Type:
Lead Grade: A
Name: Dorothy (redacted)
Phone Number: (redacted)
Email Address: (redacted)
Address: (redacted)
City:
Intro:
Phone Staffer specializes in home service lead generation and outbound cold calling to help service providers grow their client base. In this transcript, we cold called a homeowner in San Antonio, TX to offer a free exterior power washing estimate. The conversation focused on scheduling a no-pressure, no-obligation on-site assessment for power washing of the home exterior, as well as surrounding areas like sidewalks, patios, and driveways. This is a power washing lead, but would also work well for roofing companies in San Antonio, TX.
The call illustrates how effective cold calling for leads can be for home services and how outbound lead generation can drive booked appointments for power washing and related exterior cleaning services. For privacy, the lead details are redacted; below is the redacted information from the call to protect individual privacy.
Ai Transcript:
Phone Staffer Caller: Hi, good afternoon. Am I speaking with Dorothy (redacted)? You are. Oh, hi ma’am. Good afternoon by the way. I hope that you are doing fine today. So, my name is Mark and I am from (redacted). And I’m just only calling because our estimator will be helping some homeowners providing a free estimate for an exterior power washing that’s going to be an in-per-crist starting next week up until the month of April. So, I’m just only wondering since it’s going to be in the area and they are currently providing a free estimate or a code, would that be fine if they can swing by at least 10 to 15 minutes? Don’t worry, this is totally free estimate. No obligation and no contract.
Prospect: And who is the company? Yeah, we’re from (redacted). We do provide an estimate for power washing services like a clean the house exterior or to power wash the house exterior itself. So, no pressure for this and no contract once again. And it will not take much of your time. So, don’t worry. And what days are you all going to be here? I’ll go ahead and check the available day that we have here from our estimator. Give me a second or two. I think they’re going to be or the available date that they do have that’s going to be on April. Let me check. Wednesday, April 8th. They do have morning and afternoon. For the earliest time for morning, 8.30am to 10.30am. They do have also 10.30am to 12.30pm. And for the afternoon, we have 2.30pm to 4.30pm. That’s going to be April 8th, Wednesday. And also, they do have Thursday, April 9th, same time. Okay.
Phone Staffer: And what do you need just to look at the house or what is it that you need to do the estimate?
Prospect: That’s actually a good question. Well, actually, they’re going to be dropping by to make sure that there will be someone in the area to assist them so that they can be able to give you an estimate. For example, how much will be it cost if ever that you’re planning to power west of the specific area. And, yeah. And once again, I’ll tell you that it will not take much of your time. So, they’re just going to be dropping by to check the area that you wanted to get a code and that’s it. Okay.
Phone Staffer: Would it be okay if…
Prospect: Yeah, you’re… I’m sorry. That’s fine. Yeah, that’s fine. April 8th would work for you or would you like Thursday, April 9th? The 8th would be fine in the afternoon. April 8th, let me take note of that. 2.30pm to 4.30pm, correct? Yeah, that’s fine. Got it. Thank you so much. I’ll go ahead and check first the thing that I need here. Give me a minute or two. What area, by the way, ma’am, would you like to get an estimate for power washing that will be of benefit to you? The sidewalk, the patio, and the driveway. Sidewalk, patio, and driveway. And when was the last time you did power washing? It’s been a while. My husband usually does it, but it’s been a while. Oh, and also the exterior, down at the bottom of the, like by the slab of the house. Slab? On two sides. On two sides. Just to make sure that I got it correctly, by the way, ma’am. So, that would be sidewalk, the patio, driveway, and the slab of the house. The two sides correct? Yes, two sides of the house. Just down at the bottom. Two sides down at the bottom. Two sides. Let me take a note of that. Two sides down at the bottom. Okay, got it. And you mentioned to me that your husband only did power washing to the area, right? Not a professional one. Oh, we’ve had it done professionally, too, but the last time it was done was he did it. We have a power wash. Like last year? I don’t remember when it was. All right, that’s totally fine. Don’t worry. Well, to make sure that we have the correct information for the reference of our estimator, your name is Dorothy San Martin, correct? It’s Dottie, uh-huh. Dottie, got it. And also your phone number where they can give you a call, ma’am, prior in dropping by would be ending in 0620, right? Correct, correct. Thank you. Complete address you have here, 13939, Ambercrest, San Antonio, Texas, 78249? Correct. Thank you. And also, we will be sending some sort of information about our company and this appointment confirmation. What will be the best email address where we can send it to? DottieSanMartin at gmail.com. I’m sorry, Dottie as D-O-R-O-T-H-Y? No, D-O-T-T-I-E. D-O-T-T-I-E. So that’s going to be D for Delta, O for Oscar, T for Tom, T for Tom, then I-E, correct? Uh-huh. Then SanMartin at gmail.com? Yes. All right. So make sure, ma’am, that we have your name correctly. I’m sorry, so your name is Dottie, not Dorothy? Yes, I’m curious where you got my name. Well, actually, it’s on a public record. And as mentioned to you earlier, that our estimator will be there. So that’s why we’re actually calling you as well to check if you might going to be open to get an estimate. Yes. All right. So your correct name is Dottie? It’s D-O-T-T-I-E? Yes. My legal name on my legal records is Dorothy, but I go by Dottie. Got it. Take note of that. And are you the one who will going to assist our estimator on Wednesday early? I am. Got it. Thank you so much. And if you would like to ask more information about power washing, feel free to ask that one to our estimator, okay? I will do that. All right. I will not take much of your time. I know that you’re busy today, but I really appreciate your time with me. So you do have a blessed day. Thank you as well. You’re welcome. Bye-bye. Bye-bye.