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Cold Calling

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Type:
Lead Grade: A
Name: Robert (redacted)
Phone Number: (redacted)
Email Address: (redacted)
Address: (redacted)
City:

Intro:

Phone Staffer specializes in cold calling for leads and home service lead generation through outbound marketing to help service companies get more business. In this transcript, we reached out to a homeowner in (location of transcript) to offer a free exterior power washing estimate. The homeowner requested quotes for both the front and rear of the house, and the appointment was scheduled for March 30th between 5:00 PM and 7:00 PM. The estimator will call first before arriving, and private details have been redacted to protect privacy. This is a power washing lead, but would also work well for roofing companies in (location). If you’re looking to improve your home service lead generation or outbound efforts to get more leads for your company, this example demonstrates how cold calling for leads can produce qualified opportunities.

Ai Transcript:

Phone Staffer Caller: Hello. Hello.
Prospect: Hi, is that Robert? This is Robert.
Phone Staffer Caller: Hi Robert, good morning. This is Kate with (redacted). How are you doing?
Prospect: You say you’re with what? Great to hear.
Phone Staffer Caller: Yeah, I’m calling from (redacted) from a power washing company. And I am just sorry. Go ahead.
Prospect: A power washing company. Yes, sir.
Phone Staffer Caller: And this is just a quick call. Sorry to bother you just reaching out to ask because she will be working in (redacted) next week on words. Just wondering if you guys are open for a free estimate in any part of your house exterior for power washing.
Prospect: I don’t know. When are you guys going to be coming by?
Phone Staffer Caller: Yeah, actually, as I’ve checked here, our team will be in your area starting next week, Tuesday. What will be the best available time for you? Just 10 to 15 minutes of your time.
Prospect: Sure. And again, a free estimate only. Yeah, we get off of work at 3 o’clock. So somewhere around 3.30 would be the best time. But I don’t know if you’ll be in there around then.
Phone Staffer Caller: Oh, yeah, actually, as I’ve checked here, we have available up until 7pm. So we have here for you. Is it okay to weekdays or weekends, sir? Because we have here. Any day, Monday through Friday.
Prospect: Monday through Friday.
Phone Staffer Caller: How about I’m sorry, as I’ve checked here, we have on Sunday this week, which is the night. Are you available?
Prospect: I don’t think so. Sunday, we’re gonna be out of town.
Phone Staffer Caller: Oh, I got it. So can we do like Monday? Or when will you be coming back?
Prospect: Monday is fine. Can we do like between 5pm to 7pm? Or is it good for you?
Phone Staffer Caller: You say two hours, five to seven or between?
Prospect: Between five to seven.
Phone Staffer Caller: Yeah, that’s fine.
Phone Staffer Caller: Okay, so March 30th, that will be just give me a sec here.
Prospect: Okay, five to 7pm.
Phone Staffer Caller: And Robert, your last name is (redacted). Did I pronounce it correctly?
Prospect: Yes.
Phone Staffer Caller: Oh, sorry, (redacted). Okay, got it here.
Prospect: And which area of your house would you like to have an estimate, sir?
Prospect: The front. Just the front area? Well, I mean, probably the front and the rear, but I don’t know, depends on how much it is.
Phone Staffer Caller: Okay, got it. So again, sir, will be front and the rear. So you can check the quotation as well for both areas. So this will be the best callback number for you, sir. Our estimator will call you first before arriving. This is the best number, yep.
Prospect: So this will be the best callback number for you, sir. Our estimator will call you first before arriving. This is the best number, yep.
Phone Staffer Caller: Perfect. Just to confirm, your full address will be at (redacted). Got it here.
Prospect: So this is where we will be sending an appointment confirmation and along with our information, company’s information, what will be the best email address where we can send it to?
Phone Staffer Caller: (redacted)
Prospect: So that would be (redacted). Yep. Got it here.
Phone Staffer Caller: So sir, just to ask, by any chance, if you still remember, sorry, when was the last time that you do power wash or clean these areas for the front and rear part of your house?
Prospect: Last summer.
Phone Staffer Caller: Last summer. Got it. So yeah, sir, I got it here. Your appointment schedule confirmed, sir. You will be receiving an email confirmation as well. Just to confirm, sir, you will be the one who will assist our estimator on March 30th between 5 p.m. to 7 p.m., right?
Prospect: Yep.
Phone Staffer Caller: Okay, got it here. Thank you so much for your time, Robert. Have a great one to you. Goodbye. Thank you. Bye.