Type:
Lead Grade: A
Name: Margaret (redacted)
Phone Number: (redacted)
Email Address: (redacted)
Address: (redacted)
City:
Intro:
Phone Staffer specializes in home service lead generation through cold calling for leads and outbound marketing for home service companies. In this transcript, we reached out to a homeowner in (location of transcript) to offer a free estimate for exterior power washing. The homeowner expressed interest in cleaning the driveway and siding, and a manager follow-up was arranged, with a tentative appointment window for the coming week.
This is a power washing lead, but the same outbound approach would work well for roofing companies in (location of transcript). If you’re looking to improve your home service lead generation or expand outbound efforts to get more leads for your company, this demonstrates how cold calling for leads can generate qualified appointments. Below is the redacted information from the call to protect individual privacy.
Ai Transcript:
Phone Staffer Caller: Hello? Hello? Hello? Hi! Hi, my name is Gwen (redacted) with (redacted). Is this Margaret? Yeah. Good afternoon Margaret. I was just reaching out. We are going to be working in (redacted) starting next Monday and we are offering a free estimate for exterior powerwashing. I was just checking if you might be interested. You are offering a free, uh, for what now? A free estimate for powerwashing. Your house. Sure house. Oh yeah awesome. What date would you be available? You said free? Oh yeah free estimate for exterior powerwashing. Oh. And, uh, maybe, right now I can’t just tell you right off the bat. I’m busy. I’m going to my youngest daughter’s home for service and I got doctors appointment next week. I have no clue. If this is a good number when all this is over with and I settle down in my head, I’ll give you a call back. Oh yeah, it will be fine. We’re actually pretty flexible so if you ever want to, you know, if you ever have the time to meet with my manager, or if not, if there’s no one else that can meet with them, would you like to have them call you instead? Yeah, that’ll work. When all this is over, maybe after a week or so. Alright, after a week. So like, let me see here. So aside from next week, we could do maybe like… Yeah, I’ll make the end of next week on. Cause right now I’m in another world. Powerwashing ain’t on my mind right now. I got doctors appointment coming up on the 8th and, you know, things like that. I got to get it done. Oh yeah, I totally understand. Of course, it’s just like, you know, 10-15 minutes and if a quick phone call is okay with you, then if, you know, you have the time for it, we could definitely make it work. Okay. Is that okay? Give me like… In a week or so. Yeah, awesome. Let me just see here. How about Wednesday on the 15th? The 10th? The 10th? Oh, the 15th? Okay, that’s next week, right? I asked you in the end of next week. Around the end of next week. Oh, end of next week. Like the 10th? Friday? Yeah, early. Oh, yay. So the earliest we do have is between like 12 and 1.30. Oh, sorry. Sorry that’s too early. Let me see here. We do have between 6 and 7.30 a.m.? Yeah. Does that work? Yeah, I’ll be here. I’ll be at home next Friday morning. Okay. That’s probably better for me than… Oh, you’ll be there? Yeah, that’ll be good. You’re gonna give me a reminder call, right? Yeah, we’re gonna give you a call on that time. Okay. Between 6 and 7.30. Alright, then. What are the areas you’d like to get an estimate for? Like the sightings, your driveway? I don’t know. You brought that to me. More likely the driveway. And the sidewalk coming up into the house. Oh, okay. Let me take note of that here. Just so that they know what they’re gonna check out. When was the last time you had those areas power washed? I ain’t had no power washed. Like ever? No. I ain’t never heard of such a shot come down here. I ain’t never heard of that. I lived in Alaska, in Colorado. There was no power washing there. Oh, okay. So yeah, it’s probably nice to have a refresh. And I just have to confirm, is this the best phone number to reach you, ma’am? This one ending in 5431? Yes, ma’am. Yes, ma’am. Okay. And yeah, just to confirm, your address is (redacted)? Yeah, how’d you get my address? Oh, well, we’re just contacting around the area. And we got this information from public records. My boss just gave it to me. Who gave it to her boss? They’ve been in the area. Okay. Yeah, you come next Friday at 730. That’s fine. Okay? All right. So you will be the one to walk them around the area, you know, during the appointment? Yeah. Alright. And Margaret, I’d love to send you an email about our company’s information so you’d get to know us more. And a confirmation about the appointment as well. No, text me. Oh, just text me. I’m trying to only see my… Right now, I told you I’m going to my daughter’s home concert. I don’t want to talk all that. Get an appointment and like I said, when you call me back, you can get all this information. Now is not a good time, please. Oh, yes, of course, Margaret. I will definitely call you prior to the appointment to confirm everything. And yeah, again, that’s going to be on the 10th.