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Cold Calling

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Type: Power Washing
Lead Grade: A
Name: Jadah (redacted)
Phone Number: (redacted)
Email Address: (redacted)
Address: (redacted)
City: South Jordan

Intro:

At Phone Staffer, we specialize in cold calling for leads and home service lead generation, helping service companies grow through outbound outreach. In this transcript, we cold-called a homeowner in South Jordan, UT to generate a lead for power washing services by offering a free on-site estimate for exterior cleaning.

During the call, the homeowner requested cleaning of specific exterior areas—siding, a porch, a garage, a driveway, and a pool deck—and agreed to have our estimator drop by for a free estimate. The appointment was scheduled for a Friday morning, illustrating how outbound marketing for home service companies can turn conversations into booked estimates and new business. This is a power washing lead, but would also work well for roofing companies in South Jordan, UT.

Ai Transcript:

Phone Staffer Caller: Ring ring, hello? Hi, good morning. Is this Jadah (redacted)? Jadah (redacted)? Who’s calling? Hi, this is Cherry with (redacted). May I know if you are still in (redacted)? Depends on why you’re calling.
Prospect: Oh hi, by the way, this is Cherry. I’m calling because we will be in the area this week working on some of the neighbor’s properties. May I know when was the last time that you had your exterior part of your house washed? I’m not really sure. Oh, I see. That’s totally fine. Since we’ll be in the area already, we can have our estimator drop by and check on the exterior part of your house that needs cleaning and they can give you a free estimate. How about that? What areas are you powerwashing? So we are here in South Jordan. No, I mean what areas of the house? Oh, we are cleaning, for example, the exterior part of your house, like your sidings, your porch, your garage, your driveways. Okay, yeah, yeah, sure. You can feel free to drop by. Okay, thank you. Okay, sounds amazing. Yeah, Jadah, one moment. This is your best phone number ending in (redacted)?
Prospect: (redacted)
Phone Staffer Caller: Okay, perfect. And do you have specific areas at your exterior part of your house that you wanted our estimator to check for cleaning?
Prospect: Yeah, the driveways.
Phone Staffer Caller: Okay, driveways. Do you have any… How about pool decks?
Prospect: Yes, definitely. We can do that.
Phone Staffer Caller: Okay. Well, I also want the exterior part, I mean the walls of my house checked, but I’m not sure if you’re doing brick walls.
Prospect: Definitely, our estimator can check on that and they can give you a free estimate.
Phone Staffer Caller: Okay, yeah, sure.
Phone Staffer Caller: And our estimator can drop by this Monday, April 6.
Prospect: No, not on Mondays. Yeah, I’m very busy on Mondays. Can we do it like Friday or Saturday?
Phone Staffer Caller: Friday, let me check on that. Yeah, definitely, I have here Friday and Saturday. So, are you good Saturday, April 11? If it’s in the morning, then yeah. If not…
Prospect: Perfect. Yeah, as early as possible.
Phone Staffer Caller: Yes, I have here. Okay, sounds amazing. I have here, Jadah, April 11, that is Saturday, 8 a.m. to 10 a.m. Let me just check Saturday.
Prospect: Sure. Just checking my schedule. You said Saturday, what time?
Phone Staffer Caller: Yes, Saturday, April 11, 8 a.m. to 10 a.m.
Prospect: Let’s just do it Friday. Friday, April 10.
Phone Staffer Caller: Yeah, sure. I have here 8 a.m. to 10 a.m.
Prospect: Yep. Yeah, let’s do that. Sounds great.
Phone Staffer Caller: And by the way, Jadah, do you have your best (redacted) I could send all the confirmation and information about us?
Prospect: You know what? Let’s just go with the estimate first and then I can probably provide my email when you arrive here.
Phone Staffer Caller: Alright, that’s totally fine, Jadah. Again, our estimator will drop by on Friday, that would be April 10, and that is 8 a.m. to 10 a.m. And just wanted to let you know that our estimator will contact you prior to the visit, okay?
Prospect: Okay, yep.
Phone Staffer Caller: Alright, Jadah, thank you so much for your time and have a nice day.
Prospect: You too. Bye. Bye-bye.