Type: Power Washing
Lead Grade: A
Name: Juan (redacted)
Phone Number: (redacted)
Email Address: (redacted)
Address: (redacted)
City: New Canaan
Intro:
At Phone Staffer, we specialize in home service lead generation through cold calling for leads and outbound marketing for home service companies. In this transcript, we reached out to a homeowner in New Canaan, CT to schedule a free exterior power washing estimate. The conversation established an appointment for a complimentary on-site assessment of the full house exterior, with a quotation to be shared by text. This is a power washing lead, but would also work well for roofing companies in New Canaan, CT.
If you’re looking to improve your cold calling for leads or get more leads for your home service company, this example highlights how outbound lead generation and phone leads for home service companies can convert interest into booked estimates. Whether you’re focused on power washing or expanding into roofing services, the techniques shown here can help you generate more leads. Below is the redacted information from the call to protect individual privacy.
Ai Transcript:
Phone Staffer Caller: Hello. Hi, is this Juan Redacted? Who is this? Good afternoon sir, this is Rochelle with (redacted). How are you? Good. Good Rochelle. Happy you’re doing good sir. Yeah, I am just reaching out because we’ll be working around (redacted) next week. We are just checking if you would like us to stop by to provide you with a free estimate for exterior power washing. Which day are you coming in? Next week. We are available Monday till Friday. Let me check the time. Hold on. We are available from Monday till Friday in the afternoon, Juan Redacted. So what day and time would you prefer? How long does it take normally? Actually, it would only take around 10 to 15 minutes for us to provide you with an estimate. It does not take so much of your time and it’s complimentary. No commitments, no applications at all. Okay, so why don’t you come in on Monday? Yeah, Monday we can do it around 4 and 5 p.m. Does that work for you? Between 4 and 5? Between 4 and 5 on Monday? Yes. No, that may not work. Is that the only time window you have? Yes, that’s the only time window that we have on Monday. But on Friday this week we have 10, I mean we have 12 p.m. until 5 p.m. Does Friday work for you? Yes, this Friday. This Friday works, but has to be, can you do like 11:30? I cannot do 12. No, we can do it between 12 and 1 p.m. How does that sound for you? I know, but I’m just asking you, can you do 11:30? 11:30? Hold on, let me check. How about this one? Are you available next Thursday? That’s 9th of April. We can do it between 11 and 12 p.m. Is that the only time that you are available? Next Thursday. Yes. Sorry, repeat the time again? Between what and what? We are available from 9 a.m. to 5 p.m., so any time that you are available on Thursday, next Thursday. Okay, I can do next Thursday at 10. Okay, 10 in the morning, all right. That’s 9th of April, Thursday. And just to confirm one, you are still at (redacted), is that correct? Yeah, how do you get my information? Oh, actually, it is publicly available one. Okay. We got it on a public record. Okay. And the best contact number to reach you at is ending in (redacted). Yeah, the one you used today. Okay. And which areas of the house would you like us to provide you with an estimate? For the full house. Okay, the whole house exterior. Just a question, one, how often do you power wash your house? Do you do it like every year or every two years? Every three years. Every three years. I got it. That is, oh, two years. I’m so sorry. Every two years. And one last question, one, what is the best email address where we can send you the quotation in writing and the details of the company as well as the confirmation of the appointment? Can you text me instead? No problem. Don’t worry. We can have it sent to you via text message if email is not available. So I think I got everything that I needed here. One, to get you scheduled for next Thursday for a free estimate. Don’t worry. As I mentioned, it’s completely free. No obligations. No, no obligations and no commitments at all. Since we will be in the area, we would love to stop by. Our estimator will just come out at your property to see what you have and we’ll give you an estimate to get the whole house exterior cleaned up. Okay. What’s the name of the company again? It’s (redacted). Okay. Got it. Thank you. Thank you so much. Thank you. Have a good one. Bye-bye.
Prospect: Hello. Yes, this is Juan Redacted. Who is this?
Phone Staffer Caller: Sorry, I must have misheard. This is Rochelle with (redacted). How are you?
Prospect: I’m good. I’m good. So you’re saying you’ll be by next Thursday for a free estimate?
Phone Staffer Caller: Yes, that’s correct. We’d like to stop by to provide you with a free exterior power washing estimate. It’s complimentary and there’s no obligation.
Prospect: Okay. And you’ll be in the area, so it wouldn’t take long?
Phone Staffer Caller: Correct. It would be about 10 to 15 minutes.
Prospect: Okay. And you’re asking to confirm my address and contact number?
Phone Staffer Caller: Yes. To confirm, you are still at (redacted), correct? And the best contact number to reach you at is ending in (redacted).
Prospect: Yes, that’s correct. And you’ll send the details by text, right?
Phone Staffer Caller: Yes, we can text you the quotation and appointment details if that’s easier.
Prospect: Sounds good. Also, how often do you power wash your house?
Phone Staffer Caller: We’re asking about your maintenance cycle. Do you typically power wash every year or every two years?
Prospect: Every two years.
Phone Staffer Caller: Great. We’ll see you next Thursday for the free estimate. Anything else you’d like us to note?
Prospect: No, that should be fine. Just send the details by text if that’s possible.
Phone Staffer Caller: Perfect. We’ll do that. Thank you for your time, Juan.
Prospect: Thank you. Have a good day.
Phone Staffer Caller: Thank you. Bye-bye.