Type: Power Washing
Lead Grade: B
Name: Neftali (redacted)
Phone Number: (redacted)
Email Address: (redacted)
Address: (redacted)
City: San Antonio
Intro:
At Phone Staffer, we specialize in (Cold Calling for leads) in (San Antonio, TX), helping home service companies grow through outbound lead generation. In this transcript, we reached out to a homeowner in San Antonio to offer a free, no-obligation power washing estimate for siding and a driveway. The homeowner, who had never had a power wash before and was recently recovering from surgery, appreciated flexibility and was open to either an in-person visit or a phone consultation. The caller proposed a primary 2–3 PM time window with a backup date, and the estimator would call beforehand to confirm. This is a power washing lead, but would also work well for roofing companies in San Antonio, TX. If you’re looking to improve your home service lead generation, or need help with outbound efforts to get more leads for your company, this example demonstrates how cold calling for leads can drive appointments. Below is the redacted information from the call to protect privacy.
Ai Transcript:
Phone Staffer Caller: Hello, Good Morning. Is this Neftali?
Prospect: Yes.
Phone Staffer Caller: Oh, Hi Neftali. I’m Paul and I’m with (redacted). We’re reaching out to you because we’ll be working on Southern this week. And we’d like to ask if we could come by and provide you a free estimate for Powerwashing.
Prospect: No, no thank you. Today and Thursday. No, thank you.
Phone Staffer Caller: When was the last time Neftali you had your house powerwashed?
Prospect: I’ve never had a powerwashed.
Phone Staffer Caller: Oh, you know what? This is going to be the right time. Because we’re actually offering a free estimate, no obligation. So you can at least get a ballpark idea before deciding. So this would only take 10 to 15 minutes only. No pressure.
Phone Staffer Caller: The thing is, I just got out of the hospital.
Prospect: Oh, I’m sorry. I’m not able to walk right now because they operated on my leg.
Prospect: I understand.
Phone Staffer Caller: Yeah, I mean I can make an appointment you know maybe in about hopefully 2 to 3 weeks.
Prospect: 2 to 3 weeks.
Phone Staffer Caller: Let’s see, if that’s the case, would you like us to just make a phone call instead of an in-person visit? We can definitely do that as well.
Prospect: I mean, if somebody would help you that would be great, Neftali. But if not, you mentioned 2 to 3 weeks, right? So that would be on the 20th. Would that work with you?
Phone Staffer Caller: Let’s say here the 22nd of April. 22nd of April? That’s when you’ll be here?
Prospect: Yeah, since you just got out of the hospital.
Phone Staffer Caller: So we can be there on the 22nd of April. Would that work for you?
Prospect: What day is that?
Phone Staffer Caller: That’s Wednesday.
Prospect: Okay, we have also Thursday.
Phone Staffer Caller: And our time would be 8.30 to 10.30, 10.30 to 12.30, 12.30 to 2.30, and 2.30 to 4.30 p.m.
Prospect: Well, I don’t know if I’ll be working by that time or not also. So it would have to be between 2 and 3. That’s when I have my lunch.
Prospect: 2 and 3, so that’s the best time that you will be available?
Phone Staffer Caller: Yes.
Prospect: 3 p.m.?
Prospect: Yes.
Phone Staffer Caller: Yes. Okay, I’ll note on that. But make sure to make your phone number active during that time. Because the time frame is 2.30 to 4.30, but I’ll note here that you will be available 2 to 3 p.m. only for Neftali Redacted.
Prospect: Your phone number is this (redacted)? Yes.
Prospect: The address is (redacted).
Phone Staffer Caller: Okay, yeah. And which part of the house, Neftali, would you like us to do the estimate for free?
Prospect: Well, the one that has the most, if it has any mildew, the one that has more. I don’t think it has mildew. Driveways, fence, roof, siding, walkways?
Phone Staffer Caller: Well, basically it’s the siding and the driveway.
Prospect: Okay, we can do that. And the driveway is not that big.
Prospect: Oh, the driveway is not that big? That’s okay, as long as we can be there and do the estimates.
Phone Staffer Caller: And also, do you have an email, Neftali, for confirmation?
Prospect: (redacted)
Phone Staffer Caller: And also, would you like me to put a backup date, let’s say Thursday, that’s the 23rd, but at the same time, from 2.30 to 4.30 p.m., just in case you won’t be available.
Prospect: Okay.
Phone Staffer Caller: Okay, so backup date, April 24th, okay? So that’s Wednesday and Thursday, so our estimator will call before they arrive, make sure to keep the phone number active, and also we will estimate the siding and the driveways.
Prospect: Okay.
Phone Staffer Caller: So see you, and for sure that you will be healed very soon. Just got up from the hospital, we’re here to help you, Neftali, to make your house clean.
Prospect: Okay, thank you. I’ll book this up for you right now, so see you on that day. Once again, this is Paul at your service, and we are (redacted). You have a great day, okay? Goodbye for now. Thanks.