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Cold Calling

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Type: Power Washing
Lead Grade: A
Name: Kyle (redacted)
Phone Number: (redacted)
Email Address: (redacted)
Address: (redacted)
City: Durham

Intro:

Phone Staffer specializes in power washing lead generation and home service lead generation through cold calling and outbound marketing for exterior-service clients. In this transcript, we reached out to a Durham, NC homeowner to offer a free estimate for exterior power washing, specifically targeting the front and side of the house. The conversation secured a scheduled estimator call for Monday between 3 and 5 p.m., with the estimator contacting the homeowner beforehand. This is a power washing lead, but the approach would also work well for roofing companies in Durham, NC. If you’re looking to boost your home service lead generation, or scale outbound efforts to get more leads for your company, this example demonstrates how cold calling for leads can convert into qualified appointments. Below is the redacted information from the call to protect individual privacy.

Ai Transcript:

Phone Staffer Caller: Hello? Yes hi, is this Kyle? It is.
Phone Staffer Caller: Hi Kyle, I’m Euni with (redacted).
Phone Staffer Caller: So we’ll be doing a powerwashing work at Durham and I’d like to check if you’re going to be interested for a free estimate.
Phone Staffer Caller: So that’s for the exterior of your house like the patio or driveway.
Phone Staffer Caller: How long have you guys been doing powerwashing?
Prospect: Over 30 years and the good thing about this is that this has no contract and no obligation.
Phone Staffer Caller: So what you can do is to decide whether you’d be interested or not in the future, but you can grab the free estimate now so that you can weigh in your options.
Phone Staffer Caller: Okay.
Phone Staffer Caller: And when would they come by and do an estimate?
Phone Staffer Caller: No worries, they will contact you first by a phone call and then you will discuss about it and we have a schedule that will be on Monday.
Phone Staffer Caller: Are you okay on Monday, April 6?
Prospect: Monday, I’m okay.
Phone Staffer Caller: Okay, good.
Phone Staffer Caller: And we have a schedule on Monday between 9 to 11, 11 to 1, 1 to 3, or 3 to 5.
Phone Staffer Caller: That’s for a phone call from the estimator.
Phone Staffer Caller: What time will you be available?
Prospect: 3 to 5.
Prospect: 3 to 5.
Phone Staffer Caller: Okay, perfect.
Phone Staffer Caller: So that will be April 6, Monday between 3 to 5 p.m.
Phone Staffer Caller: And may I know when was the last time you had your house powerwashed?
Prospect: Well, my house is only three years old, so I have not.
Phone Staffer Caller: Okay, no worries.
Phone Staffer Caller: One more thing, what is the specific part of the house that needs powerwashing?
Phone Staffer Caller: Is it the gutters, driveway?
Prospect: No, it would be the front and the side.
Prospect: Front and side?
Phone Staffer Caller: Yes.
Phone Staffer Caller: Of the exterior of the house?
Prospect: Of the exterior, yes.
Phone Staffer Caller: Okay, that’s noted.
Phone Staffer Caller: And also, Kyle Redacted, that’s your first and last name, right?
Prospect: Yes.
Phone Staffer Caller: Yeah, you’ll be assisting the estimator for this, correct?
Prospect: I’ll be doing what?
Phone Staffer Caller: You’ll be the one assisting the estimator.
Prospect: Yeah, I’m the one.
Phone Staffer Caller: Okay, good.
Phone Staffer Caller: So this is your number (redacted), correct?
Prospect: Yes.
Phone Staffer Caller: Okay, and your address is at (redacted), correct?
Prospect: That is correct.
Phone Staffer Caller: Okay, and one more thing, do you have an (redacted) where we can send your information or the confirmation to, rather?
Prospect: You can just text it to that phone number.
Phone Staffer Caller: Okay, no worries.
Phone Staffer Caller: So just to confirm, your schedule will be on April 6th, Monday, between 3 to 5 p.m.
Prospect: So the estimator will contact you via phone call first prior to the visit, 15 to 13 minutes prior to the visit, okay?
Phone Staffer Caller: Okay.
Phone Staffer Caller: And tell me the name of your company again.
Prospect: It’s (redacted).
Phone Staffer Caller: (redacted), like Romeo’s?
Prospect: Yeah, (redacted).
Phone Staffer Caller: Okay, (redacted).
Phone Staffer Caller: And where are you guys? Are you guys in Raleigh or Durham or where are you?
Prospect: We are, we’re actually here in Durham.
Phone Staffer Caller: Okay. Yeah, yeah.
Phone Staffer Caller: Okay.
Phone Staffer Caller: So thank you so much for your time, Kyle.
Prospect: Okay.
Phone Staffer Caller: Just wait for the estimator for the phone call.
Phone Staffer Caller: Okay.
Phone Staffer Caller: Sounds good.
Phone Staffer Caller: Thank you.
Phone Staffer Caller: Bye.
Phone Staffer Caller: Great day.
Phone Staffer Caller: Bye bye.