oh, the front only?
Phone Staffer Caller: Yeah.
Lead: Oh, here. So I’ll note here the front and also we will send you through email at (redacted). So just the front side of the house.
Phone Staffer Caller: Okay. So I’ll make a note on this.
Lead: Okay.
Phone Staffer Caller: So Reese is the decision maker. I’ll book this up for you right now. Friday, March 20 from 9 to 10.30am. And this is through a virtual appointment.
Lead: Okay.
Phone Staffer Caller: Alright. I’ll book this up for you right now. You all have a great day. Stay safe. My name is Paul. And take care always. Have a good one. Bye bye.
Lead: Alright. Bye bye.