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Cold Calling

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Type: Power Washing
Lead Grade: B
Name: Lovie (redacted)
Phone Number: (redacted)
Email Address: (redacted)
Address: (redacted)
City: Memphis

Intro:

Phone Staffer specializes in (Cold Calling for leads) and home service lead generation through outbound strategies. In this transcript, we reached out to a homeowner in Memphis, TN to offer a free exterior power washing estimate. The conversation indicated interest in cleaning exterior surfaces such as brick siding, and a morning slot was scheduled for an on-site estimate. This is a power washing lead, but would also work well for roofing companies in Memphis, TN as part of an outbound for leads strategy. If you’re looking to improve your home service lead generation or need help with outbound efforts to get more leads for your company, this example demonstrates how cold calling for leads can generate qualified appointments. Below is the redacted information from the call to protect privacy.

Ai Transcript:

Phone Staffer Caller: Hello? Hello? Hi, is that Lovie? Calling. Oh hi, this is Kate. I’m with (redacted). How are you doing?

Prospect: You who?

Phone Staffer Caller: I’m with (redacted) from a Powerwashing company. Yeah. Actually Lovie, I am just reaching out quickly. Sorry to bother you. We will be doing a few houses in Greenridge Cove and nearby area for Powerwashing. We are just checking if you are open for a free estimate in any part of your exterior for Powerwashing.

Prospect: Oh, we are okay.

Phone Staffer Caller: Oh, actually we will be there on Sunday. Are you by an… Oh, I’m sorry. You’ve been… No, we’ll be there Sunday. I’ll be there on Tuesday. Oh, perfect. Yeah. Again, this is just only an estimate for Powerwashing, ma’am. No commitment at all. So, can we swing by on Tuesday? That’ll be fine. March 24. Is it okay to visit you in the morning or afternoon? Morning is fine.

Prospect: Morning.

Phone Staffer Caller: Morning. So, can we do like between 9am to 10.30am? Correct. Perfect. So, that will be Tuesday, 24th of March. Which area of your house, Lovie, would you like to have an estimate?

Prospect: Yeah, I’ll do… What are you doing? Bricks, wood, or what? We do all. We do bricks. We do wood. We do any part of your exterior.

Phone Staffer Caller: Oh, so you’re in that area. That’s why you called us? Yes, and we are providing a free estimate for the nearby houses. Oh. Well, I’ll do that. Which area of your house would you like to have an estimate? Is it for your driveway, house siding, roof, gutters?

Prospect: Well, you’re probably going to have to make up your mind when you get there. Oh, I’m sorry. Is it for your full house exterior? What do you usually clean, by any chance?

Phone Staffer Caller: Well, normally, bricks, and we’re doing… Brick siding. Got it here. And just to confirm, Lovie, your last name is (redacted), right? Correct.

Prospect: Correct.

Phone Staffer Caller: And would this be the best callback number for you? The one that ends with (redacted)? Correct.

Prospect: Perfect.

Phone Staffer Caller: And just to confirm your address, Lovie, it’s (redacted). Yeah, will you be doing a neighbor’s too? Yes, and we will be providing a free estimate as well. And as I’ve checked here, we have a schedule like Monday as well. Oh, okay. Okay. So you will be the one who will assist our project manager, right, to check your brick siding? Correct. Correct. Perfect. And just to confirm, ma’am, we will be sending you an appointment confirmation. What will be the best email address where we can send it to? I have been using one lately. Oh, but can we send you a text message instead to your phone number? We’ll just send a text. Okay, perfect. And, Lovie, just to ask, when was the last time that you cleaned your siding, the bricks on your house, siding? It’s been a while. I see. I got it. Just to confirm, ma’am, this will be for the house siding, the needs of brick, right? Correct.

Phone Staffer Caller: Okay. So, Lovie, that will be Tuesday, March 24, between 9 a.m. to 10.30 a.m., a free estimate from our project manager, okay?

Prospect: All right.

Phone Staffer Caller: Okay. Thank you so much. Have a great one and take care, Lovie, okay?

Prospect: Okay.

Phone Staffer Caller: Bye-bye.

Prospect: Bye-bye.

Phone Staffer Caller: Bye-bye.

Prospect: Bye-bye.