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Cold Calling

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Type: Power Washing
Lead Grade: C
Name: Jeffrey (redacted)
Phone Number: (redacted)
Email Address: (redacted)
Address: (redacted)
City: 50 Louvain St

Intro:

At Phone Staffer, we specialize in home service lead generation and outbound marketing for service businesses through cold calling. In this transcript, we reached out to a homeowner in Fairfield, CT to offer a free exterior power washing estimate. The call covered scheduling an estimator visit to assess the house exterior and back porch, gathering contact details, and confirming the preferred contact method. This is a power washing lead, but would also work well for roofing companies in Fairfield, CT. This example demonstrates practical cold calling for leads and how outbound for leads can convert conversations into booked appointments, making it a solid reference for anyone aiming to get more leads for a home service company. If you’re looking to boost your home service lead generation, or to expand outbound marketing to generate more leads for your business, this call illustrates effective lead qualification and appointment setting. Below is the redacted information from the call to protect privacy.

Ai Transcript:

Prospect: Hi, is this Jeffrey? Yeah, this is Jeffrey.

Phone Staffer Caller: Hi Jeffrey, my name is Angel. I’m with (redacted) and we are calling you because our team is going to be there in your area in Fairfield. So while we are in the area we would like to offer free estimates or free code for power washing the exterior of your house.

Prospect: Oh really? Yeah, my house is actually quite dirty with all the snow and like that stuff.

Phone Staffer Caller: How much are your services?

Prospect: Yeah, so as much as I would love to provide that my estimator can can give you that information because he needs to check it actually depends.

Phone Staffer Caller: Yeah, yeah.

Phone Staffer Caller: If you want I can have him drop by on Thursday.

Phone Staffer Caller: I can be available on Thursday in between 3 to 4 p.m.

Prospect: Yeah that’s good.

Prospect: Do you need my address?

Prospect: I would just like to confirm few details here on my end.

Prospect: Is the address that it’s in (redacted)?

Prospect: Can I cut (redacted)?

Prospect: Yeah, yeah that’s my address.

Prospect: Okay thank you so much.

Prospect: And your first and last name is Jeffrey Redacted?

Phone Staffer Caller: Yep.

Prospect: Thank you.

Phone Staffer Caller: And this is the best contact number to give you a call—the one ending in (redacted)?

Prospect: Um this is actually my wife’s phone that I’m using.

Phone Staffer Caller: Oh sorry.

Prospect: But the thing is I would rather prefer that you call my house. So if you want to write it down. What is the number?

Prospect: (redacted)

Phone Staffer Caller: All right so that’s (redacted).

Prospect: Yeah.

Phone Staffer Caller: All right thank you so much.

Phone Staffer Caller: And also I would just like to to confirm or I would just like to know which or what is the email address where we can send the confirmation to as well as the information of our company if ever you wanted to look us up.

Prospect: All right so my email is going to be Jeffrey (redacted).

Phone Staffer Caller: All right just to verify that’s Jeffrey (redacted).

Prospect: Yeah.

Phone Staffer Caller: Okay thank you.

Phone Staffer Caller: And which part of the property would you want to be estimated for power washing? Is it the whole house exterior or are there any specifics?

Prospect: So we have a deer problem and a lot of them deer like to do their mating behind like my house where the porch is so I was wondering maybe you guys could do that.

Prospect: The porch at the back okay?

Prospect: Yeah yeah but like it has like I want to be the entire porch the back of the porch and like can you guys do under the porch and I clean that out is that service you guys provide?

Phone Staffer Caller: For that you can ask the estimator if they can do it because he needs to see the the property first if they they’re able to do it or not so I can promise you anything.

Prospect: Yeah but I’ll just put it here that you were you were asking that okay.

Phone Staffer Caller: Okay thank you.

Phone Staffer Caller: Okay so just the back porch or are there any other parts of the house that you want to be?

Prospect: That’s good I’ll see how you guys do and I’ll call I’ll give you guys a call back if I like it you know I may want to get a whole house done but I just want to see how everything’s done first.

Phone Staffer Caller: Sure sure no worries.

Phone Staffer Caller: Okay and I would just like to to know when was the last time you cleaned the back porch or you power wash the back porch?

Prospect: I don’t think I have.

Prospect: Okay so this is gonna be the first time if ever.

Prospect: Yeah yeah it’s getting bad bad.

Prospect: Wives talking about it.

Prospect: Yeah we’re gonna get that done.

Prospect: All right and yeah I would just like to know you’re gonna be the one to assess my estimator once he dropped by on the 26th.

Prospect: It may be me it may be the wife maybe the kid he’s always out with his stupid friends.

Prospect: But may I have the name of your wife just so the estimator can give him or address him address her properly.

Phone Staffer Caller: What happened?

Prospect: I’m sorry what’s the name?

Prospect: What’s the name of who my wife?

Prospect: Yes yes.

Prospect: Oh her name is Samantha.

Prospect: Samantha.

Prospect: Yeah but she might she might she didn’t really like going by Samantha so just she might want to go by Sam so I’d be safe with just Sam.

Prospect: Okay just Sam.

Prospect: Thank you.

Prospect: Yeah also if you guys need me there just like do you guys can you guys give me a date when he’ll drop by or can we work out a date or something?

Prospect: I’m sorry? Can we work out a day where I’m free and you guys can drop by or is this just random?

Phone Staffer Caller: Yeah the 26th you said you’re gonna be okay with that or do you have any other days where you think it’s better?

Prospect: Oh oh yeah that’s it.

Prospect: I’m sorry. Swept my mind completely. Sorry about that.

Prospect: Yeah that’s a good thing.

Prospect: So that’s gonna be on Thursday March 26th in between 3 to 4 p.m.?

Prospect: Yep that’s good I’ll be there.

Phone Staffer Caller: Okay.

Phone Staffer Caller: I’ll make you guys some cookies some cookies.

Prospect: Thank you.

Prospect: Yeah thank you so much Jeffrey.

Phone Staffer Caller: So expect my estimator to be there on Thursday that’s going to be the 26th of March in between 3 to 4 p.m. and please keep your lines open if ever that my estimator needed to call you and do check the email for any confirmation okay?

Prospect: And I have to check my email you said?

Phone Staffer Caller: Yes for the confirmation and also we have the information of our company there if ever you wanted to look us up.

Prospect: All right. Thank you so much Jeffrey. You have a great day.

Phone Staffer Caller: Thanks. Bye.