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Cold Calling

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Type: Power Washing
Lead Grade: A
Name: Wendy (redacted)
Phone Number: (redacted)
Email Address: (redacted)
Address: (redacted)
City: White Plains

Intro:

Phone Staffer specializes in home service lead generation through cold calling for leads and outbound marketing for home service companies. In this transcript, we reached out to a homeowner in White Plains, NY to generate a power washing lead and to book a free, no-obligation estimate for exterior cleaning, including a deck and a mossy cement walkway.

The appointment was scheduled for the 24th, between 10 a.m. and 12 noon, with the estimator set to follow up prior to arrival. This is a power washing lead, but would also work well for roofing companies in White Plains, NY. All personal names, addresses, and contact details have been redacted to protect privacy. If you’re looking to get more leads for a home service company or to expand outbound efforts, this example shows how cold calling for leads can translate into booked estimates.

Ai Transcript:

Phone Staffer Caller: Hello, Wendy? Who’s calling?
Phone Staffer Caller: Hi Wendy, good afternoon. I am Rika. We’re from (redacted). We want to let you know ma’am that we will be there in your area in White Plains. We will be giving free no obligation estimates for pressure washing. Okay, no commitment, no obligation, no cost. Uh-huh. Okay.
Lead: What do you power wash? What do you pressure wash? Pouses or do you do decks?
Phone Staffer Caller: Yes, we do any area and exterior.
Lead: Okay, we do everything. So, okay. All right, when are you going to be here? When are you going to be in your neighborhood?
Phone Staffer Caller: We will be there in the 24th. That will be Tuesday between 10 a.m. to 12 noon. Can we stop by then? On the 24th?
Lead: Yes, that will be Tuesday. Yeah, that’s fine.
Phone Staffer Caller: Okay, perfect.
Lead: And Wendy, just to confirm, you are Wendy Redacted, right?
Phone Staffer Caller: Yes. Is this the best phone number ma’am where the estimator can reach out to you? This is (redacted) and you are at (redacted) in White Plains, New York with a zip code of (redacted).
Lead: And you’re mentioning deck, right? So, is this the area you want to have an estimate with?
Phone Staffer Caller: Yes, this is the deck. I have a deck and I have a cement walkway that’s full of moss and things. So, it’s not the house.
Lead: Okay. May I ask when was the last time you power washed this area? Is it a year ago, two years ago? Maybe three years ago.
Phone Staffer Caller: Okay. And did you hire someone to do the service for you or did you just clean it by yourself?
Lead: I cleaned it by myself.
Phone Staffer Caller: Okay, got you there.
Lead: And one last thing I needed here, Wendy, is your email address for us to send a confirmation of your appointment on the 24th.
Phone Staffer Caller: Okay.
Lead: Okay, can I have it?
Phone Staffer Caller: Yeah, (redacted).
Lead: Okay, just to confirm if I got it right, it’s (redacted). Did I got it right?
Phone Staffer Caller: Yes. Yes.
Lead: Okay, perfect. So, I have all the information I needed here. Just wait for the arrival of our estimator again on the 24th. That will be Tuesday between 10 a.m. to 12 noon.
Phone Staffer Caller: No worry, Wendy, they’ll message you before they arrive just to make sure that you’re ready and everything was set up to assist them. All right?
Lead: Yep.
Phone Staffer Caller: Thank you.
Lead: Okay, thank you so much for the appointment.
Phone Staffer Caller: Okay, have a good one. Bye-bye.
Lead: Thank you. You too. Bye.