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Type: Power Washing
Lead Grade: B
Name: Michael (redacted)
Phone Number: (redacted)
Email Address: (redacted)
Address: (redacted)
City: Collierville

Intro:

Phone Staffer specializes in home service lead generation and outbound marketing through cold calling. In this transcript, we cold-called a homeowner in Collierville, TN to generate a power washing lead and offer a no-cost, no-obligation exterior cleaning estimate. The estimator was set to visit on a Friday between 10:30 am and 12:00 noon to discuss options for power washing the whole house. All identifying details have been redacted to protect privacy.

This is a power washing lead, but would also work well for roofing companies in Collierville, TN. If you’re looking to improve your home service lead generation, or need help with outbound efforts to get more leads for your company, this example highlights how cold calling for leads can drive new business in a real-world setting. Below is the redacted information from the call to protect individual privacy.

Ai Transcript:

Phone Staffer Caller: Michael? Yes? Hi Michael, good afternoon. I am Rika. We’re from (redacted). We will be giving free estimates okay for pressure washing houses in Collierville in your area next week okay till the end of March. And I was only wondering okay if our estimator can stop by next Friday the 20th okay between 10-30am for you to get your free coat as well. 10-15 minutes only. Alright? No, no, no, no, no, no, no, no, no.

Lead: Yes? No, not at the time. This is not a service yet okay and you don’t have to make any decision right after getting the coat. Okay that’s the thing that’s why I told you it’s a no commitment visit and I meant no cost as well. Okay for you to have an idea how much will it cost for a professional finish for power washing any area you want. Okay if you have plans of doing it maybe in two to three months from now it’s fine. At least you got the estimate with you. Okay so can they stop by then on Friday with 10-30am to 12-noon works for you? Huh? At 10-30am to 12-noon. Yeah they can stop by. Okay perfect. And just to confirm your full name is Michael (redacted) right? Yes. Is this the best phone number where the estimator can reach out to you this (redacted) in the end the one that I’m calling right now sir? Yes. Okay and the property you got is the (redacted) right? Yes. Okay perfect and Michael what part of your property would you like to have a free estimate with? Do you want the whole house? Do you want the driveway? The whole house. Okay and can you remember when was the last time you had your whole house power wash? Is it two years ago? No it’s been a while. It doesn’t look bad. I’m just telling you it doesn’t look bad. Okay so can you remember is it three years ago, four years ago? No it’s been longer. And can you remember then if you hired someone to do the service for you then or do you power wash your house by yourself? No I had somebody to do it for me. Okay and Michael one last thing I needed to hear is your email address for us to send a confirmation of your appointment then. (redacted) Okay so again I didn’t get that. It’s Kim, K-I-M-J? No it’s (redacted). Alright (redacted). Okay so anyway Mike I have all the information I needed to hear. Just wait for their arrival again on the 20th. That will be Friday between 10.30 to 12 noon okay? And no worry they’ll message you before they arrive just to make sure that you’re ready to assist them alright? Alright. Okay bye bye. Have a good one.