Type: Power Washing
Lead Grade: A
Name: Orenthal (redacted)
Phone Number: (redacted)
Email Address: (redacted)
Address: (redacted)
City: Morrisville
Intro:
Cold calling for leads in Morrisville, NC. At Phone Staffer, we specialize in home service lead generation through cold calling and outbound marketing for service companies. This transcript documents a cold-call outreach to a homeowner in Morrisville, NC, offering a free power washing estimate and proposing a virtual appointment to discuss the entire house and driveway. The lead showed interest in power washing and set a date for the virtual estimate, with options to consider roofing-related services as well. This is a power washing lead, but would also work well for roofing companies in Morrisville, NC. If you’re looking to get more leads for your home service company, outbound marketing, or cold calling for leads, this example demonstrates how outbound efforts can drive scheduled estimates. Below is the redacted information from the call to protect privacy.
Ai Transcript:
Lead: Hi, is this Orenthal?
Lead: Yes.
Phone Staffer Caller: Hi, this is Richard and we haven’t spoken before, sir, and this is actually a cold call from (redacted). We are going to be working there at (redacted) this week and next week. So I would like to ask if we could drop by and give you a free estimate for Powerwashing.
Lead: My father-in-law normally does it for us. Oh, maybe we can help them with the roof or upper portion of your house. So no contract deal so you can weigh in your option after the estimate is done.
Lead: Yeah, you want to stop by if I’m home. Are you home Monday, March 16th?
Phone Staffer Caller: No, it depends on what time. Would you like to do it morning or afternoon? Which time are you available, sir?
Lead: After 5.30.
Lead: After 5.30 and that’s your schedule from Monday to Friday?
Phone Staffer Caller: Yes.
Lead: Oh, I see and no one’s at home to meet with their estimator aside from you? My wife might be home but she’s really working. She has a tight schedule also.
Phone Staffer Caller: Okay, if you want, we can also do a virtual appointment so that no one needs to be at home. The estimator will just give you a call for the estimate. So the estimate will be done over the phone.
Lead: Is this for Powerwashing the house?
Phone Staffer Caller: Yeah, this is for the estimate for now, sir. So the estimator will give you the estimate or the code.
Lead: What company is this?
Phone Staffer Caller: (redacted) sir.
Lead: (redacted) Powerwashing? Yes sir.
Phone Staffer Caller: Alright, so our phone call is going to happen between 3 and 5, sir on Monday.
Lead: Okay, we can try that. Because I’m a tech, right now I’m in between calls so you got lucky to get me. So we’ll see, I’ll try to answer.
Lead: Okay, by the way sir, address is (redacted). Thank you.
Lead: Where is your company based out of?
Phone Staffer Caller: We have an office there at Morrisville, sir. So we’ve been in the business for over 30 years already. And we are usually 2 to 3 times faster than our competition. So it’s a no-contract deal. You can weigh in your option after the estimate has been given to you.
Lead: Okay. So you can weigh in your option after the estimate has been given to you. Okay.
Phone Staffer Caller: Alright, and the best contact number, sir, is the one you’re using right now which ends at (redacted), right?
Lead: Right.
Phone Staffer Caller: Alright, and I’m trying to rental (redacted), is that correct?
Lead: Yes.
Phone Staffer Caller: Alright, and yes, what part of the house would you like to have estimated, sir?
Lead: Well, if you want to power wash the house, it should be the whole house, right?
Lead: Alright, how about the driveway or the sidewalk maybe? Just the whole house? No, that’s fine. The whole house, alright.
Lead: I have a power wash myself. I normally do this myself, but we’ll see.
Phone Staffer Caller: Okay, thank you, sir. And is there a valid email address, sir, where we can send the confirmation to plus our company details, sir?
Lead: Give me a second. I’m trying to figure out which email.
Lead: Take your time.
Lead: I tried (redacted) at yahoo.com. So it’s spelled as M-A-C-O-R-E-N at yahoo.com, is that correct?
Phone Staffer Caller: Yes. Thank you.
Lead: And did you remember when was the last time you had the house power washed? Was it a year ago or two years ago maybe?
Lead: About a year and a half ago. A year plus something like that? Am I correct?
Lead: Yes.
Phone Staffer Caller: And you said that you’re the one who cleaned it, right? It should only take 10 to 15 minutes of your time.
Lead: Okay.
Phone Staffer Caller: Alright, thank you, sir. So yeah, we’re all set for the virtual appointment here March 16th. Thank you, sir.
Lead: So yeah, we’re all set for the virtual appointment here March 16th between 3… I mean sorry, March 23rd, sir. March 23rd between 3 and 5 in the afternoon. Good to go.
Lead: Wait, you said March 6th, 23rd? March 23rd, sir, sorry. March 23rd.
Lead: March 23rd. I don’t know why I said 16th. March 23rd, sir, Monday.
Phone Staffer Caller: Okay. March 16th, sir, March 16th between 3 and 5. Yeah, I don’t know why I skipped the 16th. We’re all set for March 16th, 3 and 5 in the afternoon, sir. Good to go.
Phone Staffer Caller: Alright, cool.
Lead: Alright, thank you. Have a good one. Okay, bye.
Lead: Bye.