Type: Power Washing
Lead Grade: C
Name: Lillie (redacted)
Phone Number: (redacted)
Email Address: (redacted)
Address: (redacted)
City: Raleigh
Intro:
Phone Staffer specializes in home service lead generation through outbound cold calling. In this transcript, we connected with a homeowner in Raleigh, NC to generate a power washing lead and book a free exterior cleaning estimate. The caller explained the no-obligation price estimate over the phone, discussed cleaning the house exterior (siding and driveway), and arranged a quick callback with an estimator. This is a power washing lead, but it would also work well for roofing companies in Raleigh, NC looking to grow their client base through outbound lead generation or home service lead generation. If you’re aiming to get more leads for your home service company or expand your outbound marketing, this example demonstrates how cold calling for leads can drive booked appointments. Note: private details have been redacted to protect privacy.
Ai Transcript:
Prospect: Hello, this is Lillie (redacted).
Phone Staffer Caller: This is Rochelle from (redcated). How are you?
Prospect: This is who from where?
Phone Staffer Caller: Oh, sorry. My name is Rose and I’m with (redcated).
Phone Staffer Caller: We are just switching out because we’ll be working around Rally this week.
Phone Staffer Caller: If you’d like us to stop by to provide you AC estimates for exterior power washing.
Phone Staffer Caller: Tomorrow, I will not.
Phone Staffer Caller: No, no.
Phone Staffer Caller: How about Friday or next week?
Phone Staffer Caller: What are your rates normally?
Prospect: So, usually it starts from a hundred dollars, but for us to provide you an accurate estimate as possible.
Phone Staffer Caller: We would love to send one of our estimator at the area.
Prospect: Don’t worry, Lillie. It’s completely free. No obligations, no commitments at all.
Prospect: Anytime that you’re available, you would love to drop by.
Phone Staffer Caller: They need to walk around the house?
Prospect: Yes, of course.
Phone Staffer Caller: So, are you available this Friday or next week?
Prospect: I have a tight, tight schedule during the daytime.
Phone Staffer Caller: Oh, okay.
Prospect: And you’re not going to be able to walk around the house because I have a dog in the backyard.
Prospect: I see. I totally understand that, Lillie. But will there be somebody in the area who can assist the estimator or which part of the exterior would you like to, would you like us to give you an estimate? Is it for the whole exterior, including the back or just the sidings of the house or the driveway?
Prospect: Just the house and probably the house all around.
Phone Staffer Caller: All right. I see.
Prospect: And what time are you available on Friday, Lillie?
Prospect: I’m not available on Friday. I’m not available on Friday.
Phone Staffer Caller: Okay. That’s what I’m trying to tell you. I don’t have a time frame during the daytime is what I’m telling you.
Prospect: Okay. I see. Because you work. Is that correct?
Prospect: Yeah.
Phone Staffer Caller: Okay. So, how about this? If there is nobody who can assist the estimator during daytime, what we can do is just to get you scheduled for a quick call back from our estimator.
Phone Staffer Caller: Would you like to do it on your lunchtime between 12 and 1.30 p.m. on Friday? Where? This Friday. I mean, next Monday on the 23rd. Are you available on Monday between 12 and 1.30?
Prospect: It’s just a 10-minute phone call, Lillie. And our estimator will discuss everything over the phone and we’ll give you an estimate over the phone as well.
Prospect: I’d love to, by the way.
Phone Staffer Caller: Okay. It’s good for you.
Phone Staffer Caller: Okay. So, that sounds like a plan. 23rd, Monday, between 12 and 1.30.
Prospect: And you’re still at (redacted) in Raleigh, North Carolina. Is that correct?
Prospect: Mm-hmm.
Phone Staffer Caller: Okay.
Prospect: And last name is (redacted), right?
Prospect: Yes.
Phone Staffer Caller: All right.
Prospect: And the best contact number is (redacted), correct?
Prospect: Yes.
Phone Staffer Caller: And one last question, Lillie. What is the best email address where we can send you the estimate or the details and the quote in writing and the confirmation of the callback or the virtual appointment?
Prospect: (redacted)
Phone Staffer Caller: Lillie (redacted). Okay. (redacted) at Gmail? Wait, I heard it right?
Prospect: (redacted)
Phone Staffer Caller: Okay. I think I got everything that I needed here for us to get you scheduled for the free estimate. And again, this will be an over-the-phone price estimate. No commitments, no obligations at all, Lillie. All right?
Prospect: Mm-hmm.
Prospect: Thank you. Thank you so much for answering the call.