Type: Power Washing
Lead Grade: B
Name: Renata (redacted)
Phone Number: (redacted)
Email Address: (redacted)
Address: (redacted)
City: Saint Louis
Intro:
Phone Staffer specializes in cold calling for leads and home service lead generation. In Saint Louis, MO, we cold called homeowners to generate leads for home service companies, and the transcript below documents a real-world example: a caller offered a free exterior power washing estimate and helped schedule an appointment after confirming availability. The lead expressed interest in power washing, with the conversation focusing on exterior siding and driveway cleaning. This is a power washing lead, but would also work well for roofing companies in Saint Louis, MO as a practical demonstration of outbound lead generation for home services. If you’re looking to improve your home service lead generation or expand outbound marketing to get more leads for your company, this example offers a helpful blueprint. Below is the redacted information from the call to protect individual privacy.
Ai Transcript:
Phone Staffer Caller: Hello? Yes? Oh hi there, is this Renata? Yes. Good morning Renata, I’m Glenn with (redcated) by the way. I was just reaching out to offer you a free estimate for exterior powerwashing. We’ll be at (redacted) starting next week. I was just checking if you might be interested. Yes, I would love a quote. Oh yes, that would be awesome. Let me check here. One moment please. I’ll just check my calendar real quick. What days do you think you might be available next week ma’am? We start going there on Monday. I can be available at what time? Let me just see. Okay. Great. What about Monday between 9 and 10.30 a.m.? No, I will not be available. I can be available Wednesday. Oh, awesome. Let me see here. April the 1st. Would you prefer the afternoon? Do you have anything on Friday? This Friday? Oh, this Friday. I believe that we’re fully booked this Friday. Next Friday. How about on the 3rd of April? Yeah, I think. No, that’s kind of tough. No, Wednesday the 1st would be the ideal one. Okay, awesome. So how about Wednesday the 1st of April in the afternoon between 2 and 3.30? No, I’m booked. Okay. In the morning? In the morning, yes. Okay. Let me see here. It just takes 10 to 15 minutes. I believe most of the time it just usually takes 10 minutes for the appointment. How about 9.30 and 11 a.m.? No, I have 8.30 or 9. Okay, awesome. That’s the earliest we have. We have between 8 and 9.30 a.m. Is that okay? Sorry, no. I have to drop off my daughter at school. Oh, that’s okay. Actually, I can specifically add in my notes here that you’re available after 8.30. Is that okay? I can be available at 9. Okay, let me see here. But at 9.30 I need to leave the house. So it’s 9 to 9.30, my window. Okay, let me just see. 9 to 9.30. Okay. Well, we don’t really have any specific time slots between 9 to 9.30, but here’s what. We do have between 8 and 9.30, but I can specify in my notes here to my project manager that you’d prefer between 9 and 9.30 since you’re not going to be available at your house after that. But again, of course, we’re going to contact you prior to the appointment to confirm everything, and my project manager, Steve, will be the one calling you. And yeah, so I’ll just put here the 8 to 9.30 a.m. But again, I’ll specify in my notes, and hopefully both of you will have availability between these hours. Okay? Okay. Thank you. Awesome. So what are the areas you’d like us to take a look at? Outside. Outside, like the exterior sightings, driveway? Yeah. Sightings and driveway. Yeah. Okay. And when was the last time you had your house power washed, or these areas? Last year. Last year. All right. Thank you so much. I’ll just confirm your contact information, Renata. Is this the best phone number to reach you? This one ending at (redacted)? Yes. Okay. Awesome. And I see your last name here is, sorry if I butcher the pronunciation, is it Redacted? Yes. Thank you. And for the address, I see you live here at (redacted)? Yes. Okay. And Renata, I’d love to send you an email about our company’s information, as well as the confirmation for the appointment. Do you have the best email address I can send it to? It’s my full name, Renata Redacted, number one, at (redacted). All right. Renata Redacted, that’s R-E-N-A-T-A, and your last name Redacted, the number one, at (redacted). Yes. Okay. Awesome. Thank you so much for confirming that. So, yeah, I believe that we’re all set here. Just make sure to keep your lines open, ma’am, because our project manager will contact you prior to the appointment to confirm everything, as well as your availability. Keep your eyes open for that call. And, yeah, can I confirm one more thing? Will you be the one to assist my project manager during the appointment? Yes. Okay. Thank you so much, Renata. So, yeah, if you don’t have any questions for me, I can totally let you go now, and I really appreciate your time. You have a wonderful day. Thank you. Bye-bye. Bye-bye.
Prospect: Hello? Yes? Oh hi there, is this Renata? Yes. Good morning Renata, I’m Glenn with (redcated) by the way. I was just reaching out to offer you a free estimate for exterior powerwashing. We’ll be at (redacted) starting next week. I was just checking if you might be interested. Yes, I would love a quote. Oh yes, that would be awesome. Let me check here. One moment please. I’ll just check my calendar real quick. What days do you think you might be available next week ma’am? We start going there on Monday. I can be available at what time? Let me just see. Okay. Great. What about Monday between 9 and 10.30 a.m.? No, I will not be available. I can be available Wednesday. Oh, awesome. Let me see here. April the 1st. Would you prefer the afternoon? Do you have anything on Friday? This Friday? Oh, this Friday. I believe that we’re fully booked this Friday. Next Friday. How about on the 3rd of April? Yeah, I think. No, that’s kind of tough. No, Wednesday the 1st would be the ideal one. Okay, awesome. So how about Wednesday the 1st of April in the afternoon between 2 and 3.30? No, I’m booked. Okay. In the morning? In the morning, yes. Okay. Let me see here. It just takes 10 to 15 minutes. I believe most of the time it just usually takes 10 minutes for the appointment. How about 9.30 and 11 a.m.? No, I have 8.30 or 9. Okay, awesome. That’s the earliest we have. We have between 8 and 9.30 a.m. Is that okay? Sorry, no. I have to drop off my daughter at school. Oh, that’s okay. Actually, I can specifically add in my notes here that you’re available after 8.30. Is that okay? I can be available at 9. Okay, let me see here. But at 9.30 I need to leave the house. So it’s 9 to 9.30, my window. Okay, let me just see. 9 to 9.30. Okay. Well, we don’t really have any specific time slots between 9 to 9.30, but here’s what. We do have between 8 and 9.30, but I can specify in my notes here to my project manager that you’d prefer between 9 and 9.30 since you’re not going to be available at your house after that. But again, of course, we’re going to contact you prior to the appointment to confirm everything, and my project manager, Steve, will be the one calling you. And yeah, so I’ll just put here the 8 to 9.30 a.m. But again, I’ll specify in my notes, and hopefully both of you will have availability between these hours. Okay? Okay. Thank you. Awesome. So what are the areas you’d like us to take a look at? Outside. Outside, like the exterior sightings, driveway? Yeah. Sightings and driveway. Yeah. Okay. And when was the last time you had your house power washed, or these areas? Last year. Last year. All right. Thank you so much. I’ll just confirm your contact information, Renata. Is this the best phone number to reach you? This one ending at (redacted)? Yes. Okay. Awesome. And I see your last name here is, sorry if I butcher the pronunciation, is it Redacted? Yes. Thank you. And for the address, I see you live here at (redacted)? Yes. Okay. And Renata, I’d love to send you an email about our company’s information, as well as the confirmation for the appointment. Do you have the best email address I can send it to? It’s my full name, Renata Redacted, number one, at (redacted). At (redacted). All right. Renata Redacted, that’s R-E-N-A-T-A, and your last name Redacted, the number one, at (redacted). Yes. Okay. Awesome. Thank you so much for confirming that. So, yeah, I believe that we’re all set here. Just make sure to keep your lines open, ma’am, because our project manager will contact you prior to the appointment to confirm everything, as well as your availability. Keep your eyes open for that call. And, yeah, can I confirm one more thing? Will you be the one to assist my project manager during the appointment? Yes. Okay. Thank you so much, Renata. So, yeah, if you don’t have any questions for me, I can totally let you go now, and I really appreciate your time. You have a wonderful day. Thank you. Bye-bye. Bye-bye.