Type:
Lead Grade: C
Name: Claire (redacted)
Phone Number: (redacted)
Email Address: (redacted)
Address: (redacted)
City:
Intro:
At Phone Staffer, we specialize in home-service lead generation through cold calling and outbound marketing to help contractors get more leads. In this transcript, we connected with a homeowner in Maryland to offer a free exterior power washing estimate for areas such as the patio and driveway. The homeowner expressed interest in the no-obligation estimate and a follow-up call was scheduled for Friday, April 3, 2–4 p.m., with the estimator calling to confirm details. This is a power washing lead, but would also work well for roofing companies in Maryland. If you’re looking to improve your home service lead generation, or expand outbound efforts to get more leads for your company, this example demonstrates how cold calling for leads can drive booked appointments. Below is the redacted information from the call to protect privacy.
Ai Transcript:
Prospect: Hello, this is Claire.
Phone Staffer Caller: Hi Claire, Camille here with (redcated). So we’ll be doing a Powerwashing work at (redcated) and I’d like to check if you’re going to be interested with our free estimates. So that’s for the interior of your house, like the patio, driveway. So I missed the first part because I hadn’t turned the speaker on yet, but please tell me again your which group? Yeah, (redcated). We offer a free estimate of Powerwashing for the exterior of your house, like the patio, driveway. That’s good. Yeah, and the good thing about this is that this is a free estimate and you can decide whether you’d be interested in the future or not. Sounds fair? Yeah. Great. Oh, okay. But don’t you want to grab the opportunity for a free estimate since this is just a free estimate, no obligation at all? And it’s up for you if you’re going to be interested in the future or not. Right? Yeah. Okay. So we have a schedule on Friday, April 3, and we also have on Tuesday, April 2. Which is your available schedule? Which is your preferred schedule? It would probably be, I don’t know about Friday, but in fact, I’m having a terrible time physically and my husband’s fallen. Oh, no worries because this is just a phone call. The estimator will just call you via phone. Yeah, okay. The name of the company again? Yeah, it’s (redcated). (redcated). Yes. So we have a schedule on Friday, April 3 between 8 to 10, 10 to 12, 12 to 2, and 2 to 4. What time will you be available for the phone call? I’m guessing after 11 o’clock. Well, after 12 probably. But I don’t know. This is on Friday, right? Yeah, Friday. We have also on Thursday. Which is your preferred schedule? Friday or Thursday? Friday. Right. It would be after 12. After 12. So that will be 2 to 4 p.m., right? So are they going to try to wash the stuff? The wash? Are they going to try to wash at that time? Yeah, power wash. Yeah, that’s for the exterior part of the house. So what exact part of the house needs power washing? Is it the gutters? The driveway? Probably only the gutters and areas where it’s got mold above the garage. But I don’t, I need to know how much it’s going to. Okay, so the computer will actually provide you everything that you need to know. So is it the gutters and areas where it got molds? Above the garage, the adjoining wall to the roof from up the window is where the mold is. I presume it’s mold. It’s green. If it’s not mold, maybe I’ve got grass up there. Okay, so gutters and areas where it got molds, garage, the adjoining wall to the roof, and upper window. Is that correct? I think the upper window is on one side and the mold is on the adjoining side, not the same side. Okay, I’ll just take note of that. All right. So also, when was the last time you had your house power washed? Probably never. We have a friend who does it for us. Well, he charges also, but he’s been down and out. His parents are falling and he’s been down and out and I don’t know if he’ll be able to do it. Do you want to give me your number? So that would be probably a Friday. April 3, 2 to 4 p.m., right? April 3? 1, 2, 3? Yeah, April 3, that’s on Friday between 2 to 4 p.m. Okay, so Claire, let me just confirm this to you. Claire Ferguson is your first and last name, right? Yes. And your number is ending in 4270, correct? Right. Okay. Do you have an email address where we can send the confirmation to? Geez, I hate email. Oh, no, no email. That’s okay. So your address… You can use messaging. Okay, no worries. So is this your full address? 105-122-TARA-CORT-LOREL-MARYLAND-0723, correct? Yes. Okay, great. So I think I got all what I need. So just to confirm, your schedule for a phone call would be on Friday, April 3, between 2 to 4 p.m., right? Yep. Okay, so the estimator will contact you via phone. You’ll be the one assisting them, right? Yep. Okay, thank you so much for your time, Claire. That is all I need, and you have a great day, okay? All right. I’ll call you if it’s not going to work out. No worries, no worries. Call this number. Okay, thank you. I don’t have your number very well. Yeah, just the same number. All right, thank you. Bye-bye. (redacted) (redacted) Yeah. Okay, great. Okay, thank you so much. You have a great day. Bye-bye.