Type:
Lead Grade: A
Name: Kevin (redacted)
Phone Number: (redacted)
Email Address: (redacted)
Address: (redacted)
City:
Intro:
Phone Staffer specializes in cold calling for leads and home service lead generation. In this transcript, we cold called a homeowner in New York to set up a free pressure washing estimate for the home’s exterior and driveway. The prospect expressed interest in receiving a quote, and a follow-up call from an estimator was arranged to finalize the appointment. This is a strong example of how cold calling for leads can help home service companies get more business.
Although this particular lead is for power washing, the approach translates well to other services as well. If you’re looking to improve your outbound for home service leads or get more leads for roofing companies in New York, this strategy demonstrates how effective structured cold calling and scheduling can be.
Ai Transcript:
Phone Staffer Caller: Hello.
Phone Staffer Caller: Hello Kevin.
Phone Staffer Caller: Yes.
Phone Staffer Caller: Hi Kevin.
Phone Staffer Caller: This is again Rika.
Phone Staffer Caller: I know it’s late.
Phone Staffer Caller: Okay.
Phone Staffer Caller: But I’m taking chances here.
Phone Staffer Caller: We’re from (redacted).
Phone Staffer Caller: I remember I spoke to you a while ago and you just asked me to call back because you’re busy.
Phone Staffer Caller: Yeah.
Phone Staffer Caller: We just want to set an appointment for you for a free assignment for pressure wash downstairs.
Phone Staffer Caller: This is actually a good time.
Phone Staffer Caller: Let me ask my wife to see if she wants the assignment.
Phone Staffer Caller: Hold on one second.
Phone Staffer Caller: Thank you.
Phone Staffer Caller: When would the people come?
Phone Staffer Caller: Are you able to give a quote or people have to come to give a quote?
Phone Staffer Caller: Yes.
Phone Staffer Caller: Okay.
Phone Staffer Caller: People will come to give you a quote.
Phone Staffer Caller: If you will be available then okay on this will be on the 10th.
Phone Staffer Caller: Okay.
Phone Staffer Caller: Next Friday on the 10th of April.
Phone Staffer Caller: Can you assist the estimator between 1 and 3 PM?
Phone Staffer Caller: So nobody’s home at that time.
Phone Staffer Caller: How about 3 and 5?
Phone Staffer Caller: Yeah.
Phone Staffer Caller: Like our schedules change every day.
Phone Staffer Caller: So it’s very difficult to give a time.
Phone Staffer Caller: I see.
Phone Staffer Caller: So maybe if the estimator wants to give us a call on the 10th to see if we’re around, we’re happy to get a quote.
Phone Staffer Caller: Okay.
Phone Staffer Caller: Anyway, since you’ve mentioned that you’re not, I mean, sure of your schedule, even your wife.
Phone Staffer Caller: Yes.
Phone Staffer Caller: And you’re asking for a call from our estimator.
Phone Staffer Caller: Okay.
Phone Staffer Caller: That will be possible.
Phone Staffer Caller: So instead of the estimator to stop by, then they’ll just give you a call on April 10.
Phone Staffer Caller: That will be Friday between 1 and 3 PM for you to get an estimate.
Phone Staffer Caller: Yep.
Phone Staffer Caller: Sounds good.
Phone Staffer Caller: Okay.
Phone Staffer Caller: Perfect.
Phone Staffer Caller: Then I do confirm.
Phone Staffer Caller: Okay.
Phone Staffer Caller: Kevin, your full name is Kevin Redacted, right?
Prospect: Yes.
Phone Staffer Caller: Is this the best phone number where the estimator can reach out to you?
Phone Staffer Caller: The one that I’m calling right now, this (redacted) in the end?
Prospect: Yes.
Phone Staffer Caller: Okay.
Phone Staffer Caller: Perfect.
Phone Staffer Caller: And the property you want to have an estimate for over the phone is (redacted).
Phone Staffer Caller: And this is in New York, right?
Prospect: Yes.
Phone Staffer Caller: Got you there.
Phone Staffer Caller: And may I ask, okay, what part of your property would you like to have an estimate for power washing?
Prospect: Do you want your driveway? Do you want your I’m in the whole house exterior backyard? Just the 2nd, just the 2nd story.
Phone Staffer Caller: Okay, so you mean the second floor of the house—the exterior walls, the sidings, right? Yes.
Prospect: And can you remember? Okay. When was the last time you had this area power wash? Is it 2 years ago? 3 years ago? 2 years ago.
Phone Staffer Caller: Okay.
Phone Staffer Caller: And did you have someone to do it for you or did you just power wash it by yourself?
Prospect: No, we already have used somebody else, but we’re willing to get a quote.
Phone Staffer Caller: Okay, perfect to hear that.
Prospect: So, 1 last thing I needed to hear Kevin is your email address so that we can send a confirmation of your virtual appointment. Then I know just just have him call me. I don’t want to get the email.
Phone Staffer Caller: All right, we understand that and we respect that. So this is a mobile number, right? This (redacted).
Prospect: Yes, the 1 calling right now.
Phone Staffer Caller: We’ll send a text message regarding the confirmation of your appointment here via phone call and no worry. Okay, they’ll call you this number.
Prospect: Okay.
Phone Staffer Caller: Before they, I mean, they’ll message you before they call just to make sure that you’re ready. Okay. To get the code.
Prospect: Thank you.
Phone Staffer Caller: All right. I won’t take so much of your time. I know it’s dinner time.
Phone Staffer Caller: Okay.
Prospect: Just wait for the call for estimator then.
Phone Staffer Caller: Okay.
Prospect: Have a good day.
Phone Staffer Caller: Okay.
Prospect: Have a good night as well.
Phone Staffer Caller: Bye bye.
Prospect: Bye.