Type: Power Washing
Lead Grade: A
Name: Dorothy (redacted)
Phone Number: (redacted)
Email Address: (redacted)
Address: (redacted)
City: San Antonio
Intro:
Phone Staffer specializes in home service lead generation through cold calling and outbound outreach. In this transcript, we reached a homeowner in San Antonio, TX to generate a free exterior power washing estimate. The caller arranged an appointment for April 8th and outlined a no-obligation estimate for power washing the house exterior plus the sidewalk, patio, driveway, and slab. The homeowner was informed that information and appointment details would be emailed, with private details redacted to protect privacy. This is a power washing lead, but would also work well for roofing companies in San Antonio, TX. If you’re looking to get more leads for your home service company, this example demonstrates effective cold calling for leads and outbound marketing for home service companies.
Ai Transcript:
Phone Staffer Caller: Hi, good afternoon. Am I speaking with Dorothy? You are.
Prospect: Oh hi ma’am, good afternoon by the way. I hope that you are doing fine today.
Phone Staffer Caller: So my name is Mark and I am from (redacted) and I’m just only calling because our estimator will be helping some homeowners providing a free estimate for an exterior powerwashing that’s going to be on the 8th of August starting next week up until the month of April.
Prospect: So I’m just only wondering since they are going to be in the area and they are currently providing a free estimate or a code, would that be fine if they can swing by at least 10 to 15 minutes?
Phone Staffer Caller: Don’t worry, this is totally free estimate, no obligation and no contract.
Prospect: And who is the company? Yeah, we’re from (redacted). We do provide an estimate for powerwashing services like a clean the house exterior or to powerwash the house exterior itself. So no pressure for this and no contract once again and it will not take much of your time so don’t worry.
Phone Staffer Caller: And what days are you all going to be here? I’ll go ahead and check the available day that we have here from our estimator. Give me a second or two.
Prospect: I think they’re going to be or the available date that they do have that’s going to be on April. Let me check. Wednesday, April 8th, they do have morning and afternoon. For the earliest time for morning from 8.30am to 10.30am, they do have also 10.30am to 12.30pm and for the afternoon we have 2.30pm to 4.30pm. That’s going to be on April 8th, Wednesday. And also they do have Thursday, April 9th, same time.
Phone Staffer Caller: Okay, and what do you need just to look at the house or what is it that you need to do the estimate?
Prospect: That’s actually a good question. Well, actually they’re going to be dropping by to make sure that there will be someone in the area to assist them so that they can be able to give you an estimate. For example, how much will be it cost if ever that you’re planning to powerwash that specific area. And, yeah. And once again as I mentioned to you that it will not take much of your time. So they’re just going to be dropping by to check the area that you wanted to get a coat and that’s it.
Phone Staffer Caller: Okay. Would it be okay if… I’m sorry. That’s fine.
Prospect: Yeah, that’s fine. April 8th would work for you or would you like Thursday, April 9th? The 8th would be fine in the afternoon.
Phone Staffer Caller: April 8th. Let me take note of that. 2.30pm to 4.30pm, correct?
Prospect: Yeah, that’s fine.
Phone Staffer Caller: Got it. Thank you so much. I’ll go ahead and check first the thing that I need here. Give me a minute or two.
Prospect: What area, by the way, ma’am, would you like to get an estimate for powerwashing? The sidewalk, the patio, and the driveway.
Phone Staffer Caller: Sidewalk, patio, and driveway.
Prospect: And when was the last time you did powerwashing? It’s been a while. My husband usually does it, but it’s been a while.
Phone Staffer Caller: Oh, and also the exterior, down at the bottom, like by the slab of the house. Slab. On two sides. On two sides. Just to make sure that I got it correctly, by the way, ma’am. So that would be sidewalk, the patio, driveway, and the slab of the house. The two sides, correct? Yes, two sides of the house. Just down at the bottom. Two sides down at the bottom. Two sides. Let me take note of that. Two sides down at the bottom. Okay, got it.
Prospect: And you mentioned to me that your husband only did powerwashing to the area, right? Not a professional one.
Phone Staffer Caller: Oh, we’ve had it done professionally, too, but the last time it was done was he did it. We have a powerwashing. Like last year? I don’t remember when it was.
Prospect: That’s totally fine. Don’t worry.
Phone Staffer Caller: Well, to make sure that we have the correct information for the reference of our estimator, your name is Dorothy Redacted, correct?
Prospect: It’s Dottie, uh-huh.
Phone Staffer Caller: Dottie, got it.
Prospect: And also your phone number where they can give you a call, ma’am, prior to dropping by would be ending in (redacted), right?
Phone Staffer Caller: Correct.
Prospect: Complete address you have here, (redacted)? Correct.
Phone Staffer Caller: Got it. Thank you. And also, we will be sending some sort of information about our company and this appointment confirmation. What will be the best email address where we can send it to? (redacted)
Prospect: (redacted).
Phone Staffer Caller: I’m sorry, Dottie as D-O-R-O-T-H-Y? No, D-O-T-T-I-E. D-O-T-T-I-E. So that’s going to be D for Delta, O for Oscar, T for Tom, T for Tom, then I-E, correct? Uh-huh. Then SanMartin at gmail.com? Yes.
Prospect: All right. So make sure, ma’am, that we have your name correctly. I’m sorry, so your name is Dottie, not Dorothy? Yes.
Prospect: I’m curious where you got my name. Well, actually, it’s on a public record, and as mentioned to you earlier, that our estimator will be there, so that’s why we’re actually calling you as well to check if you might be open to get an estimate. Yes.
Phone Staffer Caller: All right. So your correct name is Dottie? It’s D-O-T-T-I-E? Yes. My legal name on my legal records is Dorothy, but I go by Dottie. Got it. Take note of that.
Prospect: And are you the one who will be going to assist our estimator on Wednesdays? I am.
Phone Staffer Caller: Got it. Thank you so much.
Prospect: And if you would like to ask more information about power washing, feel free to ask that one to our estimator, okay?
Phone Staffer Caller: I will do that.
Prospect: All right. I will not take much of your time. I know that you’re busy today, but I really appreciate your time with me. So you do have a blessed day.
Phone Staffer Caller: Thank you as well.
Prospect: You’re welcome.
Phone Staffer Caller: Bye-bye.
Prospect: Bye-bye.