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Cold Calling

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Type: Power Washing
Lead Grade: A
Name: Todd (redacted)
Phone Number: (redacted)
Email Address: (redacted)
Address: (redacted)
City: Mamaroneck

Intro:

(Cold Calling for leads) in (Mamaroneck, NY). At Phone Staffer, we specialize in generating leads for home service companies through outbound cold calling techniques. In this transcript, we reached out to a homeowner in Mamaroneck to offer a free estimate for power washing the exterior of the house. The homeowner expressed interest and booked an appointment for the estimator. This is a power washing lead, but would also work well for roofing companies in New York.

The below lead information is redacted to protect privacy. If you’re looking to improve your home service lead generation or outbound marketing to get more leads for your company, this example demonstrates how cold calling for leads can pay off.

Ai Transcript:

Lead: Hello, is this Todd?
Phone Staffer Caller: Yes. Hi Todd, this is Lynn with (redacted).
Lead: Sir, how are you today?
Lead: I’m sorry, who are you with?
Phone Staffer Caller: I’m calling with (redacted) or Pressurewashing.
Phone Staffer Caller: We will be working on a sheltered place this week and next week.
Phone Staffer Caller: I was wondering if we could also give you a free estimate for powerwashing the exterior of the house.
Lead: Yeah, why not?
Lead: Would you be available this week or next week?
Phone Staffer Caller: We will be working starting tomorrow until next week.
Phone Staffer Caller: Tomorrow we have availability between 10 to 12, 12 to 2 and 2 to 4.
Lead: Which time suits you best?
Lead: 10 to whatever.
Lead: 10 to 12?
Lead: Yeah.
Phone Staffer Caller: What are the possible areas, sir, that you wanted to have an estimate for?
Phone Staffer Caller: Is it your siding, your driveway, roof or gutters?
Lead: Just the outside of the building.
Lead: Outside.
Phone Staffer Caller: Do you still remember when was the last time you had it cleaned or powerwashed?
Lead: I can’t even remember.
Phone Staffer Caller: Oh, okay, but do you usually clean it by yourself or hire a professional powerwasher also?
Lead: I’ve never actually gotten it done.
Phone Staffer Caller: I see, okay. Yeah, it’s right. I will take note of that.
Phone Staffer Caller: Just to quickly confirm, you’re still on (redacted) in Mermarneck, New York at (redacted) for zip code, correct?
Lead: Yes.
Lead: Okay, and I’m speaking with Mr. Todd Redacted.
Lead: Have I pronounced your last name correctly, sir?
Lead: Yes, you did.
Lead: Okay, thank you so much. Sorry about that.
Phone Staffer Caller: We will be calling you before the appointment.
Phone Staffer Caller: Is the phone number I’m calling right now ending in (redacted) the best number to contact you?
Lead: Yes.
Phone Staffer Caller: Perfect.
Lead: And what would be the best email to send the appointment confirmation?
Lead: You know, I don’t need you to send me an email. You just called me at home, so I’ll just come down.
Phone Staffer Caller: Yeah, sure.
Phone Staffer Caller: What about we send you a text message? It will also include information about our company.
Lead: Would it be okay if the number I’m calling right now is a mobile phone number?
Lead: Yes.
Phone Staffer Caller: Okay, we’ll take note of that.
Phone Staffer Caller: Yeah, so tomorrow is your appointment, March 17, between 10 to 12. Please keep your line open so our estimator can, you know, reach out to you before the appointment.
Lead: All right, that’s everything I need for now. Thank you so much for your help, sir, or for your time today, Todd.
Lead: All right, have a great day.
Lead: What company is it? Oh, (redacted).
Lead: Where are you located? We have a branch in Stanford.
Phone Staffer Caller: Okay, great.
Lead: Thank you.
Phone Staffer Caller: All right, thank you, and have a great day.
Lead: Bye now.