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Cold Calling

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Type: Power Washing
Lead Grade: A
Name: Keith (redacted)
Phone Number: (redacted)
Email Address: (redacted)
Address: (redacted)
City: Simpsonville

Intro:

Phone Staffer specializes in Cold Calling for leads and Home service lead generation to help home service companies win more appointments through outbound outreach. In this transcript, a Cold Calling for leads approach was used in (Simpsonville, SC) to reach a homeowner and offer a free exterior power washing estimate for the siding and other exterior surfaces.

The homeowner showed interest and booked a walkthrough for a Monday between 12:00 PM and 2:00 PM, with the scope discussed as cleaning the sidings and back of the house. All identifying details are redacted to protect privacy. This is a power washing lead, but would also work well for roofing companies in (Simpsonville, SC).

Ai Transcript:

Phone Staffer Caller: Hello, is this Keith Redacted?
Prospect: Yeah, this is Keith Redacted.
Phone Staffer Caller: Hi Keith, good morning. This is Rochelle with (redacted). How are you?
Prospect: I’m doing good, how are you?
Phone Staffer Caller: Doing good as well Keith, I appreciate you for asking.
Phone Staffer Caller: I’m just reaching out because we’ll be working around Simpsonville next week.
Phone Staffer Caller: We’re just checking if you would like us to drop by to provide you with a free estimate for Powerwashing the exterior parts of your house.
Prospect: Uhhh, yeah, free estimate, that would be good, yeah.
Phone Staffer Caller: That sounds like a plan Keith.
Prospect: Hold on, let me check our calendar for the next week.
Phone Staffer Caller: We are available Monday till Friday from 10am until 4pm.
Phone Staffer Caller: What day and time is the best for you Keith?
Prospect: For next week, I would say anytime between 11am and 1pm.
Prospect: 11am and 1pm.
Phone Staffer Caller: Can we do it Monday between 12pm and 2pm?
Prospect: Will that work?
Phone Staffer Caller: Yeah, that works.
Phone Staffer Caller: Alright, Monday the 30th of March between 12pm and 2pm.
Phone Staffer Caller: I’m just wondering which part of the house would you like us to provide you with a free quote?
Prospect: Is it for the whole exterior or just certain parts of the exterior?
Prospect: I guess the side and the back.
Prospect: The sidings and the back, okay, I got it.
Phone Staffer Caller: Sidings of the house and the back.
Phone Staffer Caller: You are still at (redacted) in Simpsonville, South Carolina.
Prospect: Yes.
Phone Staffer Caller: And the best contact number to reach you at is (redacted)?
Prospect: Yes.
Phone Staffer Caller: And by the way Keith, how often do you power wash the property?
Prospect: Do you do it every year, every 6 months?
Prospect: I haven’t done it yet.
Phone Staffer Caller: Oh, okay, I see.
Phone Staffer Caller: So if ever this is going to be the first time that you’re going to get your house cleaned, is that right?
Prospect: Correct.
Phone Staffer Caller: Okay, I’ll take note of it.
Phone Staffer Caller: And one last question, Keith. What’s the best email address where we can send you all the details of the quote and the confirmation?
Prospect: (redacted)
Phone Staffer Caller: Okay, at (redacted).
Prospect: So it’s Keith and then E and then your last name at (redacted).
Phone Staffer Caller: Did I heard it right?
Prospect: Yes.
Phone Staffer Caller: Okay.
Phone Staffer Caller: I think I got everything that I needed here for us to get you scheduled for the quick walkthrough on Monday, 30th of March between 12 and 2 p.m.
Prospect: You will be receiving an email, a call, or a text.
Phone Staffer Caller: It’s just a friendly reminder for the appointment.
Phone Staffer Caller: Remember, it’s completely free, no commitments, no obligations at all.
Phone Staffer Caller: All right?
Prospect: Sounds good.
Prospect: Thank you.
Phone Staffer Caller: All right.
Prospect: Thank you so much for picking up the call, Keith. I really appreciate it and hope you have a wonderful day.
Phone Staffer Caller: All right.
Prospect: You too.
Phone Staffer Caller: All right.
Prospect: Bye-bye.
Phone Staffer Caller: Bye-bye.