Type:
Lead Grade: B
Name: Courtney (redacted)
Phone Number: (redacted)
Email Address: (redacted)
Address: (redacted)
City:
Intro:
Phone Staffer specializes in home service lead generation and outbound marketing for service companies through cold calling. In this transcript, we reached a homeowner in (location of transcript) to offer a free 10-minute exterior power washing estimate. The homeowner expressed interest, with the wife acting as the decision-maker, and a follow-up window was discussed to schedule the estimate.
This example demonstrates how cold calling for leads can generate qualified power washing leads and how outbound marketing for home service companies can translate to other trades, including roofing, in (location of transcript). For privacy, the lead details in the transcript are redacted.
Ai Transcript:
Phone Staffer Caller: Hi, is this Joseph?
Prospect: Yes, it is.
Phone Staffer Caller: Hi Joseph, my name is Angel. I’m with (redacted). And Joseph, the reason why I’m calling you is because my team, they’re going to be doing some power washing work in your area. And while we are in the area, we would like to offer free estimates for power washing the exterior of your house. It only takes 10 minutes. Are you going to be available for the free estimate?
Prospect: I won’t be, but my wife will be.
Phone Staffer Caller: Sure, sure. That’s okay. Is she going to be okay? Let me just check my calendar. It’s kind of slow today. Is she going to be available on Friday in between 2pm to 3.30pm? She should be, probably not 2 to 3. She’s got to pick up the kids, but after 3 o’clock she should be. Oh, after 3. Let me just check here. Unfortunately, I can’t provide any schedule after 3 on Friday, but on Monday I can do that. Is she going to be available on Monday around 3pm to 4.30pm? Yes, around that time frame, she will be. Alright, thank you.
Prospect: And I would just like to confirm a few details before I let you go.
Phone Staffer Caller: I’m sorry, what is the name of your wife so that my estimator can address her properly?
Prospect: Her name is Courtney.
Phone Staffer Caller: Courtney, alright. And the last name is the same as yours? That’s (redacted)?
Prospect: Yes.
Phone Staffer Caller: Alright, thank you so much. And also, is that a best contact number to give her a call, or will you give me her phone number?
Prospect: I can give you her phone number.
Phone Staffer Caller: It’s (redacted). Just to verify, that’s (redacted).
Prospect: (no response)
Phone Staffer Caller: Alright, thank you. And the address of the property you wanted to be estimated for power washing is in (redacted). Yes, correct.
Prospect: Thank you so much.
Phone Staffer Caller: And what is the best email address we can send the confirmation to, as well as the information of her company, if ever you wanted to look us up? It is (redacted). So that’s (redacted). Is that right?
Prospect: Yes, correct.
Phone Staffer Caller: And what are the parts of the property you wanted to be estimated for power washing? Is it the whole house exterior, or are there any specifics only, like the driveway?
Prospect: Yeah, the full house exterior is good. The whole house, okay.
Phone Staffer Caller: Alright, thank you so much. And when was the last time you power washed the whole house exterior?
Prospect: It’s been about 18 months.
Phone Staffer Caller: 18 months. Alright, that’s noted.
Phone Staffer Caller: And you mentioned that your wife is going to be the one to assess my estimator in between 10 to 15 minutes approximately.
Prospect: Yes.
Phone Staffer Caller: Okay, alright. I got everything that I needed. Thank you so much, Joseph, for taking the call. And yeah, we’ll be talking to you soon. You have a great day.
Prospect: Awesome. Thanks.
Phone Staffer Caller: Thank you, you too.